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Sr Manager - job 19 of 20

Visa USA Inc., a Visa Inc. company, needs a Sr. Manager (multiple openings) in New York, NY to:

 

  • Be responsible for growing a critical managed services pillar that provides services to clients to plan, manage, and execute strategic business processes and programs more effectively.
  • Lead highly specialized teams to carry out large multi-year migrations of commercial card clients from one payment platform to another
  • Achieve quarterly and annual revenue targets for Visa Managed Services in North America.
  • Ideate, develop, price, sell and oversee the delivery of services that improve client’s operational and business process performance.
  • Tailor new and existing services to meet client's needs. Uncover client needs, challenges, and opportunities with respect to managed services. Present solutions to clients that address their needs.
  • Identify and collaborate with third-party partners who can complement and supplement solution sets.
  • Develop bespoke and scalable products leveraging Visa assets and as needed, third-party partner assets.
  • Define the value proposition and develop sales collateral, including sales presentations.
  • Manage and maintain the P&L, encompassing revenue, expenditure, profit margin, and business development pipeline.
  • Position has direct reports.
  • Domestic travel required 20% of the time.
  • Position reports to the New York, NY office and may allow for partial telecommuting.

 

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Average salary estimate

$135000 / YEARLY (est.)
min
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Manager, Visa

Visa USA Inc., a leader in financial services, is on the hunt for a dynamic Sr. Manager to join our bustling New York, NY office. This role is pivotal as you will grow our managed services pillar, allowing clients to more effectively plan, manage, and execute their strategic business processes. Imagine leading specialized teams through intricate multi-year migrations of commercial card clients to new payment platforms—exciting, right? Your mission will be to achieve quarterly and annual revenue targets for Visa Managed Services across North America while also innovating and tailoring services to meet diverse client needs. You’ll uncover challenges and opportunities, presenting tailored solutions that can make a real difference. Plus, collaborating with third-party partners to enhance our service offerings will be an integral part of your responsibilities. You’ll have the chance to develop bespoke products using Visa’s rich assets, define value propositions, and create compelling sales collateral. With responsibility for managing P&L, including revenue and expenditure, you’ll gain hands-on experience in business development. The role involves direct reports and requires occasional domestic travel. We're even open to partial telecommuting, giving you the flexibility to balance work and life. Join us and be part of a team that values innovation, collaboration, and client success!

Frequently Asked Questions (FAQs) for Sr Manager Role at Visa
What are the primary responsibilities of a Sr. Manager at Visa USA Inc.?

As a Sr. Manager at Visa USA Inc., you will be responsible for growing a significant managed services pillar. Your primary responsibilities include leading specialized teams in the migration of commercial card clients, achieving revenue targets, developing and pricing new services, tailoring offerings to client needs, identifying opportunities, and managing P&L, among other duties.

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What qualifications are needed for a Sr. Manager position at Visa USA Inc.?

To be considered for the Sr. Manager position at Visa USA Inc., candidates typically need a strong background in business management, finance, or a related field, along with substantial leadership experience in managed services or similar roles. Excellent communication skills and the ability to tailor solutions to client needs are essential for success.

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What can I expect in terms of travel for the Sr. Manager role at Visa USA Inc.?

The Sr. Manager position at Visa USA Inc. requires domestic travel up to 20% of the time. This aspect of the job will involve visiting key clients and stakeholders across the country to better understand their needs and ensure successful service delivery.

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How does Visa USA Inc. support professional development for Sr. Managers?

Visa USA Inc. is committed to the professional growth of its employees, including Sr. Managers. Expect opportunities for ongoing training, access to industry resources, and support in pursuing relevant certifications to help you enhance your skills and advance your career.

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What is the work environment like for a Sr. Manager at Visa USA Inc.?

The work environment for a Sr. Manager at Visa USA Inc. is collaborative and innovative. With a focus on teamwork and client success, you'll have the chance to engage with talented professionals, work in a dynamic setting, and have the flexibility of partial telecommuting.

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Common Interview Questions for Sr Manager
What experience do you have in managing large-scale migrations of payment platforms?

When answering this question, focus on detailing specific projects you've overseen, the challenges faced, and how you approached them. Highlight any metrics of success, such as improved efficiency or cost savings.

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How would you identify and address the unique needs of clients as a Sr. Manager?

To tackle this question, discuss your approach to client interactions, such as conducting needs assessments, actively listening to client feedback, and developing tailored solutions to drive satisfaction and results.

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Can you describe a time when you had to develop a sales strategy for a new service?

Share a relevant experience where you analyzed market trends, identified target clients, and crafted a compelling sales strategy. Be sure to include the outcomes and how you adapted your strategy based on feedback.

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How do you prioritize projects and manage your team's workload?

When answering this question, convey your methods for prioritization, such as using project management tools or regular team meetings. Emphasize the importance of open communication and flexibility to adapt to changing demands.

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What metrics do you believe are crucial for measuring the success of managed services?

Discuss important metrics such as client satisfaction scores, revenue growth, operational efficiency, and retention rates. Explain how you would leverage these metrics to inform decision-making and service improvements.

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How would you handle conflicts between team members while working on projects?

Share your strategies for conflict resolution, such as fostering open dialogue and encouraging collaboration. Emphasize the importance of maintaining a positive team dynamic for project success.

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What role do third-party partnerships play in your strategic planning?

Discuss the importance of identifying and vetting third-party partners that align with Visa USA Inc.'s goals. Share examples where such alliances enhanced service offerings or improved client outcomes.

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How do you stay updated on industry trends relevant to Visa's managed services?

Mention resources you utilize to stay informed, such as industry publications, attending conferences, or networking with peers. Highlight how this knowledge informs your initiatives and helps your team stay ahead.

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Describe your experience managing P&L and financial forecasting in previous roles.

Be specific about your experience with budgeting, financial analysis, and forecasting within business contexts. Emphasize your ability to make data-driven decisions that impact the financial health of the managed services.

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What would be your initial steps in developing a new service offering for Visa?

Outline a logical approach starting with market research, identifying client needs, and brainstorming innovative solutions. Stress the importance of testing ideas and validating them with potential clients to ensure alignment with market demands.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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