Biltmore Estate background photo
Biltmore Estate profile photo

Biltmore Estate Careers, Benefits, Review

The preservation of Biltmore Estate as a privately-owned, profitable, working estate.

Website Globe icon www.biltmore.com

Photo of the Rise UserPhoto of the Rise UserPhoto of the Rise UserPhoto of the Rise UserPhoto of the Rise User
25 fans
FUNDING No info
TEAM SIZE 1001-5000
Biltmore Estate Glassdoor Company Review
3.9 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Biltmore Estate DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Biltmore Estate
Biltmore Estate CEO photo
Bill Cecil Jr.
Approve of CEO
Biltmore Estate Employee Reviews
Featured review

Great Place to Work!

7/25/2023 - Retail Sales Associate
Recommends
Positive outlook
Approves of CEO

Pros

Beautiful surroundings! Flexible scheduling, team players, leadership respect is reciprocated, everyone is happy to be there; guests and fellow employees alike. Gracious hospitality is expected and given. Uniforms provided, employee benefits, access to the grounds & special events when off duty, employee discounts, occasional free entry tickets awarded and profit sharing.

Cons

Traffic in Asheville when traveling to and from work.

Our company culture is guided by a legacy of serving our guests and each other with the gracious hospitality for which George Vanderbilt was known. 

Biltmore is still family-owned and remains passionate about fostering a welcoming and inclusive oasis from everyday life for our guests and each other.

Learn More

About Us
A Word from Bill Cecil 

Welcome and thank you for your interest in Biltmore.

What began as my great-grandfather’s estate continues to thrive as a timeless experience for today’s guests. Since 1895, Biltmore has had the natural beauty of the mountains and the majestic house and gardens to beguile us, inspire us, and allow us to escape from the everyday.

Biltmore is still family owned, and we are still passionate about our mission of preservation through self-sufficiency – a philosophy embraced before the first stone was ever placed.

We remain self-sustaining through innovation, creative thinking, and listening to guests who continue to tell us they want more ways to connect with Biltmore. Wine was our first foray into offering a taste of Biltmore; now, you can experience life as a guest of the Vanderbilts at our Inn on Biltmore Estate or Village Hotel. You can also reimagine your own surroundings with a line of home furnishings, bedding and bath items, and gourmet foods.

Just as first envisioned, Biltmore is all about home – welcoming and celebrating family and friends, and extending the spirit of Biltmore beyond our 8,000 acres. It was true in 1895, and it remains true today.

Sincerely,

Bill Cecil
President & CEO – The Biltmore Company

Benefits

Reserve Employees

Reserve employees generally work anywhere between 40 and 999 hours (approximately up to 20 hours a week) throughout the year, usually during peak visitation times on the estate (e.g., spring, fall, Christmas, holiday weekends). Hours and schedules may vary based on the season, department, and business needs.

Reserve employees typically experience a reduction in hours during the winter months and/or other times when estate visitation is traditionally slower. Benefits include:

  • Checking and savings incentives with partner banking institutions
  • 40% discounts at estate food and beverage and retail locations
  • Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
  • Access to the Clinic on Biltmore Estate free of charge
  • Complimentary estate tickets based on the number of hours worked
  • Participation in the Southern Highlands Attractions Card & Ticket Exchange program
  • Service recognition

Flexible Employees

Flexible employees work a more seasonal schedule, usually from February or March through December, with hours varying between 1,000 and 1,559 per year (approximately 20-30 hours per week on average). Hours and schedules may change based on the season and business needs. Many flex employees typically experience a reduction in hours during the winter and other times when visitation is generally slower. Benefits include all Reserve benefits plus:

  • Paid sick/emergency leave (up to 28 hours annually)
  • Paid holiday leave (up to 32 hours annually)
  • Paid jury duty and funeral leave
  • Tuition reimbursement
  • Eligibility to participate in company profit-sharing program
  • Eligibility to contribute to 401(k) retirement savings plan
  • Access to company-sponsored services and resources during off season

Year-Round/Full-Time Employees

Year-round/full-time employees are expected to work a minimum of 1,560 hours (approximately 30 hours per week) throughout the year.

Benefits include:

  • Employer-subsidized comprehensive medical plan
  • Life, dental, disability, and supplemental insurance programs
  • Paid sick/emergency leave (up to 56 hours annually)
  • Paid holiday leave (up to 64 hours annually)
  • Paid vacation
  • Paid jury duty and funeral leave
  • Eligibility to participate in the company profit-sharing plan
  • Eligibility to contribute to 401(k) retirement savings plan
  • Tuition reimbursement
  • Checking and savings incentives with partner banking institutions
  • 40% discounts at estate food and beverage and retail locations
  • Access to Employee Assistance Network, Biltmore Cares Chaplains program, and Eblen Charities
  • Complimentary estate tickets based on the number of hours worked
  • Participation in the Southern Highlands Attractions Card & Ticket Exchange program
  • Service recognition
  • Access to on-site employee wellness clinic for all employees
Balance

Providing the Greatest Benefit: A Healthy Work-Life Balance

We know the happiest employees are those who live a life filled with personal satisfaction and growth. We encourage employees to maintain a healthy work-life balance and to experience Asheville’s rich community life.

  • Health and wellness fairs with free health screenings and information
  • Access to wellness programming
  • Company-sponsored sports teams
  • Discounts and perks with local area businesses
  • Spring “Dine Around” program that showcases free meals at estate restaurants
  • College scholarship program
  • Employee appreciation events and activities
  • Employee holiday party at Biltmore House
  • Company training and development programs
  • Flexible schedules/job-sharing opportunities
  • Financial health fairs
  • Special perks by location
Development
Career Development

One of the most invaluable benefits at Biltmore is our dedication to training. Our training programs create a positive, continuous learning environment that prepares you for success at Biltmore and beyond.

Biltmore is accredited by the International Association of Continuing Education & Training (IACET) and is part of an elite group that has earned this worldwide recognition. As a certified provider of training programming, all of our internal course offerings meet strict IACET standards. We award continuing education unit (CEU) credits for select classes.

Our Corporate Training & Development team offers courses in guest services, supervision and management, leadership development, hiring and selection of staff, strategic planning, management training, and much more. Career planning services and tuition reimbursement programs are also available.

Biltmore Estate Awards & Accolades

2021 Best and Brightest Companies to Work For in the Nation®, Best and Brightest Companies to Work For®, 2021 2017 Best and Brightest Companies to Work For in the Nation®, Best & Brightest, 2017