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Maintenance Technician I (Hampstead Brightwood)

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for a Maintenance Technician I to join our team at Hampstead Brightwood, a 219-unit scattered site community located in Washington, D.C.


Please note that the pay range for this position is $21.00 to $23.00 per hour, depending on experience.


Additionally, the selected candidate will work the following schedule: Monday through Friday, from 8:00AM to 5:00PM, with a on-call schedule of every 4 weeks.


Responsibilities
  • Perform repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs consistent with company operating procedures.
  • Assist in preparing vacant apartments for market ready status in accordance to company standards.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Be available for on-call activity during off-hours and emergencies based on a pre-determined schedule and need.


Requirements
  • Less than 1 year of relevant work experience.
  • A valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Excellent customer service skills.
  • Good communication and interpersonal skills.
  • Availability for on-call activity during off-hours for urgent needs.
  • Ability to speak and understand basic English.


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.
  • Experience with RealPage or other property management software.


$21 - $23 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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Average salary estimate

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$43680K
$47840K

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What You Should Know About Maintenance Technician I (Hampstead Brightwood), WinnCompanies

Join our dynamic team at WinnCompanies as a Maintenance Technician I at Hampstead Brightwood in Washington, D.C.! If you're passionate about hands-on work and want to make a real difference in your community, this role could be perfect for you. In this position, you'll engage in a variety of tasks – from carpentry and electrical work to HVAC and plumbing repairs. Every day will bring its own set of challenges, and you will take pride in ensuring our properties remain in top shape while keeping our residents satisfied. You'll work a Monday to Friday schedule from 8:00 AM to 5:00 PM, with on-call duties every four weeks for emergencies. Your responsibilities will include tackling service requests, preparing apartments for new residents, maintaining grounds, and making sure our facilities look their best. We’re looking for someone with a general knowledge of trades and who enjoys interacting with people. While less than a year of relevant experience is a plus, it’s more about your attitude and willingness to learn. A valid driver’s license is required, and if you have a bit of vocational training under your belt or a CAMT certification, even better! Join us to gain valuable experience and enjoy competitive pay ranging from $21.00 to $23.00 per hour. Let’s create a vibrant community together!

Frequently Asked Questions (FAQs) for Maintenance Technician I (Hampstead Brightwood) Role at WinnCompanies
What are the main responsibilities of a Maintenance Technician I at Hampstead Brightwood?

As a Maintenance Technician I at Hampstead Brightwood, your primary responsibilities will include performing repairs on appliances, electrical systems, plumbing, HVAC, and more. You will also be tasked with preparing apartments for new tenants, handling service requests, and maintaining the grounds to ensure they are inviting and well-kept.

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What qualifications do I need to apply for the Maintenance Technician I position at WinnCompanies?

To apply for the Maintenance Technician I position at WinnCompanies, you should have general knowledge of essential trades such as plumbing, electrical work, and HVAC. While less than one year of experience is preferred, a valid driver's license and good communication skills are required. Additional qualifications like vocational training or CAMT certification can enhance your application.

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What is the pay range for the Maintenance Technician I role at Hampstead Brightwood?

The pay range for the Maintenance Technician I role at Hampstead Brightwood is $21.00 to $23.00 per hour, based on your experience and qualifications. This competitive rate reflects the value we place on our team members' skills and contributions.

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What are the working hours for the Maintenance Technician I position?

The working hours for the Maintenance Technician I at Hampstead Brightwood are Monday through Friday from 8:00 AM to 5:00 PM. Additionally, you will have an on-call schedule every four weeks to handle any urgent repairs that may come up outside of regular hours.

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What benefits does WinnCompanies offer to Maintenance Technician I employees?

WinnCompanies provides a variety of benefits for full-time employees in the Maintenance Technician I role, including generous time off, 401(k) with company match, comprehensive medical and dental plans, tuition reimbursement, and wellness programs. We prioritize the well-being of our employees and offer various incentives to support their personal and professional development.

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Common Interview Questions for Maintenance Technician I (Hampstead Brightwood)
Can you describe your experience with basic plumbing and electrical repairs as a Maintenance Technician I?

When answering this question, share specific examples of your past experiences where you successfully handled plumbing or electrical tasks. Highlight any relevant training or certifications you possess, and express your eagerness to learn and grow in these areas.

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How would you handle a situation where a resident is unhappy with a maintenance repair?

To effectively answer this question, emphasize your customer service skills and approach to conflict resolution. Explain how you would communicate empathetically with the resident, work to understand their concerns, and ensure timely follow-up to address the issue.

Join Rise to see the full answer
What steps do you take to ensure safety while performing maintenance tasks?

Demonstrate your commitment to safety by discussing the safety protocols you follow, such as wearing protective gear, adhering to safety guidelines, and recognizing potential hazards. Highlight how these practices help prevent accidents and keep both you and the residents safe.

Join Rise to see the full answer
Can you give an example of a time you solved a complex maintenance issue?

Share a specific situation where you faced a challenging maintenance problem and outline the steps you took to resolve it. Be sure to emphasize your critical thinking skills and ability to work under pressure.

Join Rise to see the full answer
What type of maintenance management software are you familiar with?

Discuss any previous experience you have with property management software, such as RealPage, and how you used it to track service requests or maintain records. If you are not familiar with any software, express your willingness to learn and adapt quickly.

Join Rise to see the full answer
How do you prioritize tasks when you receive multiple service requests?

Explain your method for prioritizing tasks, such as assessing the urgency and impact of each request. Mention how keeping a clear communication line with your team and residents helps ensure that critical issues are dealt with promptly.

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Have you ever had to handle an emergency maintenance situation? What did you do?

In your response, provide a narrative of an emergency situation you encountered, explaining how you assessed the problem, acted quickly to resolve it, and communicated with all relevant parties involved to ensure safety and satisfaction.

Join Rise to see the full answer
What skills do you believe are most important for a Maintenance Technician I?

Identify key skills like technical expertise, problem-solving, communication, and customer service. Explain why each skill is important in maintaining properties effectively and keeping residents happy.

Join Rise to see the full answer
Describe a time when you worked as part of a team. What was your role?

Provide an example that illustrates your ability to collaborate with others effectively, whether it was on a specific project or during regular maintenance tasks. Highlight how teamwork contributed to success and efficiency in completing the job.

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What are your long-term career goals as a Maintenance Technician?

Share your passion for the trade and outline your aspirations for growth within maintenance or facility management. Discuss your willingness to pursue further training and certifications to advance your career while contributing positively to your team.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
March 22, 2025

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