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VU PMO Program Analyst - job 12 of 19

Job Description

Join Visa University and play a key role in ensuring employees at Visa are equipped with the necessary skills and knowledge to excel in their roles.  You will be responsible for project operations activities and troubleshooting to keep projects moving forward, as well as light project management, to successfully launch new learning experiences for employees.  This role will allow you to be collaborative, analytical, detail-oriented, and impactful. 

Visa University is a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch and evaluate. We are comfortable learning from our mistakes. 

Key Responsibilities:  

With guidance from Performance Consultants/Product Owners, Program Managers and the PMO Sr. Mgr. supporting Enterprise Learning, you will: 

  • Support Performance Consultants/Product Owners and Program Managers with planned and ad-hoc training coordination tasks to keep projects moving forward, e.g., identifying attendees, creating Event Level courses in the Learning Management System (LMS), and managing and troubleshooting the day-to-day details of key training programs 
  • Manage project milestone activities proactively – perform light project management as needed 
  • Plan for a logistics-heavy project activity, like coordinating schedules, access, and content readiness for an activity like launching a communication to a senior level audience 
  • Analyze data in Excel and build slides to share compelling stories through data 
  • Perform reporting-related activities to communicate information about program attendance and impact, leveraging dashboards and other methods 
  • Partner with team members to complete tasks as well as commit to and execute your own deliverables 
  • Keep all parts of a training program organized and running according to plan.  This includes tracking and documenting activities, coordinating with activity owners, keeping everyone informed, and helping out where needed. 
  • Support the development of a global schedule and address any issues with timelines or resource collisions  
  • Help onboard and manage vendors, as needed, for select learning experiences 
  • Collaborate with your PMO team members and share your experiences to continually grow the PMO toolbox (best practices, templates, checklists, tools, etc.) and improve processes 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VU PMO Program Analyst, Visa

Are you ready to make an impact at Visa? We’re looking for a VU PMO Program Analyst to join our incredible Visa University team in Foster City! In this role, you’ll play a crucial part in equipping employees with the essential skills and knowledge they need to excel. You’ll be at the heart of project operations, troubleshooting to keep initiatives moving forward while dabbling in light project management to successfully roll out innovative learning experiences. Your knack for collaboration, data analysis, and attention to detail will make you a valuable team player. At Visa University, we pride ourselves on harnessing our expertise to create effective learning solutions. We love to prototype, launch, and learn from our experiences. As the VU PMO Program Analyst, you will support Performance Consultants and Program Managers with essential training coordination tasks, manage project milestones, analyze data to create compelling stories in reports, and keep our training programs running smoothly. This role includes a blend of logistics, organization, and collaboration; from scheduling, access management, drafting insightful reports, to onboarding vendors for select learning experiences. You’ll have the opportunity to not only support the development of a global schedule but also contribute to sharing best practices within the PMO toolbox. Join us in creating a transformative learning environment where your contributions matter in our mission of supporting Visa employees! This is a hybrid position, so be prepared for a blend of in-office and remote work, with the specifics to be confirmed by your hiring manager. Come be a part of our dynamic team and help shape the future of employee development at Visa!

Frequently Asked Questions (FAQs) for VU PMO Program Analyst Role at Visa
What are the key responsibilities of a VU PMO Program Analyst at Visa?

As a VU PMO Program Analyst at Visa, your key responsibilities include supporting Performance Consultants and Program Managers in training program coordination, managing project milestone activities, analyzing data for compelling reports, and keeping training initiatives organized. You will engage in logistical planning and facilitate the onboarding of vendors and training activities, ensuring all components operate smoothly.

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What qualifications are necessary to apply for the VU PMO Program Analyst position at Visa?

To be considered for the VU PMO Program Analyst role at Visa, candidates typically need strong analytical skills and proficiency in Excel. A background in project management, effective communication skills, and a detail-oriented mindset are crucial, alongside the ability to collaborate in a team environment. Familiarity with Learning Management Systems (LMS) is a plus.

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How does the VU PMO Program Analyst enhance employee training programs at Visa?

The VU PMO Program Analyst enhances employee training programs at Visa by ensuring that all logistical elements are meticulously planned and executed. This involves managing schedules, troubleshooting issues, and analyzing program data to inform improvements. By supporting project management activities, this role helps deliver effective learning experiences that align with Visa's business goals.

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What is the work environment like for the VU PMO Program Analyst role at Visa?

The work environment for the VU PMO Program Analyst at Visa is dynamic and collaborative, with a mix of onsite and remote work. You’ll join a team of dedicated professionals who support each other, share knowledge, and implement best practices in a culture that values continuous learning and improvement within employee training initiatives.

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Can you share tips for succeeding as a VU PMO Program Analyst at Visa?

To succeed as a VU PMO Program Analyst at Visa, focus on developing strong organizational skills and attention to detail. Building relationships with team members and stakeholders will help in coordinating effective training programs. Being adaptable and willing to learn from experiences while leveraging data analysis will also enhance the impact you can make in this role.

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Common Interview Questions for VU PMO Program Analyst
Can you describe your experience with project management in a training context?

Talk about specific projects you've managed, emphasizing your organizational skills and ability to coordinate multiple tasks. Highlight any experience with Learning Management Systems or how you've managed logistics for training programs.

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How do you handle conflicts or issues that arise during a project?

Discuss a specific instance where you encountered a conflict and detail how you addressed it successfully. Emphasize your problem-solving skills and ability to remain calm under pressure.

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What tools do you use for data analysis and reporting in project management?

Mention tools like Excel for data manipulation, as well as any reporting software or dashboard tools that you have experience with. Explain how these tools help you create compelling reports.

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Describe a time when you had to work with cross-functional teams.

Provide an example of a project that required collaboration across different departments. Highlight your communication skills and how you fostered a team spirit.

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How do you prioritize tasks when managing multiple projects?

Share your strategy for prioritization, including how you assess project deadlines, stakeholder needs, and the importance of each task to inform your decisions effectively.

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What steps do you take to ensure a learning program is engaging and effective?

Talk about incorporating feedback from previous training sessions, using diverse instructional techniques, and analyzing participant data to improve the learning experience.

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How do you evaluate the success of a training program?

Explain your approach to measuring success through metrics such as attendance rates, feedback surveys, and any business impact indicators that you might use.

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What is your approach to onboarding new vendors or team members?

Describe your structured approach to onboarding, emphasizing clear communication, providing essential resources, and ensuring that new members understand their roles.

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How do you maintain organization in a fast-paced project environment?

Discuss tools and strategies you use to stay organized, such as task management software, regular check-ins, and a proactive communication style.

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What motivates you to excel in the VU PMO Program Analyst role at Visa?

Share your passion for learning and development and how working with diverse teams to enhance employee training resonates with your career goals and personal values.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11220 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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