Office Assistant

Online applications must be received before 11:59pm on:

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

Business Title:

Employee Type:

Position Details:

The Opportunity: The primary focus of the Washington Small Business Development Center (SBDC) program is business development education through individual and small group advising.

In this position you will serve as an Office Assistant for the Washington SBDC and will primarily respond to and track client inquiries. Following established guidelines and procedures, you will process new client inquiries, and develop and maintain accurate client records and correspondences. While also providing general information regarding Washington SBDC training events, webinars, and other special events as requested. You will maintain established record keeping systems and performs basic data entry.

New employees in the Washington SBDC network will need to successfully complete a certification program within six months of hire to become certified to interact with clients. Certification is designed to allow you, the new employee, to demonstrate your comprehensive knowledge and abilities to be successful in guiding clients toward their goals.

Additional Information:

This is a full time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $2,889 to $3,811 | Range #32 | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28.

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified staff and Total Compensation.

Required Qualifications:

• High School graduation or equivalent and one year of clerical experience; OR equivalent education/experience.

• Strong computer skills including demonstrated proficiency with Microsoft Office Word, PowerPoint, Outlook and Excel.

• Successful completion of a certification program within six months of hire.

Preferred Qualifications:

• Experience in customer service or as a receptionist.

• Proficiency in multiple languages.

• Strong interpersonal and communication skills and the ability to work effectively with diverse communities.

About Department/College/Area/ Campus - www.wsbdc.org

Area/College: Office of Research
Department Name: Washington Small Business Development Center
Location: Spokane Valley, WA

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the “Application Document” section of your application.
 

Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Position Term:

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

WSU prohibits sex discrimination in any education program or activity that it operates compliant with Title IX. Inquiries regarding Title IX and reports of sex discrimination can be directed to the WSU Title IX Coordinator. More information on WSU’s policies and procedures to respond to discrimination and harassment are available here: Nondiscrimination statement.