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VU PMO Program Analyst - job 7 of 19

Job Description

Join Visa University and play a key role in ensuring employees at Visa are equipped with the necessary skills and knowledge to excel in their roles.  You will be responsible for project operations activities and troubleshooting to keep projects moving forward, as well as light project management, to successfully launch new learning experiences for employees.  This role will allow you to be collaborative, analytical, detail-oriented, and impactful. 

Visa University is a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch and evaluate. We are comfortable learning from our mistakes. 

Key Responsibilities:  

With guidance from Performance Consultants/Product Owners, Program Managers and the PMO Sr. Mgr. supporting Enterprise Learning, you will: 

  • Support Performance Consultants/Product Owners and Program Managers with planned and ad-hoc training coordination tasks to keep projects moving forward, e.g., identifying attendees, creating Event Level courses in the Learning Management System (LMS), and managing and troubleshooting the day-to-day details of key training programs 
  • Manage project milestone activities proactively – perform light project management as needed 
  • Plan for a logistics-heavy project activity, like coordinating schedules, access, and content readiness for an activity like launching a communication to a senior level audience 
  • Analyze data in Excel and build slides to share compelling stories through data 
  • Perform reporting-related activities to communicate information about program attendance and impact, leveraging dashboards and other methods 
  • Partner with team members to complete tasks as well as commit to and execute your own deliverables 
  • Keep all parts of a training program organized and running according to plan.  This includes tracking and documenting activities, coordinating with activity owners, keeping everyone informed, and helping out where needed. 
  • Support the development of a global schedule and address any issues with timelines or resource collisions  
  • Help onboard and manage vendors, as needed, for select learning experiences 
  • Collaborate with your PMO team members and share your experiences to continually grow the PMO toolbox (best practices, templates, checklists, tools, etc.) and improve processes 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$90000 / YEARLY (est.)
min
max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VU PMO Program Analyst, Visa

Join Visa University as a VU PMO Program Analyst and play a crucial role in shaping the skills and knowledge of Visa employees! In this dynamic position located in Foster City, you'll be deeply involved in project operations and light project management activities, ensuring the successful launch of innovative learning experiences. This isn't just a job; it's an opportunity to collaborate with expert teams, utilize your analytical skills, and make a real impact on the business. Your responsibilities will include coordinating training logistics, managing project milestones, analyzing data to share compelling narratives, and maintaining organized training schedules. With a focus on collaboration, you'll partner closely with Performance Consultants, Program Managers, and other stakeholders, all while supporting the continuous growth of beloved training programs. Get ready to dive into a team that embraces experimentation, learns from mistakes, and values the collective expertise of its members. In this hybrid role, you'll balance time between the office and remote work, giving you the flexibility you need to be productive and engaged. If you’re detail-oriented, proactive, and excited about contributing to the success of the Visa learning ecosystem, this position is perfect for you. Come be part of something meaningful at Visa University!

Frequently Asked Questions (FAQs) for VU PMO Program Analyst Role at Visa
What are the key responsibilities of a VU PMO Program Analyst at Visa?

As a VU PMO Program Analyst at Visa, you will support various performance consultants and program managers with both planned and ad-hoc training coordination. Your tasks will include identifying attendees, managing LMS events, troubleshooting daily program details, and conducting light project management. You'll also analyze data, communicate program impacts through reporting, and ensure all aspects of training programs are organized effectively.

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What qualifications are required for the VU PMO Program Analyst position at Visa?

To be considered for the VU PMO Program Analyst position at Visa, candidates should possess strong organizational and analytical skills, as well as a detail-oriented mindset. Familiarity with project management processes, as well as experience with Excel for data analysis, is beneficial. Additionally, a collaborative spirit and the ability to communicate effectively with various stakeholders are crucial.

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How does the VU PMO Program Analyst contribute to employee development at Visa?

The VU PMO Program Analyst contributes significantly to employee development at Visa by coordinating training initiatives that equip staff with essential skills and knowledge. By ensuring that learning experiences are effectively planned and executed, you'll help foster a culture of continuous learning and improvement within the organization.

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What type of work environment does the VU PMO Program Analyst position at Visa offer?

The VU PMO Program Analyst position at Visa offers a hybrid work environment, allowing employees to blend remote work with in-office days. This flexibility is designed to help maintain productivity while fostering collaboration with team members and stakeholders, creating an engaging and supportive workplace.

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How can I prepare for the role of VU PMO Program Analyst at Visa?

To prepare for the role of VU PMO Program Analyst at Visa, it's important to enhance your knowledge of project management methodologies, brush up on your data analysis skills, particularly in Excel, and practice effective communication techniques. Familiarizing yourself with LMS platforms and understanding the nuances of training coordination will also give you an edge in the interview process.

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Common Interview Questions for VU PMO Program Analyst
What experience do you have in project management relevant to the VU PMO Program Analyst role?

When answering this question, describe specific projects you've managed or supported, highlighting your ability to stay organized and ensure timely deliverables. Use concrete examples to illustrate how you handled challenges and kept projects moving forward.

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How do you approach data analysis and reporting in your work?

Explain your process for data analysis, including tools you use (like Excel) and the kind of insights you've derived from data in past roles. Provide examples of how your reporting impacted decision-making or improved project outcomes.

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Can you describe a time when you faced challenges in coordinating a training program?

Share a specific situation where you encountered challenges, such as scheduling conflicts or resource limitations. Discuss the strategies you implemented to address these challenges and the successful outcome that followed.

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What methods do you use to stay organized in a fast-paced project environment?

Discuss tools or systems you use to track progress, manage tasks, and keep project components aligned. Highlight any project management software or techniques you've found useful in maintaining organization.

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How do you handle feedback from stakeholders or team members?

Describe a positive approach to receiving feedback, showing that you value collaboration and are open to constructive criticism. Give an example of how you adapted based on feedback in past roles.

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Can you explain how you prioritize tasks in your daily work?

Outline your process for prioritizing tasks, taking into account project timelines and stakeholder needs. Demonstrate your ability to balance multiple responsibilities while maintaining a keen focus on deadlines.

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What role do you believe collaboration plays in success as a PMO Program Analyst?

Emphasize the importance of collaboration in project success, and provide examples of how you've worked effectively with teams to achieve desired outcomes. Discuss your strategies for fostering a collaborative environment.

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What tools or software are you familiar with that assist in training program management?

Mention specific software, tools, or systems you've worked with, including Learning Management Systems or project management applications. Describe how these tools have enabled you to streamline operations and enhance training coordination.

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How do you ensure that training content is engaging and relevant for employees?

Discuss your understanding of adult learning principles and how you incorporate feedback to adjust training content accordingly. Share techniques you've used to make learning experiences more interactive and beneficial.

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What is your understanding of Visa’s culture and values, and how do they align with your approach as a PMO Program Analyst?

Show that you've researched Visa’s culture by discussing its values and mission. Connect your personal work philosophy to these values, emphasizing how you can contribute positively to the Visa University team.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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