Opendoor Careers, Benefits, Review

Our mission is to empower everyone with the freedom to move and we are consistent in our approach to how we achieve this through our nine Operating Principles. This is the foundation of our culture. 

Our nine Operating Principles are

• Start and End With the Customer: We invent, build, and execute to improve the lives of our customers. We put in the hard work when no one is looking to delight customers. 
• Build Openness: We are open, honest, and direct about problems and seek the truth. We assume good intentions and treat feedback as a gift.
• StartUp Mentality: We move fast, operate with urgency, and bias towards action without sacrificing quality.  We are relentlessly resourceful.
• Results Matter: We focus on outputs and outcomes and hold ourselves accountable to hitting ambitious goals. We have a high-quality bar and pay attention to the pixels, words, and results.
• Act From Ownership: When we see a problem, we roll up our sleeves and fix it. We hold ourselves accountable because it’s our home and it’s our responsibility to take care of it. 
• 1% Better Every Day: We value a growth mindset and operate from a place of humility. We are energized by constantly improving.
• One Team, One Dream: Our superpower is a diverse community that combines technology + operational excellence and talent + respect. We work through seams and care for each other professionally and personally. We honor and respect our diverse workforce and actively work to ensure everyone feels represented.
• Celebrate Moments: We work tirelessly for our customers and teammates so we take the time to celebrate moments large and small.
• BPS for Breakfast: We eat BPS for breakfast so we can put more money in the pockets of our customers. We will win by building the lowest-cost platform.

About us 

Our commitment to diversity, equity and belonging is grounded in our mission with our customers and the communities we serve at the center. To build with a mission of empowering everyone, we must have a team that brings diversity of thought, experience, background and skills to their work and Opendoor community. We know the work is never done, and in the spirit of our operating principle “1% Better Every Day”, we continue to iterate on our programs, processes and recruiting efforts to create a place where the freedom to be who you are and the support to help you excel is at the core of every experience you have at Opendoor.

Our employee resource groups are led by teammates who are looking to create a community built on equity and belonging. These groups of identifying team members (and their allies!) work together to create a space for support, advocacy and mentorship within Opendoor and our local communities.

Veterans: Promote a culture of diversity and inclusion at Opendoor by supporting our community of employee veterans and allies via shared experiences, veteran recruitment, career development and engagement.

Pride: To serve as a resource to Opendoor by ensuring that all members of the Opendoor community feel included, and to assist the organization in achieving its diversity and inclusion goals for the LGBTQA community at-large. 

Women of Opendoor: The mission of WOO is to create a culture that empowers women at Opendoor to thrive. 

People of Color: The mission of POC is to provide a brave space for employees to discuss challenges faced at the workplace and in everyday life; to find support, solutions and community with fellow POC and allies; and to share and celebrate cultural advancements within each person’s race and ethnicity.

About our team 

Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. Our engineering team is helping to redefine a $1.9 trillion dollar industry that hasn’t upgraded its technology in decades. And in just a few years, we’ve already turned the traditional real estate model on its head by helping over 100,000 customers buy and sell their home with just a few clicks -- and with a 80 NPS at that. But the work is far from over as we continue to grow in new markets. Real estate is broken. Come help us fix it. 

Meet a few of our leaders 

• Rajalakshmi Subramanian, our CTO, came to Opendoor after co-founding Pro.com, a technology platform for home improvement. Prior to that, she was a pioneering member and leader of teams that helped develop Amazon’s online Marketplace and Amazon Web Services (AWS). Raji also led teams in Amazon’s Kindle group and at Yahoo Finance. To learn more about how we are building a world-class team and our customer-first approach to developing products, check out this Confident Commit Podcast episode featuring Raji. 
• Heather Natour, leads our Seller & B2B engineering team. She sat down with She Can Code to discuss her career path, emerging tech trends and the exciting aspects of prop tech. 

Check out our recent Engineering blog posts

• How Opendoor Processes 500 videos a day (8min read)
• Fast is a feature! How we made our maps 10x faster (5min read) 
• Announcing pggen: A Golang ORM Alternative (11min read)

Interested in joining our team? Check out our career site.

Sr. Software Engineer (Backend) "Opendoor relies on quality real-estate data to make crucial business decisions, provide useful information to customers and analyze market trends. As backend engineers, we work on designing and building scalable services, integrating with external data sources and working with product managers to develop new useful features.” - Divya Anupindi, Sr. Software Engineer

Sr. Cloud Infrastructure Engineer "On the Cloud Infrastructure team we ​​oversee and improve our CI and CD systems, own and operate our Kubernetes clusters as well as optimize our AWS usage” - Isaac Parker, Software Engineer, Infrastructure

Want to learn more?

