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Growth Marketing Manager

Our Purpose 

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.


About the team:


Our partnership ecosystem is a key strategic asset to Xero, and one of the largest marketplaces for business apps in the world. It connects millions of small business customers and their advisors to over 1000 app partners and financial services in the Xero App Store, and tens of thousands of users of the Xero API who build value added integrations on the Xero platform.


The Ecosystem Growth team includes a group of platform and growth marketers responsible for growing both sides of our partnership ecosystem; increasing awareness of the Xero platform value prop, resulting in the  attraction of more integrations into the Xero ecosystem, and generating greater demand from our customers to adopt these solutions. 


About the role:


This is an incredible opportunity to contribute to the growth of Xero’s platform business. Balancing strategic and operational requirements, you will work with a high performing team to develop and execute the Ecosystem growth strategy  - utilising digital, content, brand and product initiatives.


As ‘Growth Marketing Manager’ you will play a key role in increasing the adoption of third party partnerships, apps and integrations by our small business and advisor (accountant and bookkeeper) customers, enabling them to extend Xero to solve a greater number of their job-to-be-done, and enabling the growth of the Xero customer base by leveraging our partnership ecosystem to drive customer acquisition. 


Reporting to the Head of Growth, you will lead and execute on channel partnership marketing activities, product led growth and adoption initiatives to deliver Ecosystem targets, with the ability to analyse and interpret performance metrics, customer and behavioural data and competitive insights  to identify opportunities, prioritise activity and inform your plans.


You will be a strategic thinker who can balance creativity with data-driven decision-making and possess strong relationship-building skills to effectively collaborate with both internal teams and external partners.


Motivated by growth outcomes, you have an urgency to deliver measurable plans at pace, with an approach to test, learn and optimise. You will champion ecosystem partnerships, and will collaborate with product leaders, product marketing, global partnership and GTM teams, and other stakeholders, to understand needs and opportunities as you develop and execute your plan.


We're looking for this person to be based in New Zealand (either hybrid or work from home).


What you'll bring to the role:
  • 5+ years relevant strategic marketing experience with a B2B focus, partnership marketing experience is a plus. 
  • Strong project management skills with a track record of organising and executing partner marketing campaigns alongside partners.
  • Deep marketing and funnel optimisation experience
  • Proven experience executing effective marketing strategy, audience segmentation, campaigns and messaging.
  • A solid track record developing and executing effective acquisition campaigns utilising digital channels (paid media, organic, social, email), as well as offline and traditional media channels
  • Track record of delivering results in a fast-paced and highly ambiguous work environment.
  • Experience working cross functionally in teams spanning departments or geographies. 
  • Experience with marketing automation, CRM and business software - Salesforce Marketing Cloud a bonus
  • Experience with analytics tools such as Google Analytics and Mixpanel
  • Experience in SaaS or high-growth tech business is highly sought after.


What you'll do:
  • Execute the ecosystem growth marketing strategy in collaboration with key stakeholders ensuring alignment to business objectives.  Including but not limited to:
1. Tiered channel partnership marketing activities and operational programs to ensure alignment, visibility and effectiveness
2. Roadmap of full-funnel, growth initiatives to drive awareness and acquisition
3. Targeted cross-sell programs
4. Always on digital demand gen utilising a variety of paid, organic and owned channels and backed by an effective content marketing strategy 
5. Event, webinar and partnership opportunities
6. Ecosystem partner education and enablement for advisors, sales teams and SMBs
7. Customer data and research to inform marketing strategy
8. Ensure alignment with regional priorities and global marketing teams, coordinating execution to maximise efficiency.
  • Collaborate with product, comms, digital, regional GTM and product marketing teams to co-design and deliver targeted initiatives to drive channel partnerships and grow awareness of the Xero App Store, promote apps and integrations and grow app subscriptions. 
  • Collaborate with Platform Marketing, Head Of Growth, Senior Growth Manager and Partnerships to deliver channel acquisition programs.  
  • Monitor and report on funnel performance metrics, with regular updates to the Head of Growth, ecosystem leadership and other key stakeholders
  • Foster a culture of data-driven decision making and customer-first thinking ensuring all marketing activity is benchmarked, measured and optimised
  • Manage and operationalise a multichannel marketing budget to deliver targets
  • Source, brief and manage partnerships/internal creative teams as needed to deliver programs backed by high-performing creative 
  • Cultivate a safe, fun, results-driven culture of collaboration and knowledge sharing - mentoring other team members to deliver successfully on their programs of work.


Why Xero? 

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, free medical insurance, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

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What You Should Know About Growth Marketing Manager, Xero

Are you a strategic thinker with a passion for driving growth? As the Growth Marketing Manager at Xero, you'll play a pivotal role in transforming how businesses connect with our vast ecosystem of partners and applications. Our mission at Xero is to empower small businesses by providing them with the tools they need to thrive. With over 1000 app partners listed in the Xero App Store, the Ecosystem Growth team is at the forefront, ensuring that both our partners and customers reap the benefits of these integrations. In this role, you will spearhead initiatives to increase the adoption of third-party apps, while creatively engaging with our small business and advisor customers. Working closely with cross-functional teams, you will leverage your deep understanding of digital marketing, project management, and customer behavior to craft compelling marketing strategies. Your responsibilities will include optimizing marketing channels, executing cross-sell programs, and driving demand generation across various media platforms. You’ll have the opportunity to mentor team members, foster a collaborative culture, and apply data-driven decision-making to all your marketing activities. At Xero, we offer a flexible work environment, generous leave policies, and various benefits to ensure you thrive both personally and professionally. If you’re motivated by measurable results and excited about growing your career in a fast-paced tech environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Growth Marketing Manager Role at Xero
What are the key responsibilities of the Growth Marketing Manager at Xero?

