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Assistant Property Manager (Kennedy Communities) - job 1 of 2

WinnCompanies is looking for an organized and agile Assistant Property Manager to join our team at Kennedy Communities, a 364-unit affordable housing community in El Paso, TX.


In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.


The pay offered for this position is $15.00 to $16.00 per hour. The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM, and weekends as needed.


Responsibilities
  • Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
  • Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
  • Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
  • Assist in all facets of physical and financial management as needed and assigned.
  • Act as Property Manager in absence of the Manager for specified amounts of time.
  • Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
  • Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.


Requirements
  • Bilingual in English and Spanish.
  • High school diploma or GED equivalent.
  • Minimum of 1 year of relevant work experience.
  • Less than 1 year of supervisory experience.
  • Experience with various computer systems, including Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Willingness to learn and be trained.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Associate's degree.
  • Experience in property management.
  • Experience with Yardi or RealPage property management software.


$15 - $16 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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Average salary estimate

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$31200K
$33280K

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What You Should Know About Assistant Property Manager (Kennedy Communities), WinnCompanies

Are you an organized and motivated individual looking for a rewarding opportunity? WinnCompanies is excited to welcome an Assistant Property Manager to our team at Kennedy Communities, a vibrant 364-unit affordable housing community located in El Paso, TX. In this position, you'll step into a dynamic role where you'll support the Property Manager in various aspects of community management. Your day-to-day tasks will include everything from overseeing leasing activities and managing accounts to ensuring exceptional customer service for our residents. We're committed to maintaining a welcoming atmosphere, and your ability to communicate effectively in both English and Spanish will be invaluable. You'll be involved in processing applications and renewals, adhering to collection policies, and addressing resident inquiries with a smile. We believe in fostering professional growth, so you'll even have opportunities to step in as the Property Manager during their absence. Plus, being part of a team that values diversity and innovation will not only enhance your career but make a true difference in our residents' lives. With a pay range of $15.00 to $16.00 per hour and a benefits package that includes generous time off, healthcare options, and employee assistance programs, WinnCompanies is dedicated to supporting you both personally and professionally. If you're ready to take on this fulfilling role, we can't wait to meet you and see how you can contribute to the thriving community at Kennedy Communities!

Frequently Asked Questions (FAQs) for Assistant Property Manager (Kennedy Communities) Role at WinnCompanies
What are the responsibilities of the Assistant Property Manager at Kennedy Communities?

The Assistant Property Manager at Kennedy Communities plays a crucial role in managing the daily operations of the property. Responsibilities include overseeing leasing activities, monitoring rent collections, processing applications and renewals, and ensuring high levels of customer service for residents. You'll also assist with financial reporting and be involved in accounts payable management.

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What qualifications are required for the Assistant Property Manager position at Kennedy Communities?

To be considered for the Assistant Property Manager position at Kennedy Communities, candidates should possess a high school diploma or GED equivalent, with at least one year of relevant work experience. Bilingual skills in English and Spanish are essential. Familiarity with various computer systems, excellent communication skills, and a strong attention to detail are also important qualifications.

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What is the work schedule for the Assistant Property Manager at Kennedy Communities?

The Assistant Property Manager at Kennedy Communities typically works a schedule of Monday through Friday, from 8:00 AM to 5:00 PM. Occasionally, you may be required to work on weekends to address pressing resident issues or support the Property Manager.

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What kind of benefits does Kennedy Communities offer for the Assistant Property Manager role?

Kennedy Communities offers comprehensive benefits for the Assistant Property Manager role, including generous paid time off, healthcare options, a 401(k) plan with company match, and opportunities for professional development. You'll also enjoy a supportive work environment that values your well-being and career growth.

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How does the Assistant Property Manager role at Kennedy Communities contribute to community relations?

As an Assistant Property Manager at Kennedy Communities, you'll be pivotal in fostering positive resident relations. Your role includes responding promptly to tenant inquiries and complaints, facilitating leasing processes, and engaging with residents to ensure their satisfaction and comfort, ultimately contributing to a harmonious community atmosphere.

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Common Interview Questions for Assistant Property Manager (Kennedy Communities)
Can you describe your experience with leasing apartments?

When answering this question, highlight your previous experiences that directly relate to apartment leasing processes, such as conducting tours, handling applications, and managing lease renewals. Mention any specific software or systems you've used, highlighting your ability to navigate these efficiently.

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How do you handle difficult resident complaints?

Begin by outlining a calm approach to complaints—listening attentively, empathizing, and then responding with potential solutions. Provide an example from your past experience where you successfully resolved an issue, reflecting your problem-solving skills and customer service mindset.

Join Rise to see the full answer
What strategies do you use to ensure timely rent collection?

Discuss your methods for monitoring rent payments and following up with residents. You can mention using reminders, the importance of establishing clear policies, and your proactive efforts to communicate with residents to foster timely payments.

Join Rise to see the full answer
How would you describe your communication style?

Emphasize your effective communication skills, particularly your bilingual capabilities. Provide examples of how you have adapted your communication style to connect with diverse individuals, ensuring you address resident concerns clearly and positively.

Join Rise to see the full answer
What role do you think teamwork plays in property management?

Discuss the importance of collaboration within your team, sharing examples of how working cooperatively with your colleagues has enhanced property management operations. Highlight how strong teamwork benefits resident satisfaction and community dynamics.

Join Rise to see the full answer
How do you prioritize tasks in a fast-paced environment?

Share your time management skills, explaining how you assess urgency and importance to determine task priorities. You can mention a tool or method you use for organization, demonstrating your ability to remain efficient under pressure.

Join Rise to see the full answer
Describe a time when you had to step into a leadership role unexpectedly.

Outline a specific scenario where you took initiative to lead in the absence of your supervisor. Highlight your decision-making process and the positive outcome—demonstrating your readiness to assume additional responsibilities.

Join Rise to see the full answer
What experience do you have with financial reporting?

Discuss any skills you have related to preparing or analyzing financial reports. Provide details about the software you used and the types of reports you managed, reinforcing your competency in this essential area.

Join Rise to see the full answer
How would you ensure compliance with property management regulations?

Talk about the importance of staying informed regarding relevant regulations and policies. Mention methods for keeping updated, such as attending workshops or following industry publications to ensure compliance and best practices are met.

Join Rise to see the full answer
What motivates you to work in property management?

Express your passion for community engagement and helping residents find homes. Share specific examples of how you derive satisfaction from making a positive impact in people's lives, reinforcing your dedication to this field.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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DATE POSTED
April 4, 2025

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