Sales Development Representative + Lead Gen (Mexico)

As a Sales Development Representative at Wing, your main responsibilities include lead generation, engaging with potential customers, and scheduling sales demos. You'll reach out to both potential and existing customers through various channels to create a strong pipeline. Building rapport and understanding customer needs will also be key parts of your role, alongside managing your tasks with our CRM system.

To succeed as a Sales Development Representative at Wing, you'll need to have a bachelor's degree or a relevant certificate, along with at least one year of sales experience. We expect candidates to have excellent communication skills in both English and Spanish, strong organizational skills, and familiarity with CRM software. Tech-savviness and a proactive attitude are also highly valued!

At Wing, we offer a fully remote work environment, enabling our Sales Development Representatives to work from anywhere in Mexico or LATAM. Our team is exceptionally supportive and fosters an inclusive culture. You will also enjoy a stable work-life balance with standard schedules ranging from 20-40 hours per week, making it flexible yet productive!

Wing provides a range of exciting benefits for our Sales Development Representatives, including performance incentives, opportunities for upskilling and career growth, holiday and overtime pay, as well as a fun work culture. You’ll also enjoy job security and stability, which is essential when building your career.

At Wing, we prioritize professional development for our Sales Development Representatives. You’ll have access to structured training, supportive mentorship, and performance evaluations that can lead to promotions. Your growth is important to us, and we encourage you to take advantage of upskilling opportunities within our dynamic company.

When approaching lead generation as a Sales Development Representative, it’s crucial to start with thorough research. Understanding your target audience will help you tailor your outreach strategy. Use a combination of tools, social media, and networking to not just identify leads but to engage with them authentically.

In my previous role, I implemented a strategy focused on personalized outreach. By understanding customer needs, I created tailored messages that addressed specific pain points. This resulted in a significant increase in lead response rates and successful demos scheduled.

Handling objections requires patience and understanding. I listen to the customer's concerns, acknowledge them, and then provide insights that address their worries. It’s essential to turn the conversation into a collaborative dialogue, ensuring they feel heard and respected.

I have extensive experience with CRM software, where I have managed my leads and tracked interactions efficiently. I believe a good CRM system is essential for maintaining organization and I've used it to analyze sales data to strategize future outreach efforts.

Staying organized in the sales process involves setting clear priorities and using digital tools to track tasks and deadlines. I utilize to-do lists, CRM notifications, and time-blocking methods to ensure I remain focused and productive throughout the day.

Keeping up with industry trends is critical in sales. I regularly read industry-related blogs, listen to podcasts, and engage with webinars. Networking with peers and attending relevant events also helps to keep me informed about shifts that might influence my sales strategies.

I once exceeded my sales goals by 25% in a quarter by launching an email marketing campaign that targeted previous leads. I personalized the emails based on their past interactions, which reignited their interest and led to higher conversions.

For successful email outreach, I focus on crafting concise, value-driven messages. Personalization is key; I research the recipient's background and tailor the content accordingly. I also follow-up strategically to keep the conversation active without being overwhelming.

Effective collaboration with my team involves open communication and regular updates on our goals and challenges. I believe in sharing insights and learning from each other, which helps us align our sales tactics and enhance our overall performance.

What I enjoy most about being a Sales Development Representative is the dynamic nature of the job. Every day brings new challenges, and I love the process of connecting with people and helping them find solutions that can improve their business operations.