Mercy Health Services (MD)

Family, passion, support, compassion and caring: just a few words employees use to describe their experience working at Mercy Medical Center.  Join our team and create your own "Why Mercy?" experience!

We are a thriving community hospital and comprehensive health system, proud to provide top doctors and leading Centers of Excellence.

Outstanding Patient Experience Award

Mercy Medical Center has achieved the Healthgrades Outstanding Patient Experience Award. This distinction recognizes Mercy as being among the top 15 percent of hospitals nationwide for patient experience. Healthgrades is a nationally recognized organization that provides information about physicians, hospitals and health care providers, amassing information regarding more than 3 million U.S. health care providers.

Mercy Medical Center is a Baltimore, Maryland hospital, with primary care and specialist locations in Columbia, Glen Burnie, Lutherville, Overlea and Reisterstown. Recognized for Centers of Excellence in Women’s Health & Medicine, Orthopedics, Cancer, Digestive Health & Liver Disease and more, Mercy includes many physicians named among Baltimore’s best doctors.

Dignity

We celebrate the inherent value of each person as created in the image of God. We respond to the needs of the whole person in health, sickness and dying.

Hospitality

From many religious traditions and walks of life, we welcome one another as children of the same God, whose mercy we know through the warmth, fidelity and generosity of others.

Justice

We base our relationships with all people on fairness, equality and integrity. We stand especially committed to persons who are poor or vulnerable.

Excellence

We hold ourselves to the highest standards of care and to serving all with courtesy, respect and compassion. Maintaining our involvement in the education of physicians and other healthcare professionals is a priority.

Stewardship

We believe that our world and our lives are sacred gifts which God entrusts to us. We respond to that trust by constantly striving to balance the good of all with the good of each, and through creative and responsible use of all our resources.

Prayer

We believe that every moment in a person’s journey is holy. Prayer is our response to God’s faithful presence in suffering and in joy, in sickness and in health, in life and in death.

OUR VISION

• Medical Education

Prior to the arrival of the Sisters in 1874, the hospital which became Mercy enjoyed affiliations with Washington University and the College of Physicians and Surgeons. Both medical schools were among the earliest of their kind dedicated to training physicians in the practice of medicine.

Teaching affiliations have remained primary to Mercy’s mission since its earliest days. Mercy has trained generations of medical residents in a longstanding relationship with the University of Maryland School of Medicine which began in 1916.

Jay S. Goodman, M.D., former chairman of Mercy’s department of Internal Medicine for three decades, is a shining example of this generational commitment. The Goodman family ties to Mercy began in the early 20th century with Jay’s father Julius, a revered physician who practiced in East Baltimore. Julius introduced his son and countless patients and their families to the quality of Mercy.

In addition, Mercy operated its own School of Nursing from 1898 to 1974, when it was merged into the Community College of Baltimore. Mercy continues as a site for college-based nursing programs. Mercy also operated a School of Medical Technology led by Sister Paula Marie, RSM, as well as a School of Radiology and a training program for Dietitians.

Our commitment to the ongoing education of tomorrow’s physicians and other healthcare professionals lives on.

• Community Involvement

Arriving in Baltimore in 1874, the Sisters of Mercy took the reins of a hospital that would eventually be renamed Mercy with a passion for community service. The Sisters have built and rebuilt on this very site, all the while remaining committed to the underserved. Along the way, they cared for firefighters during the Great Baltimore Fire, fed the homeless during the Great Depression and inspired surrounding businesses to launch the renaissance of downtown and the Inner Harbor.

From their founding in Dublin, Ireland in the early 1800s, the Sisters of Mercy have been tireless advocates for the plight of women and children of limited means. They were one of the first religious communities of women to minister to people in their homes and became known as “the walking nuns” when they took to the streets to spread God’s mercy and hope.

Sister Helen Amos, RSM, Mercy’s first Sister to serve as executive chair of the Board of Trustees, continued this legacy establishing unique community and business partnerships to improve the health of Baltimore’s people. She presided over Mercy during a time of great growth in clinical program excellence, firmly establishing the hospital as a regional leader. Sister Helen is widely respected in the corporate community, having served as Chair of the Downtown Partnership and also Chair of “The Journey Home” Baltimore City’s 10-year plan to end homelessness. Her indomitable spirit is living proof that she and her fellow Sisters of Mercy have always worked toward a brighter future…a future filled with hope and optimism that the challenges of poverty will be met with new and creative solutions.

• Spirit of Mercy

Visitors often tell us there is a palpable feeling the moment you walk in the door. A feeling of caring, hope and welcome. A Spirit of Mercy.

Since 1874, the healthcare ministry of the Sisters of Mercy has touched millions of Baltimore families…a true love of community by these women who trace their roots to Ireland.

In witness to this spirit, two Sisters traveled unannounced to the White House in the late 1880’s to ask President Grover Cleveland if he would allow John Philip Sousa and his Marine Band to perform a benefit concert to build a new hospital. Even without an appointment, the President’s secretary arranged for the Sisters to meet the Secretary of the Navy instead. As a result, Sousa came to Baltimore and the Sisters raised the money they needed.

Over a hundred years later, when new physician office facilities and expanded operating room suites were dedicated in 1991, Sousa’s modern day Marine Corps Band returned to Mercy again and led the parade for the opening ceremonies. Proof that the Spirit of Mercy endures.

Inspired by the belief that great achievements come from small miracles, the entire staff of Mercy Medical Center works with unbridled passion on behalf of our patients, their families and our community. It is truly a labor of love, done in the Spirit of Mercy.

Working at Mercy is More than a Job:

We're a Family & a Way of Life

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