COCC Careers, Benefits, Review

COCC’s leading-edge technology serves 175 financial institutions throughout the Northeastern United States. Designated a Top Workplace in Connecticut for eight years in a row and certified as a Great Place to Work for three years in a row, COCC recognizes employees as the core of our success! COCC offers competitive benefits, a progressive wellness program, and a variety of fun work perks. COCC’s progressive training and professional development program helps to give employees the tools they need to grow their careers, learn new skills, and take on exciting new projects. Join our collaborative movement!

Our mission is to foster a diverse and inclusive workplace and workforce by leveraging the unique experiences, perspectives, and viewpoints of our employees. By embracing a culture of inclusion, we will increase our collaboration among team members to better serve both our employees and clients.

We do this by offering: 

• A workplace that encourages you to be your best self 
• Employee Resource Groups focused on creating networking and community service opportunities
• Career pathing options to support a variety of short and long-term goals
• A hybrid, flexible work environment 
• Comprehensive benefits to meet a variety of unique and changing needs
• Numerous options for training and development including onsite live courses, elearning, and COCC-focused classes 
• Opportunities to have fun, network, and grow with your coworkers, whether you are onsite or full-time remote

Share the Passion

Passion is the intense caring and sense of pride that drives us to go above and beyond to understand and meet our customers’ needs. When we work together with creativity and a sense of ownership, we excel, our customers succeed and our company thrives.

Trust in Teamwork

When we truly work as a team, we are smarter, faster and more competitive than any of us alone. We care enough to help, teach and learn from each other in an environment of open communication, trust and respect.

Deliver Results

In our highly competitive market space, we are accountable for quality results. We set COCC apart by constantly striving for service excellence and by working together to reach our highest potential.

Secure our Future

As the stewards of COCC, we are responsible for safeguarding both our company’s assets and those assets that have been entrusted to us. Our future growth and success depend on acting with integrity and diligence in protecting information and conducting the business of COCC.

At COCC, we understand that you are more than your job. When it comes to spending time with your family, focusing on your mental health, or just taking a well-deserved vacation, we’ve got you covered with a variety of options to help balance work and life.

Hybrid work focus
The majority of COCC employees work remotely two days a week, and 20% work remotely full-time. We encourage employees to work closely with their manager and team to arrange a schedule that works for everyone.

Family-friendly
If you have kids, pets, or other dependents at home, sometimes things just come up. We encourage our managers to support their team members when it comes to needing flexibility for child care, sick days, or other unexpected moments. 

Calendar blocks
Block off part of your day to focus on your work, get caught up on projects, participate in training and development, or engage with your team.

Birthday day-off
Take your birthday (or a day close to it) off to spend the day celebrating yourself! Your birthday day-off is separate from your PTO bank.

Community service
Take two paid days off each year to give back to your community, including school-related events for children. Plus, COCC occasionally organizes group volunteer activities at Habitat for Humanity, Bread for Life, and other local organizations.

Paid holidays
Take advantage of 10 paid holidays and at least one floating holiday each year. Employees can also exchange select holidays for a different day as needed.

Paid time off
Use your PTO whenever and however you like, and roll over up to 80 hours into the next year. Full-time employees start out with 20 days of PTO, with additional hours accrued with every five year milestone.

Learning & development start on day one! Becoming an employee at COCC affords you the privilege of experiencing a week-long immersive orientation in which you will learn about our organization’s culture, core values, history, products and services, and the tools available to you throughout your entire COCC journey.

Belonging: Fostering our culture of belonging from your first day
Exploration: Learn about COCC teams, products, and more
Growth: Your first day at COCC is just your first step on your COCC journey
Inspiration: We want you to feel inspired to be your best
Networking: Meet other new hires as well as members of your team

Hear from a new employee's experience going through our recruitment, onboarding, and training experience at COCC!

"After the 2020 pandemic, everyone began throwing around the phrase: the new normal. The culture at COCC has introduced me to a new normal with the BEGIN orientation program. At the very start of my journey with COCC, I was in constant communication with the hiring team and my direct manager. As a way of welcoming me to the company, I received a gift in the mail a few days before my start date. This was a big surprise and left me feeling confident that I had made the right decision.

During the first week of orientation, my new hire cohort was given a tour of all the COCC locations, as well as an introduction to the company’s core products and the many platforms that we would be using. This informative week concluded with a teambuilding exercise and yet another gift.

Upon my first official day with my team, I was assigned a Training Ambassador, a senior member of my team who would help train and mentor me into my new role. I quickly came to realize how much work was done in preparation for my arrival. I was given a detailed outline of my training schedule and had one-on-ones with each teammate to help me understand their roles and to get to know them. My ambassador and my team were so welcoming and created a space where I felt comfortable to ask as many questions as needed.

COCC really puts thought into building a supportive environment, and as a new employee, I truly appreciate the effort. If I had to list the five things that I took away from the program, I would say I left feeling like I belonged, I was engaged, and I could be my genuine self. I also felt a sense of independence and kNowledge. Thank you COCC for this amazing opportunity!"