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Assistant Property Manager (Mountain View Whisman at the Sevens)

WinnCompanies is seeking for an Assistant Property Manager to join our team at Mountain View Whisman at the Sevens, a 144-unit property located in Mountain View, CA.


In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.


Please note that the pay range for this position is $26.00 to $28.00 per hour, depending on experience. The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM.


Responsibilities
  • Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
  • Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
  • Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
  • Assist in all facets of physical and financial management as needed and assigned.
  • Act as Property Manager in absence of the Manager for specified amounts of time.
  • Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
  • Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.


Requirements
  • High school diploma or GED equivalent.
  • Minimum of 1 year of relevant work experience.
  • Less than 1 year of supervisory experience.
  • Experience with various computer systems, including Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Willingness to learn and be trained.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Associate's degree.
  • Experience in property management.
  • Experience with Yardi or RealPage property management software.


$26 - $28 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data.  Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check.  Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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Average salary estimate

$56140 / YEARLY (est.)
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$54040K
$58240K

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What You Should Know About Assistant Property Manager (Mountain View Whisman at the Sevens), WinnCompanies

WinnCompanies is excited to welcome an Assistant Property Manager to our vibrant team at Mountain View Whisman at the Sevens, a fantastic 144-unit community nestled in beautiful Mountain View, CA. In this role, you'll play a crucial part in supporting the Property Manager by immersing yourself in a variety of responsibilities that keep our community thriving. From managing leasing processes and overseeing accounts to handling service requests and being the friendly face of customer service, your contribution will be vital to ensuring residents feel at home. Picture yourself guiding prospective residents through apartment tours, processing applications, and facilitating lease renewals—all while maintaining positive relationships with current residents by promptly addressing their concerns. On top of that, you'll have opportunities to prepare financial reports, manage accounts payable, and occasionally step into the shoes of the Property Manager. With such variety, no two days will be the same! This role promises to be both engaging and rewarding, with a competitive pay range of $26.00 to $28.00 per hour, based on your experience. If you’re passionate about property management and thrive in a collaborative environment, this position could be the perfect fit for you. So, come join us at WinnCompanies, where you can truly make a positive impact every day!

Frequently Asked Questions (FAQs) for Assistant Property Manager (Mountain View Whisman at the Sevens) Role at WinnCompanies
What are the responsibilities of an Assistant Property Manager at Mountain View Whisman at the Sevens?

As an Assistant Property Manager at Mountain View Whisman at the Sevens, you will support the Property Manager in overseeing all operations of the community. Responsibilities include managing leasing activities, handling accounts receivable and payable, addressing resident service requests, and promoting excellent customer service to residents. You will also assist in preparing financial reports and may temporarily take on the Property Manager's duties when needed.

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What qualifications are required for the Assistant Property Manager position at Mountain View Whisman at the Sevens?

To qualify for the Assistant Property Manager role at Mountain View Whisman at the Sevens, candidates must possess a high school diploma or GED equivalent, along with at least one year of relevant experience in property management. Outstanding communication skills and attention to detail are crucial. While a supervisory experience of less than one year is acceptable, familiarity with software such as Yardi or RealPage is preferred.

Join Rise to see the full answer
What is the pay range for the Assistant Property Manager at Mountain View Whisman at the Sevens?

The position of Assistant Property Manager at Mountain View Whisman at the Sevens offers a competitive pay range between $26.00 and $28.00 per hour. The exact hourly wage will depend on qualifications and relevant work experience, making it an attractive employment option for skilled candidates.

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What benefits do Assistant Property Managers receive at Mountain View Whisman at the Sevens?

Assistant Property Managers at Mountain View Whisman at the Sevens are entitled to a comprehensive benefits package. This includes generous paid time off, multiple medical and dental plan options, a 401(k) plan with company matching, and additional perks such as tuition reimbursement and health expense reimbursement programs. Furthermore, there are opportunities for continuous training and professional development.

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How is the work schedule structured for the Assistant Property Manager role at Mountain View Whisman at the Sevens?

The Assistant Property Manager role at Mountain View Whisman at the Sevens has a consistent work schedule of Monday through Friday, from 8:00 AM to 5:00 PM. This structure allows for a balanced work-life dynamic, making it easier for employees to engage with their personal commitments while having the opportunity to excel professionally.

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Common Interview Questions for Assistant Property Manager (Mountain View Whisman at the Sevens)
Can you describe your experience in property management?

Share specific experiences that illustrate your hands-on involvement in property management. Highlight your roles in leasing, dealing with resident inquiries, and managing financial aspects, as these directly relate to the responsibilities of an Assistant Property Manager at Mountain View Whisman at the Sevens.

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How do you handle difficult resident complaints?

Explain your approach to conflict resolution and communication built around empathy and problem-solving. Mention a specific instance demonstrating how you effectively addressed a resident complaint, the steps you took, and the positive outcome that resulted.

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What strategies do you use to promote positive resident relations?

Discuss ways you connect with residents, such as organizing community events or maintaining open communication avenues. Provide examples of how these strategies led to improved satisfaction and community spirit.

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What software systems are you familiar with that are used in property management?

List out any experience with property management software like Yardi or RealPage, and emphasize your proficiency with Microsoft Office. Explain how these tools have helped you streamline processes in previous roles.

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Describe a time you handled financial reporting in property management.

Share details about your role in financial reporting, discussing the data you tracked, how you ensured accuracy, and any software used. Emphasize understanding of key performance indicators in property management.

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How would you prioritize multiple tasks in a fast-paced environment?

Explain your organizational skills and methods for prioritizing tasks effectively. Consider sharing an example of a relevant scenario where you successfully managed competing priorities while maintaining quality service.

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What would you do if an apartment was damaged by a resident?

Discuss your process of assessing damage, communicating with the resident, and the necessary steps for remediation. Emphasize the importance of adherence to company policies while ensuring fair treatment for residents.

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Why do you want to work at Mountain View Whisman at the Sevens?

Express enthusiasm for the community and how your personal values align with those of WinnCompanies. Talk about your admiration for their commitment to quality affordable housing and your eagerness to contribute positively.

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How do you ensure excellent customer service standards in your role?

Relate your commitment to excellent customer service by discussing proactive communication, timely responses to resident needs, and always striving to exceed expectations.

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What is your approach to leasing apartments to potential residents?

Outline your leasing strategy, which could involve tailoring tours to the needs of potential residents, discussing the community benefits, and effectively following up on applications to ensure positive outcomes.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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March 22, 2025

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