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Staff, Technical Program Manager

Position Summary...

What you'll do...

About Walmart Global Tech

At Walmart Global Tech, if you’re thinking ‘scale’, think bigger and don’t stop there. Take a regular day at Walmart Global Tech and match that with 260 million customers a week, 11,695 stores under 59 banners in 28 countries, and e-commerce websites in 11 countries. That's Walmart Global Tech for you! Through our products and engineering services across all Walmart properties (stores, app, and online), we help customers live better by saving them time and money. Our teams are engaged in cutting-edge engineering and product development to support Walmart’s strategy of offering customers an anywhere, anytime shopping experience.

Our Team

Enterprise Business Services is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and Associate Digital Experience.

Your Opportunity

Drive the next generation of Walmart retail systems platforms and services by conceptualizing, designing, building, and deploying highly scalable and robust SOA solutions. You will use your engineering experience and technical skills to materially affect how millions of orders are processed and fulfilled every day. Design high-performance and scalable solutions that meet the needs of millions of Walmart customers and its next-generation logistics system. Build solutions that enable sophisticated analytics on terabytes of data collected from various sources. Implement cutting-edge models and algorithms that operate on massive amounts of data. Develop high-performance and scalable solutions that extract, transform, and load big data. Help the team leverage and contribute to open-source technologies.

Your Responsibility

  • Lead cross-functional teams spread across geography to deliver complex programs.
  • Define, monitor, and improve critical-to-success metrics for the success of the program.
  • Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.
  • Plan and manage multiple parallel projects.
  • Identify, assess, track, and mitigate issues and risks at multiple levels.
  • Drive effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities.
  • Apply best practices to the software development life cycle for projects based on experiences with a number of agile and blended approaches, as well as effectively coordinating the implementations across teams using very different approaches.
  • Interact with Project Sponsors, Project Stakeholders, and multiple business and technical teams to define and deliver complex features.
  • Work very closely with various business stakeholders to drive the execution of multiple business plans and technologies.
  • Ensure consistent and transparent status updates with all stakeholders (engineering, business, product, leadership).
  • Knowledge of project management principles and the ability to apply the principles, tools, and techniques to develop/plan, manage, or execute projects or work plans to ensure successful completion (e.g., on time, within budget).
  • Measure project/program performance, operational performance, and portfolio performance.
  • Identify, analyze, and map expected benefits to related programs and projects.
  • Engage stakeholders, including downstream business owners, in the identification, execution, and sustainment stages of benefits realization management.
  • Communicate benefits and learning back into the strategy planning cycle.
  • Implement effective metrics to measure benefits and leverage these metrics in reports.
  • Recommend improvements and drive alignment across teams.
  • Serve as a coach and mentor within the organization.
  • Coach and mentor the organization to facilitate adoption and maturity.
  • Lead and influence others, including management, on best practices.
  • Manage partnerships with external vendors.
  • Ensure the following of Scrum and Kanban rituals as needed.

Your Qualifications

  • An Engineering Degree - B.E/B.Tech/MS/PhD in any stream – Computer Science preferred.
  • 8+ years of Technical Program Management experience in a related industry.
  • 12+ years of relevant work experience in internet-related program and/or technical program management in a software applications environment.
  • Experience building processes, project management, and release schedules.
  • Prior experience with agile methodologies and practices.
  • A first-hand working knowledge of open stack technologies.
  • Strong Java/Spark/Scala/Big Data development track record.
  • A good understanding of CS Fundamentals, Data Structures, Algorithms, and Problem Solving.
  • Understand the product and project management space.
  • Experience across the product development SDLC.
  • Preferably CSM/SAFe certified.
  • Strong experience in Project Management Information systems, including but not limited to Jira and Confluence.

Our Ideal Candidate

You have a deep interest and passion for technology. You love writing and owning code and enjoy working with people who will keep challenging you at every stage. You breathe and live large-scale systems engineering. You have strong problem-solving, analytic, decision-making, and excellent communication and interpersonal skills. You are self-driven and motivated with the desire to work in a fast-paced, results-driven agile environment with varied responsibilities. You will also have to provide technical leadership and mentoring to a small team of highly talented and motivated engineers to deliver these solutions with the highest quality.


Equal Opportunity Employer:  
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.  
  
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.  

