Technical Program Manager - Cybersecurity - job 11 of 20

As a Technical Program Manager - Cybersecurity at Visa, you'll be accountable for the entire lifecycle of complex cross-functional projects. This includes planning, implementation, and execution, while also leading high-performance teams to foster collaboration. You're expected to identify stakeholders and potential project risks proactively. Your role also involves meticulous handling of project financials and decisions, ensuring everything aligns with Visa's Project Management Methodology.

To qualify for the Technical Program Manager - Cybersecurity position at Visa, candidates should have a strong background in project management, ideally with experience in cybersecurity initiatives. A degree in a relevant field is generally preferred, along with certifications that demonstrate your mastery of project management principles. Strong communication and leadership skills are essential for navigating complex organizational structures and managing high-performance teams.

A Technical Program Manager - Cybersecurity ensures project success at Visa by taking ownership of the process from start to finish. This involves assembling effective teams, managing timelines, identifying risks early, and enforcing compliance with Visa’s Project Management Methodology. Through proactive communication and attention to detail, you'll drive project goals to completion while fostering an environment of collaboration.

The work environment for a Technical Program Manager - Cybersecurity at Visa is hybrid, offering a blend of remote work flexibility and in-office collaboration. You'll generally be in the office 2-3 days a week, facilitating team meetings and project updates. This allows for a dynamic experience where you can interact with colleagues face-to-face while also benefiting from the convenience of remote work.

Skills beneficial for a Technical Program Manager - Cybersecurity at Visa include strong leadership ability, technical knowledge in cybersecurity, adeptness at risk management, and excellent communication. Being detail-oriented and organized is crucial for maintaining project records and managing financials. Additionally, effective stakeholder engagement skills can significantly enhance your ability to navigate Visa’s organizational structure and lead successful projects.

When addressing this question, focus on specific examples of projects where you successfully led cross-functional teams. Highlight your approach to fostering collaboration, resolving conflicts, and encouraging team members to contribute their strengths to achieve project objectives.

For this question, explain your systematic approach to risk management. Discuss how you identify potential risks, assess their impact and likelihood, and prioritize them based on project objectives. Provide examples of how your prioritization has led to effective problem-solving in past projects.

When responding, mention specific project management methodologies you've utilized, such as Agile, Waterfall, or others relevant to cybersecurity. Describe how you adapt these methodologies to fit Visa's processes and project requirements, demonstrating your flexibility and understanding of different approaches.

Share your strategies for staying informed, such as following industry blogs, attending webinars, and participating in relevant training. Highlight your commitment to continuous learning and how your awareness of industry changes directly benefits your project management efforts at Visa.

Provide a concrete example of a challenging project. Detail the issues faced, your problem-solving process, and the outcomes. Emphasize your leadership and decision-making skills, focusing on how you guided your team through complexities to deliver results.

Discuss various project management tools you have experience with, such as Jira, Trello, or Microsoft Project. Explain how you leverage these tools to monitor project timelines, communicate with team members, and manage deliverables effectively.

Explain your approach to conflict resolution, emphasizing open communication, active listening, and seeking win-win solutions. Highlight any experiences where you successfully navigated conflicts, showcasing your interpersonal skills as a Technical Program Manager.

In your answer, detail specific strategies you implement to ensure compliance. This could include regular training for the team, creating comprehensive project documentation, and conducting audits to verify adherence to methodologies throughout the project lifecycle.

Discuss your techniques for fostering collaboration, such as regular check-in meetings, creating open communication channels, and building a culture of mutual respect and shared goals. Provide examples demonstrating successful collaborations in past projects.

Customize your response by aligning your qualifications, values, and passion for project management with Visa's mission and culture. Emphasize your unique experiences in cybersecurity and project management that make you an ideal candidate for this role.