• Check out our two technology blogs to learn more about our team, products and leaders: (1) Engineering and (2) Product
• Hear from an amazing panel of leaders from engineering, L&D & data science who talk about about leadership, professional development and examples of real problems we are solving
• Watch these short videos to hear directly from our amazing engineers about their experience and learn more about how our team operates
• Stay up to date on market expansions, new products and company announcements on our LinkedIn page
• Growing & building! Read about our recent 100k customer transactions milestone -- 1 million here we come!

About our team 

Our Sales and Support roles combine elements of customer service, relationship management, negotiation, consulting and operations. Our Customer Experience Partners are the main point of contact for our customers to support them through the entire home selling process while our Agent Experience Partners serve as the main point of contact for our partner agents as well as act as an agent of Opendoor.  Whether you are working directly with customers as they make one of the biggest financial decisions of their lives or connecting with other agents to ensure the process is simple, certain and fast, this team is critical to the success and growth of our business. 

Meet a few of our leaders 

• Megan Meyer Toolson, Chief Customer Officer, is responsible for our go-to-market efforts including marketing, sales and support, in-market operations, and market expansion. Since 2015, Megan has served in multiple operational and leadership roles at Opendoor. To read more about Megan, check out our blog.
• Shannon Hodges, Vice President of Sales and Support, leads Opendoor's acquisitions and resale growth focused on ensuring buyers and sellers select the moving solution that best meets their needs. He brings to Opendoor deep customer-facing organizational experience and a demonstrated ability to deliver. To learn more about Shannon, check out our blog.  

Interested in joining our team? Check out our career site.

Agent Experience Partner “I love my role, I get to assist buyers through their agents in purchasing a new home. I love all of the relationships I have formed with the agents and the happiness we bring to their clients. I also love my internal team of AEP's, we truly are family!” - Lisa McGill, Agent Experience Partner

Customer Experience Partner “The CEP team's primary responsibility is to bring in new contracts for the company i.e. acquire homes from direct sellers.  Then once they are under contract to sell their home to Opendoor we remain their point of contact through closing and move out. The process begins with conducting a virtual assessment of their home, finalizing the offer, and then sharing that offer with the seller and pitching the benefits that selling to Opendoor brings, in addition to the competitive offer.” - Andrew Price, Consumer Experience Partner

Want to learn more?

• Stay up to date on market expansions, new products and company announcements on our LinkedIn page 
• Check out this employee spotlight blog post and hear from our team member Brad Jenkins who talks about his role, interaction with customers and excitement for what’s to come
• Read about how we reached our newest milestone of 100k customer transactions!
• Meet the Petitto family, our 100k customer transaction!
• Check out our blog to read about employee experiences and company updates
• We are expanding! Learn more about our market launches.

One team, one dream. Our superpower is our people -- and taking care of one another both personally and professionally is how we are able to focus on our mission of empowering everyone with the freedom to move. 

Healthcare Options

For most medical plans, our employees’ monthly premiums are taken care of by Opendoor for full time employees working at least 30hrs per week. We also offer competitive healthcare, dental & vision plans for your spouse and dependents.

• Cigna PPO & HSA Medical Plans
• Kaiser Permanente HMO 
• Delta Dental Base PPO & Buy-up PPO
• VSP Vision 

Healthcare isn't the only care we offer our team members. Empowering you today means providing resources that will allow you to secure your future--both personally and professionally.

100% company sponsored

• Life Insurance
• Short & Long-Term Disability

Financial Planning

• Pre-tax or Roth 401k options
• Competitive equity package

Rest & Recharge

Vacation | Take time when you need it - we offer flexible time off or PTO depending on your role. 

Holidays | In addition to vacation, we observe 10 paid holidays per year 

Self Care & Mental Health

Get the help you need at no extra cost  

• Ginger | Access to coaches & mental health professionals 24/7
• Talkspace |Telemedicine visits with therapists
• Cigna EAP | Access to information and professional support 

Perks & Discounts

• Opendoor | Receive (the lesser of) a 2% or $5K discount on buying and/or selling a home with Opendoor
• Verizon | Up to 12% discount on personal lines
• DoorDash | Free DashPass membership
• One Medical | Free membership for on-demand primary health care 
• PerkSpot | Discounts with hundreds of retailers & merchants 
• GE | Special discount pricing on appliances 
• Sherwin Williams | Up to 33% discount on paint & supplies

Family Planning

We are building for the future and are here to support you in building yours. 

• Parental leave | 12 weeks leave at 100% of your salary for new birth, adoption & foster children 
• Carrot | Fertility Services 
• Cleo | Guidance & support for new & experienced parents