Florist - job 1 of 2

As a Florist at Southeastern Grocers, you will be responsible for creating floral arrangements, providing excellent customer service, managing inventory, and ensuring the department is always fresh and appealing. Your role involves greeting customers, assisting with product selection, and maintaining a clean and organized work area.

To become a Florist at Southeastern Grocers, you need to be at least 18 years old with proficiency in English, both written and spoken. While not mandatory, prior experience in floral design is preferred. Additionally, you must be able to obtain Florist Certification within 180 days of being hired.

Southeastern Grocers is committed to fostering an inclusive workplace culture where everyone can be their authentic selves. The company encourages open communication, teamwork, and appreciation, allowing Florists to thrive, share their creativity, and build strong relationships with customers.

To be successful as a Florist at Southeastern Grocers, you should possess creativity, attention to detail, strong customer service skills, and the ability to work effectively under pressure. A good understanding of floral design principles and trends will also benefit you in this role.

The work atmosphere for Florists at Southeastern Grocers is vibrant and dynamic. You will be part of a supportive team, where collaboration and innovation are encouraged. The company prioritizes creating a friendly environment that not only boosts employee morale but also enhances the overall customer experience.

Highlight specific floral arrangements you have created in the past, focusing on your creative process and any relevant techniques you employ. Use this opportunity to express your passion for floral design and how it drives you to succeed as a Florist.

Emphasize your customer service skills. Discuss how you actively listen to the customer's concerns, empathize with them, and work to resolve their issues promptly, ensuring they leave satisfied and willing to return.

Talk about your experience with inventory management, including regular checks to rotate stock and monitor product expiration. Mention any specific techniques you use to maintain flowers' freshness, like trimming stems or changing water regularly.

Provide a specific example that showcases your teamwork skills, discussing how you contributed to a collaborative goal, communicated effectively, and handled any challenges that arose.

Explain your ability to organize tasks by urgency and importance. You can mention techniques like creating a checklist or using time management strategies to ensure efficiency while maintaining high-quality service.

Discuss how understanding the event’s theme, color palette, and the client’s preferences are vital. Share your thought process on how these factors influence your design choices.

Mention specific resources you utilize, such as industry publications, social media, workshops, or networking with other florists, and how you apply those trends to your work.

Discuss your approach to active listening and offering personalized suggestions. You could also mention how you adapt your communication style based on the customer's needs and preferences.

Talk about your approach to communication in such situations. Focus on the importance of addressing concerns directly and fostering an open dialogue to find a resolution together.

Share your passion for floral design, customer interaction, and the satisfaction of creating beautiful arrangements. Your enthusiasm for the role will help convey your commitment and drive.