Housekeeper - WorldMark Angels Camp Resort

As a Housekeeper at WorldMark Angels Camp Resort, your main responsibilities include cleaning resort units such as bedrooms, kitchens, and bathrooms, adhering to high housekeeping standards. You will also be tasked with maintaining cleanliness in common areas, responding to guest inquiries, and replenishing supplies like linens and toiletries.

The qualifications for the Housekeeper position at WorldMark Angels Camp Resort include the ability to lift up to 50 pounds and effective communication skills. Additionally, you should be able to work independently and understand instructions, all while maintaining a professional appearance and a positive, can-do attitude.

At WorldMark Angels Camp Resort, you can expect a dynamic work environment that is fast-paced and team-oriented. We pride ourselves on creating an inclusive culture where collaboration and support are part of daily interactions, making it a great place to build your career.

Housekeepers at WorldMark Angels Camp Resort enjoy a robust range of benefits, including medical, dental, and vision coverage, a 401k with employer match, flexible spending accounts, and a wellness program, among others. Seasonal and temporary associates may have different eligibility criteria for certain benefits.

The Housekeeper role at WorldMark Angels Camp Resort directly impacts guest satisfaction by ensuring a clean, welcoming environment. Your attention to detail and commitment to excellence help create memorable experiences for guests, making them eager to return to our resort.

When cleaning multiple resort units, I prioritize tasks based on check-out times and guest requests. I focus first on units that need immediate attention, ensuring that I maintain efficiency while delivering high-quality cleaning.

I once encountered a guest who was unhappy with the cleanliness of their room. I listened to their concerns, promptly addressed the issue by re-cleaning the room to their satisfaction, and even offered complimentary toiletries, showcasing my commitment to guest satisfaction.

I am familiar with a variety of cleaning products, including all-purpose cleaners, disinfectants, and specialized bathroom cleaners. I choose products based on the surface I am cleaning and the specific cleaning needs to ensure effective results.

When working under pressure, I stay organized and focused. I break tasks into manageable steps and maintain open communication with my team to ensure that we support each other and keep momentum even during busy seasons.

The most important quality for a Housekeeper is attention to detail. This ensures that every room meets high standards of cleanliness and that guests have the best possible experience during their stay.

I maintain organization by using a systematic approach, such as keeping all supplies in designated areas and checking off tasks as I complete them, which not only helps me stay organized but also makes my work more efficient.

I adhere to safety protocols by wearing appropriate PPE, properly handling cleaning chemicals, and ensuring that walkways are clear to prevent accidents. This ensures both my safety and the safety of guests.

I approach communication with guests by being friendly and attentive. I actively listen to their requests or concerns and always respond with a positive attitude, reinforcing the welcoming atmosphere of our resort.

I’m motivated by the satisfaction of creating a clean and inviting environment for guests. Knowing that my work contributes to their enjoyment and comfort drives me to consistently deliver my best efforts.

My previous coworkers would describe my work ethic as diligent and proactive. I strive to go above and beyond in my responsibilities and am always willing to lend a hand to ensure our team succeeds together.