The Growth Marketing Manager at Xero is tasked with executing the ecosystem growth marketing strategy, collaborating with key stakeholders to ensure alignment with business objectives. This includes managing multi-channel marketing campaigns, developing targeted initiatives to drive awareness and customer acquisition, and constantly analyzing performance metrics to optimize marketing activities.

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What qualifications are necessary for a Growth Marketing Manager at Xero?

To be successful as a Growth Marketing Manager at Xero, candidates should possess at least 5 years of strategic marketing experience, particularly in a B2B setting. Skills in project management, digital marketing execution, data analysis, and familiarity with marketing automation tools like Salesforce Marketing Cloud are highly regarded.

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How does the Growth Marketing Manager contribute to Xero's partnership ecosystem?

The Growth Marketing Manager plays a crucial role in enhancing Xero's partnership ecosystem by increasing the adoption of third-party integrations and applications. This position involves engaging with small business users and their advisors to ensure they are aware of and effectively using these solutions to enhance their operations.

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What traits are important for a Growth Marketing Manager at Xero?

A successful Growth Marketing Manager at Xero should exhibit creativity balanced with data-driven decision-making. Strong relationship-building skills are essential for collaborating with internal teams and external partners. Additionally, motivated candidates with a sense of urgency and a passion for delivering measurable outcomes will thrive in this role.

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What can candidates expect from the work culture at Xero as a Growth Marketing Manager?

Candidates joining Xero as a Growth Marketing Manager can expect a positive work culture that emphasizes collaboration, continuous learning, and results-driven initiatives. Xero prioritizes employee wellbeing, offering flexible working arrangements, generous paid leave, and various support programs to cultivate a thriving workplace.

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Common Interview Questions for Growth Marketing Manager
How do you approach developing a marketing strategy for new partnerships?

In developing a marketing strategy for new partnerships, I start by conducting market research to understand the target audience and their needs. I then collaborate with key stakeholders to define objectives and tailor the messaging accordingly. Continuous feedback loops and performance analysis are crucial to adapt the strategy and ensure goals are met.

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Can you provide an example of a successful marketing campaign you executed?

Certainly! In my previous role, I led a campaign aimed at increasing the adoption of a new software integration. By utilizing a mix of digital channels, including social media, email, and webinars, we were able to achieve a 30% increase in user adoption within three months, which was driven by targeted messaging and engaging content.

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How do you evaluate the performance of your marketing strategies?

I evaluate marketing strategies by setting clear KPIs before the campaign launch and using analytics tools to track performance against these indicators. Regular reporting allows me to identify successful tactics and areas for improvement, enabling data-driven adjustments throughout the campaign lifecycle.

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Describe a time when you had to manage multiple projects at once.

In a previous position, I managed multiple marketing campaigns simultaneously. I employed project management tools to organize tasks, set priorities, and allocate resources effectively. This approach ensured all projects met their deadlines without sacrificing quality, ultimately leading to successful outcomes across the board.

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How do you leverage customer insights to inform your marketing initiatives?

Customer insights are vital for tailoring marketing initiatives effectively. I utilize surveys, feedback, and data analytics to gather information about customer behaviors and preferences. This data guides my strategies, allowing me to create personalized messaging that resonates with our target audience.

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What role does collaboration play in your marketing efforts?

Collaboration is essential in marketing, as it brings diverse perspectives and expertise together. I work closely with cross-functional teams, including product, sales, and design, to ensure our marketing efforts align with broader company objectives and enhance the overall customer experience.

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How do you ensure alignment between marketing and sales teams?

To ensure alignment between marketing and sales teams, I focus on open communication and shared goals. Regular meetings and collaborative planning sessions help us stay on the same page regarding lead generation strategies and customer engagement initiatives, ultimately resulting in a smoother Sales process.

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What strategies do you use for digital demand generation?

For digital demand generation, I employ a combination of SEO, content marketing, social media, and paid media campaigns. By refining the overall strategy based on analytics and user engagement, I focus on creating valuable content that attracts and nurtures leads throughout the funnel.

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How do you stay updated with the latest trends in marketing?

I stay updated with the latest marketing trends by following industry blogs, attending webinars, and participating in relevant conferences. Networking with other professionals and engaging in continuous learning initiatives also helps me remain informed about best practices and emerging technologies in the marketing domain.

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What motivates you to excel as a Growth Marketing Manager?

My motivation as a Growth Marketing Manager stems from a passion for driving growth and making impactful contributions to an organization. The dynamic nature of marketing challenges excites me, as I enjoy finding innovative solutions that not only meet performance goals but also enrich customers' experiences with the brand.

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Xero is a New Zealand–based technology company that offers a cloud-based accounting software for small businesses. They have offices in New Zealand, Australia, the United Kingdom, the United States, Canada, South Africa and Singapore.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Social Impact Driven
Passion for Exploration
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 25, 2025

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