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $110,000.00-$220,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 5 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 7 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Project Management., Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 3 years’ experience in product design., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

805 Se Moberly Ln, Bentonville, AR 72712, United States of America
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Average salary estimate

$165000 / YEARLY (est.)
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$110000K
$220000K

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What You Should Know About Staff, Technical Program Manager, Walmart

Walmart Global Tech is on the lookout for a Staff, Technical Program Manager in Bentonville, AR, and this could be your chance to drive cutting-edge initiatives in a vibrant, fast-paced environment. As a key player in our team, you won’t just be managing projects; you'll be leading the charge in developing highly scalable and robust service-oriented architecture solutions that impact millions of orders across the globe. Imagine leveraging your technical knowledge every day to enhance the sustainable shopping experience for 260 million customers weekly! You’ll work with cross-functional teams, ensuring that every project runs smoothly by anticipating potential bottlenecks and keeping various stakeholders informed and aligned. Your responsibilities will encompass not just overseeing projects, but also coaching and mentoring a talented group of engineers. With Walmart's broad reach, your efforts in optimizing our logistics system and harnessing big data analytics will be crucial to achieving our mission of supporting customers on their shopping journey. If you're passionate about technology and ready to make a tangible difference in the retail tech landscape, this role could be your next big adventure!

Frequently Asked Questions (FAQs) for Staff, Technical Program Manager Role at Walmart
What are the responsibilities of a Staff, Technical Program Manager at Walmart Global Tech?

The Staff, Technical Program Manager at Walmart Global Tech is responsible for leading cross-functional teams to deliver complex software solutions. This includes defining and monitoring program metrics, managing multiple projects simultaneously, and maintaining transparent communication with stakeholders across engineering and business departments. You will drive effective teamwork and address any issues that arose during the project lifecycle, ensuring alignment with business goals.

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What qualifications do I need to apply for the Staff, Technical Program Manager position at Walmart Global Tech?

To qualify for the Staff, Technical Program Manager role at Walmart Global Tech, candidates should possess an engineering degree (preferably in Computer Science) and have at least 8 years of Technical Program Management experience. Additionally, familiarity with agile methodologies, open stack technologies, and strong programming skills in languages like Java and Scala are essential. Experience in managing project management tools like Jira and Confluence is advantageous.

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How does a Staff, Technical Program Manager at Walmart contribute to the company's mission?

A Staff, Technical Program Manager at Walmart Global Tech contributes significantly by conceptualizing and deploying technologies that enhance the shopping experience for millions. Through collaboration with various teams, you will implement effective systems for order processing and logistics, which directly supports Walmart's goal of providing a seamless shopping experience anytime, anywhere.

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What type of projects will a Staff, Technical Program Manager manage at Walmart Global Tech?

As a Staff, Technical Program Manager at Walmart Global Tech, you will manage projects that involve the development and improvement of Walmart's retail systems platforms. This can range from enhancing big data analytics solutions to overseeing the implementation of scalable service-oriented architecture systems that align with massive customer demand and operational efficiency.

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What is the career growth potential for a Staff, Technical Program Manager at Walmart?

Walmart Global Tech offers robust career growth for a Staff, Technical Program Manager. You’ll have the opportunity to mentor junior staff, engage in high-visibility projects, and contribute to strategic initiatives that could propel your career to higher management roles or specialized technical paths within the organization.

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Common Interview Questions for Staff, Technical Program Manager
Can you describe your experience with managing complex programs in a technical environment?

Discuss specific programs you've managed that align with your expertise in technical program management, emphasizing your role in team leadership, project coordination, and how you overcame challenges throughout the program lifecycle.

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How do you handle conflicting priorities among stakeholders?

Share techniques you've used to manage competing priorities, such as stakeholder mapping, effective communication strategies, and how you negotiate to find win-win solutions.

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What methodologies do you prefer for managing technical projects and why?

Discuss your experience with agile and waterfall methodologies. Explain which method you believe is most effective in certain scenarios, supported by examples from your previous work.

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Give an example of how you've utilized data to drive project success.

Provide a detailed instance where you analyzed data metrics to inform project decisions, adjusted strategies based on findings, and the final outcome of those adjustments.

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How do you ensure your team is aligned with project goals?

Talk about your strategies for maintaining alignment—like regular check-ins, setting clear milestones, and fostering an open environment for discussions.

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What has been your experience with coaching and mentoring team members?

Share specific moments when you provided guidance to team members, how you approached mentorship, and the impact it had on their performance and development.

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How do you stay updated with the latest technologies in your field?

Discuss your commitment to continuous learning, whether through courses, conferences, webinars, or industry literature. Highlight specific technologies relevant to your role you’ve explored recently.

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Describe a time you had to drive a culture of collaboration in a dispersed team.

Relate a story where you came up with innovative solutions to foster collaboration among remote teams, focusing on communication tools or team-building tactics you utilized.

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How do you approach risk management in projects?

Illustrate your methods for identifying, assessing, and mitigating risks within projects, and provide examples where your approach led to successful project outcomes.

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What experience do you have with agile project management tools like Jira?

Discuss your proficiency with Jira, explaining how you've used it to track progress, manage sprints, and improve team productivity.

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DATE POSTED
April 13, 2025

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