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Solutions Engineer / Pre-Sales (Poland)

Meet Yubico: the inventor of the YubiKey––the world's first and leading security key. Our company’s mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and recently went public on Nasdaq Stockholm Main Market: YUBICO. Our customers include Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries that rely on Yubico technology to secure access to computers, online services and mobile apps. We  are a global company with a strong company culture and employees located in over 14 countries. Yubico’s  headquarters are based in  Stockholm, Sweden and Santa Clara, CA.  Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organizations helping at-risk individuals through our philanthropic initiative, Secure it Forward.



At Yubico, we offer:


Freedom and Flexibility: At Yubico, we want you to be your most productive selves whether you decide to work 100% from home or choose to work hybrid/onsite. The way we balance the fast-paced demands of a high-growth company and sustainability is making rest a priority.


Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. Aligned with this, our employees have created some pretty cool Employee Resource Groups: YubiPride, YubiBIPOC, YubiSustainability and YubiWomen. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here).


Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. We host an all-team event in a new location every year where we plan for upcoming quarters, set goals, and most importantly, host fun events to encourage team building outside of the workplace. Check out our Life at Yubico Page on LinkedIn and our awards here.


The Role:


We are looking for a talented Pre-Sales / Solutions Engineer to join the security revolution! In this role you will play a critical role in establishing technical credibility and confidence with our prospective clients leveraging your experience and drive to envision, position and sell Yubico’s products. You will work closely with sales reps and channel partners to define and communicate how we can best achieve our customers goals with Yubico solutions.



Tasks & Responsibilities:
  • Establish yourself as a resident subject matter expert on Yubico’s products and ecosystem
  • Strategize with sales reps to help achieve target sales quotas
  • Build strong relationships with prospects and establish technical credibility to help advance deals
  • Maintain relationships with existing customers and look for opportunities to expand their product usage and improve their security posture where relevant
  • Build and deliver successful Proofs of Concept (PoCs), deployment planning, and technical consulting engagements
  • Actively communicate with engineering and marketing with respect to evolving customer requirements in the marketplace
  • Continually assist with solutions development to expand to new target markets and industries
  • Improve the customer’s experience through conferences, workshops, and written documentation
  • Care about contributing to an amazing work culture and environment
  • Support and be comfortable with the rapid, unpredictable nature of a young innovative company
  • Work with customers remotely and in person


Basic Requirements:
  • 4 or more years of experience in roles that require direct technical customer interaction, such as Solutions Engineering or a Pre-sales background preferably in the IT-security space
  • Knowledge of commonly used security technologies and protocols including two-factor authentication, IAM, Single Sign-On, VPN, various authentication protocols (OATH, SAML, OpenID, ADFS, FIDO)
  • Able to configure and install enterprise technologies including network infrastructure, virtualization, web applications, Windows, Mac, and Linux
  • Able to troubleshoot Windows, Mac, and Linux environments
  • Excellent written and oral business communication skills
  • Excellent project management skills
  • Ability to collaborate across geographically dispersed functions
  • Native Polish speaker, mother tongue, and good English are required, but other language skills are a plus


Terms:
  • Travel: Expected to be 20-40%
  • Start Date: As soon as possible
  • Location: Poland
  • Hours: Monday – Friday, 40 hours per week


#LI-Remote

#LI-IR1


We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team.


Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.


Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at jobs@yubico.com to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.


As part of providing the requested service, we will transfer your data to be processed by Lever, Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.  

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What You Should Know About Solutions Engineer / Pre-Sales (Poland), Yubico

Join Yubico as a Solutions Engineer / Pre-Sales in Poland and become an integral part of our mission to revolutionize secure logins! Founded in 2007, Yubico has made its mark as the inventor of the YubiKey—the first and leading security key that millions trust globally. In this vibrant role, you’ll leverage your expertise and passion in security to establish technical credibility with prospective clients, working hand-in-hand with sales representatives and channel partners to fulfill customer goals and showcase the unparalleled value of Yubico's products. Your days will involve building relationships, strategizing for sales quotas, and creating compelling Proofs of Concept to demonstrate our innovative solutions. We’re in the business of not just selling security, but facilitating user-friendly, efficient access that meets the demands in today’s tech landscape. What's more, Yubico fosters a workplace that celebrates diversity and a culture where every voice matters, ensuring you feel at home while driving change. Your role can be performed remotely or from our Polish office, and the opportunities are as limitless as your potential. With a company that values rest, connection, and professional growth, you’ll navigate a rapidly evolving environment where your contributions truly make a difference. It’s not just about safeguarding user credentials; it’s about empowering everyone globally to access technology safely. Ready for the challenge? Let’s redefine security together at Yubico!

Frequently Asked Questions (FAQs) for Solutions Engineer / Pre-Sales (Poland) Role at Yubico
What qualifications do I need to apply for the Solutions Engineer / Pre-Sales role at Yubico in Poland?

To apply for the Solutions Engineer / Pre-Sales position at Yubico in Poland, you should have at least 4 years of experience in roles that involve direct technical customer interaction. A background in IT security, familiarity with security technologies and protocols such as two-factor authentication, and the ability to troubleshoot across various operating systems are essential. Proficiency in Polish and English is required, while additional language skills can be advantageous.

