Pharmacy Pre-Grad Intern - WM - job 2 of 4

As a Pharmacy Pre-Grad Intern at Walmart in Albany, NY, your responsibilities will include processing prescriptions, assisting customers with over-the-counter orders, and maintaining the pharmacy area. You'll ensure that customer service remains a top priority, handle merchandise, and contribute to a safe and organized environment while complying with company policies and local regulations.

To qualify for the Pharmacy Pre-Grad Intern position at Walmart, candidates must be currently enrolled in an accredited Pharmacy school. While not required, having a Pharmacy-Based Immunization Delivery Certification is preferred, as it can enhance your ability to contribute to customer care.

Walmart offers a variety of competitive benefits for Pharmacy Pre-Grad Interns in Albany, NY. Benefits include medical, vision, and dental coverage, a 401(k) plan, performance-based bonuses, and paid time off that covers vacation, sick leave, and more. Additionally, interns can take advantage of the Live Better U program, which offers tuition reimbursement for further education.

Customer service is paramount in the Pharmacy Pre-Grad Intern role at Walmart. Interns are tasked with engaging with customers, helping identify their needs, and promoting pharmacy products and services, ensuring every customer leaves the pharmacy satisfied and supported. Your interactions can significantly enhance the shopping experience for customers.

Working as a Pharmacy Pre-Grad Intern at Walmart will allow you to develop essential skills including effective communication, customer service excellence, and teamwork. You'll also gain experience in pharmacy operations, time management, and problem-solving, all while enhancing your understanding of the pharmacy industry practices and regulations.

In your response, discuss your interest in the pharmacy field and how Walmart's values align with your career aspirations. Emphasize the appeal of gaining practical experience in a trusted brand and how you seek to contribute positively to customer care.

You can highlight your time management skills and ability to assess urgency. Explain that you would identify the most critical tasks, like filling prescriptions or assisting customers waiting for assistance, and ensure that all duties are completed efficiently without compromising service quality.

Share a specific example showcasing your problem-solving skills. Explain how you approached the situation with empathy, listened to the customer's concerns, and worked to reach a resolution that satisfied them while adhering to company policies.

Emphasize qualities like attention to detail, strong communication skills, and empathy. Explain that these qualities are vital for ensuring patient safety, providing excellent customer service, and collaborating effectively with the pharmacy team.

Discuss your proactive approach to learning, such as reading industry publications, participating in online forums, and attending seminars or workshops. This shows your commitment to the pharmacy field and staying current with evolving practices.

Talk about your organizational skills and ability to multitask. You might mention using a checklist or prioritizing tasks based on urgency to ensure that all responsibilities are handled efficiently and correctly.

Explain that confidentiality is critical in pharmacy work to protect patient information and comply with legal regulations like HIPAA. You can further elaborate on your understanding of the procedures that need to be followed to safeguard sensitive information.

Discuss the significance of teamwork in delivering customer care, handling prescriptions, and maintaining safety protocols. Emphasize your willingness to support colleagues and foster a collaborative environment that enhances overall service quality.

Explain strategies you would use, such as remaining calm, focusing on one task at a time, and ensuring open communication with coworkers. This shows that you recognize the importance of maintaining composure during high-pressure situations.

Outline the appropriate action you would take, such as removing the product from the shelf, notifying a supervisor, and ensuring that inventory is checked regularly. This demonstrates your attention to detail and commitment to maintaining a safe pharmacy environment.