Sales Development Representative (South Africa) - job 1 of 2

As a Sales Development Representative at Wing, your responsibilities include contacting potential and existing customers, creating a pipeline of leads, engaging with clients to assess their needs, scheduling sales demos, managing a CRM, and collaborating with teams for successful lead generation. You will also set sales targets and conduct administrative tasks to ensure smooth operations.

To qualify as a Sales Development Representative at Wing, candidates should have a bachelor's degree or a certificate course, along with a minimum of one year of sales experience. Proficiency in English communication, organizational skills, technological familiarity, and a proactive approach are key characteristics we're looking for in the ideal candidate.

Wing offers a 100% remote work environment for the Sales Development Representative role, ensuring flexibility and comfort. Our workplace promotes a supportive culture, focus on employee well-being, and opportunities for career growth, creating a fun and productive atmosphere for all team members.

For the Sales Development Representative role at Wing, you will need a USB headset with noise cancellation, working webcam, and a computer with at least a 1.8 GHz processor plus 4GB RAM. High-speed internet is essential, with a primary connection of at least 25 Mbps and a backup of at least 10 Mbps to ensure seamless communication.

Wing provides a comprehensive benefits package for the Sales Development Representative position, including health insurance, performance incentives, paid training, a stable job environment, upskilling opportunities, a supportive team, and career advancement options, all designed to enhance employee satisfaction and productivity.

Highlight your sales experience, ability to build relationships, and your understanding of customer needs. Mention specific skills such as effective communication and organization that align with Wing’s mission and the role.

Discuss your approach to time management, such as using lists and setting deadlines. Share examples of how you’ve successfully managed lead pipelines or scheduled demos while meeting sales goals.

Explain your technique for active listening and empathizing with customer concerns. Provide a specific example where you transformed a 'no' into a 'yes' through effective communication and solution-oriented thinking.

Describe your methods for prospecting potential clients, whether it’s through cold calling, social media outreach, or networking. Stress the importance of research and understanding the target market to generate quality leads.

Share your experience with various CRM tools, emphasizing any platforms you’ve used and how they helped streamline your processes. Discuss how familiarity with these tools will help you be effective at Wing.

Discuss your plan for timely follow-ups, making sure to tailor your approach to each lead based on their previous interactions and feedback. Highlight the importance of persistence and personalization.

Share a specific story detailing the strategies you implemented to exceed your sales targets. Include the specific results and the methods you used to keep yourself motivated.

Discuss your experience working remotely, how you maintain productivity, and strategies you employ to stay connected with team members. Emphasize your adaptability to different environments.

Express your enthusiasm for Wing’s mission to redefine the future of work. Mention how their values align with your career goals, and what excites you most about contributing to their team.

Showcase your knowledge about Wing's operations, their approach to building world-class teams, and how their services align with market needs. This demonstrates your interest and research about the company.