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What are the key responsibilities of a Solutions Engineer / Pre-Sales at Yubico?

As a Solutions Engineer / Pre-Sales at Yubico, your primary responsibilities include establishing yourself as a subject matter expert on Yubico's products, collaborating with sales teams to meet targets, and building relationships with prospects. You will also deliver successful Proofs of Concept, provide technical consulting, and actively engage in solutions development, aimed at enhancing customer experience and security posture.

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What does the work environment look like for a Solutions Engineer / Pre-Sales at Yubico?

The work environment for Solutions Engineers / Pre-Sales at Yubico is flexible and dynamic. You can choose to work fully remote or in a hybrid setup, allowing for a balance between professional commitments and personal productivity. Yubico emphasizes a supportive, connected culture where team spirit is fostered through virtual interactions, events, and community groups focused on diversity and inclusion.

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How does Yubico support the professional development of Solutions Engineers?

Yubico is committed to the professional development of its Solutions Engineers through continuous learning opportunities and a supportive work culture. This includes participation in workshops, conferences, and engaging with engineering and marketing teams to consistently evolve based on customer needs. Mentorship and a collaborative environment ensure that you can grow in your role and take on new challenges.

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What kind of technical knowledge is important for the Solutions Engineer role at Yubico?

For a Solutions Engineer role at Yubico, it's crucial to have knowledge of security technologies and protocols, including two-factor authentication, IAM, and SSO experience. Familiarity with various authentication protocols like OATH, SAML, and FIDO is essential, as well as the ability to configure and troubleshoot enterprise technologies in diverse environments, including Windows, Mac, and Linux systems.

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Common Interview Questions for Solutions Engineer / Pre-Sales (Poland)
Can you explain your experience with security technologies relevant to the Solutions Engineer role at Yubico?

When discussing your experience with security technologies, focus on specific technologies you've implemented or supported. Mention relevant projects or situations where you applied your knowledge of two-factor authentication, Single Sign-On, or IAM. Highlight your troubleshooting skills across different systems as well as your comprehension of protocols like SAML or FIDO.

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How do you build relationships with prospective clients as a Solutions Engineer?

Building relationships with prospective clients requires active listening, empathy, and a genuine interest in their challenges. Share examples of how you've approached conversations, offered solutions tailored to their needs, and followed up to ensure their concerns have been addressed. Mention any strategies you've used to establish trust and credibility, emphasizing your proactive communication.

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Describe a successful Proof of Concept you delivered. What was the outcome?

When discussing a successful Proof of Concept (PoC), focus on the objectives, how you configured the solution, and the metrics used to measure success. Explain the challenges faced, how you overcame them, and the impact of your work on the client's decision-making process. Concrete outcomes, such as increased trust or sales leads, should be included to illustrate effectiveness.

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How do you keep up-to-date with evolving security trends and products?

Convey your commitment to ongoing education by discussing resources you utilize, such as industry publications, webinars, online courses, and conferences. Share any communities or networks you engage with to stay informed about security trends and technologies that impact the field, as well as your proactive approach to acquiring continuous learning opportunities.

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What strategies do you use to manage the demands of a fast-paced work environment?

Explain how you prioritize tasks based on urgency and importance, potentially using project management tools or techniques to keep organized. Share any personal habits or strategies you implement to enhance productivity while ensuring quality work. Highlight real-life scenarios where your time management skills have made a positive impact on your projects or goals.

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What is your approach to collaborating with sales teams and engineering staff?

Discuss your collaborative style, emphasizing active communication, meeting regularly to align on project objectives, and fostering an open environment where ideas can be exchanged freely. Provide examples demonstrating how collaboration led to successful outcomes, whether through brainstorming sessions or co-developing solutions to meet client needs.

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How have you enhanced the customer experience in your previous roles?

Detail specific initiatives you've taken to improve customer experience, whether through streamlining communication, providing tailored solutions, or gathering customer feedback for continuous improvement. Be prepared to share metrics or testimonials illustrating the positive impact of these enhancements on customer satisfaction.

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Describe a challenging technical issue you faced and how you resolved it.

Select a real example that emphasizes your technical skills and problem-solving abilities. Describe the situation, the steps you took to diagnose the issue, and how you implemented a solution. Highlight any input you received from colleagues or clients, which showcases your collaborative approach to troubleshooting.

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What is your experience with delivering technical presentations to clients?

Discuss your approach to preparing impactful presentations, from understanding the audience’s knowledge level to utilizing visuals and real-world examples. Share any feedback or results from presentations that illustrate your effectiveness in delivering technical information clearly and engagingly, ensuring clients understand the value proposition.

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Why do you want to work at Yubico as a Solutions Engineer?

Communicate your alignment with Yubico's mission and values, such as making secure logins accessible for everyone. Share your enthusiasm for the innovative culture and diverse work environment, and mention how your skills and experiences make you a perfect fit for the role. Your passion for technology and security should resonate well in your response.

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Yubico's core mission is to make the internet more secure for everyone. We named our first product the YubiKey, with the vision of enabling your ubiquitous key to securely access any number of IT systems. In Japanese, the word “yubi” means “finge...

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