Sales Manager Front Line (Bonnet Creek)

As a Sales Manager Front Line at Wyndham Destinations, your primary responsibilities include achieving defined sales targets, maintaining high levels of customer satisfaction, training and developing your sales team, and managing daily sales operations. You'll also be actively involved in recruiting new associates and may present group sales presentations, ensuring your team adheres to the company’s sales policies.

Wyndham Destinations prefers candidates with 1 to 3 years of experience in Wyndham sales, along with experience in managing sales teams. While a High School diploma is required, a college degree is preferred. Strong interpersonal skills and a commitment to customer satisfaction are key for success in this role.

Wyndham Destinations offers comprehensive benefits for Sales Manager Front Line roles, including medical, dental, and vision coverage within 30 days, a competitive salary with uncapped commissions, a 401K matching plan, and recognition programs. Additional perks include flexible spending accounts, paid time off, and wellness programs, making it a rewarding workplace.

Wyndham Destinations is committed to the professional development of its employees, especially for Sales Managers Front Line. You will have opportunities to engage in initial and ongoing training sessions alongside the Site Trainer, participate in daily sales meeting evaluations, and receive feedback to help you and your team reach production standards.

The company culture at Wyndham Destinations is inclusive, high-energy, and supportive. Sales Managers are encouraged to celebrate successes, foster teamwork, and contribute to a positive environment. This culture helps to ensure that everyone is motivated and working together towards a common goal—putting the world on vacation!

When asked about your strategies for achieving sales targets, focus on discussing your planning and execution processes. Highlight how you utilize customer data, market analysis, and motivational techniques to drive sales effectively.

Address this question by emphasizing your approach to coaching and development. Discuss how you assess performance issues, provide feedback, and create tailored performance improvement plans to help employees succeed.

When answering this question, talk about your recruitment process, the criteria you consider most vital in candidates, and any successful hiring campaigns you've led in the past, demonstrating your ability to identify talent that aligns with the company's values.

In your response, recount specific details about how you tailored your training approach to the team member's learning style. Mention the skills you focused on and the outcomes that resulted from your effective training.

Answer by expressing that customer satisfaction is paramount. Discuss how you ensure your team's practices are aligned with customer needs and feedback, and how you use customer satisfaction metrics to shape your sales approach.

Discuss your techniques for energizing your team, such as recognition programs, team-building activities, and performance incentives. Illustrate how maintaining a positive atmosphere drives higher performance.

Highlight key performance indicators such as sales volume, close rates, and customer feedback. It’s important to convey your analytical side and how you use these metrics to adjust strategies accordingly.

Share your methods for staying informed, such as attending industry conferences, participating in professional networks, subscribing to relevant newsletters, and how you apply this knowledge to benefit your team.

Detail your closing techniques, whether they be consultative selling, building rapport, or addressing objections. Share specific examples of how your approach has led to successful transactions in the past.

Express your enthusiasm for working at Wyndham Destinations and how the company’s mission resonates with your values. Discuss your desire to contribute to a team that creates unforgettable travel experiences for customers.