Reputation background photo
Reputation profile photo

Reputation

We exist to forge relationships between companies and communities.

Website Globe icon www.reputation.com

Photo of the Rise UserPhoto of the Rise UserPhoto of the Rise UserPhoto of the Rise UserPhoto of the Rise User
26 fans
Reputation Glassdoor Company Review
4.5 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Reputation DE&I Review
4.1 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of Reputation
Reputation CEO photo
Joe Fuca
Approve of CEO
Reputation Employee Reviews
Featured review

Great company & amazing work culture

5/5/2023 - Sales Development Representative (SDR) at Scottsdale, AZ
Recommends
Positive outlook
Approves of CEO

Pros

My favorite part about working here is the people. This company has such an amazing culture and are so supportive in helping you to be successful. They are very big on collaboration within teams and across departments. I look forward to coming in and seeing everyone in office and enjoy the hybrid schedule. I've learned so much from the leaders at this organization and appreciate the growth opportunities within the company.

Cons

Very if, if any come to mind.

At Reputation we prioritize Diversity, Equity, Inclusion & Belonging (DEIB)!

It Starts at the Top: "At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." JOE FUCA, CEO, REPUTATION 

We believe in:

  • Diversity: Reputation facilitates a culture where people bring their diverse backgrounds, life experiences and identifications together to achieve our company objectives and contribute their unique perspectives for the betterment of our company, our customers and our people.  
  • Equity: Reputation believes in treating every employee fairly. We are committed to ensuring that all employees have fair and equal access and opportunity for advancement. 
  • Inclusion: Reputation believes in creating an environment where employees feel comfortable bringing their whole self to work. We believe feedback fuels progress and we ensure that all voices are able to contribute, provide feedback, and make a difference. 
  • Belonging: Our culture is one that values collaboration, teamwork, and engagement to ensure that all of our employees across the world know that as part of the Reputation Nation, they are part of something bigger than themselves. We recognize that a culture of belonging cannot exist without a strong foundation of diversity, equity, and inclusion in place.

Diversity Programs & Initiatives: We understand that we have a role to play in improving representation at our company and in the community. See below for a few examples of how we do this.  

Active ERGs at Reputation:

  • RepUnity - A cross-cultural group championing inclusion and allyship where employees of different backgrounds can come together to build relationships, share ideas, recognize each other's accomplishments, and promote positivity throughout the organization.
  • Women in Technology – The Women in Technology (WIT)’s mission is to celebrate and empower all women* to achieve more in their work and personal lives by encouraging, enabling, and facilitating their active involvement in Reputation’s business processes, career development, learning, and community life. We strive to promote social inclusion and harness women's power in the technology sector globally.
  • Veterans – Where our proud community of employee veterans and employees who are interested or involved with the military community, can come together to support and encourage each other through shared experiences. 
  • Working Parents – Support working parents from all backgrounds (biological, adoptive, guardians, single, married, heterosexual, homosexual, with one/multiple children, expecting a child, etc.) and create a spot where they can come for advice, kindness, and solidarity. 

Community Involvement: 

  • RepCares - RepCares aims to focus and empower employees to get involved in giveback opportunities that have a positive impact on our employees, company, and communities. It is an employee led organization where employees lead initiatives from all over the world. Employees bring forward give back opportunities with organizations that make an impact in their communities and Reputation supports them with company time and resources.

Diversity Recruitment:

  • Circa Diversity Outreach - Reputation strives to be recognized as a Diversity Employer of Choice!  Our Talent team is committed to building a robust Diversity Recruiting Strategy. We have partnered with Circa Diversity Outreach to ensure we are attracting top diverse talent. Through this partnership, our open roles are shared with a network of niche sites including Black Americans, Latinx, Asians, Native Americans, Women, Veterans, People with Disabilities, and Members of the LGBTQIA Community. Additionally, we can tap into a network of 16,000 local community organizations and diverse professional groups.
Our Story:

Reputation is the only software that manages consumer feedback from acquisition to loyalty. 

We're the first. The first to understand the power of feedback. The collective sum of all our interactios. Not just as data - but as the furl to ignite a busijness progress.

Our SaaS-based platform and patented Reputation Score helps marketers, operations and customer experience professionals improve their reputation by managing tens of millions of reviews and interactions across hundreds of thousands of customer touchpoints.

We now live in a feedback economy, where the customer's voice is paramount, and every online review could make or break a business. Reputation is hyper-focused on unlocking the power of customer feedback to improve business reputation and drive growth. We innovate with a purpose and are obsessed with big data - it's at the core of everything we do.

Our focus on people extends beyond our customers to our employees, who are our most valuable asset. We are a gritty and passionate bunch - best defined by the belief that diversity is a business essential, promises matter, and philanthropy is the foundation for a built to last organization. We cultivate a culture where being a straight shooter is celebrated, and personal hustle is vital to our collective success. There is no prize for second place!

Reputation has over 250 integration partners and has forged strategic alliances with marquee-name brands, including Google, Facebook, JD Power, Amazon.com, and Web.com. Altogether, these partnerships amplify Reputation's credibility in the industry and provide new opportunities for innovation.

"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." Warren Buffett

Reputation Life:

Like You—We Live to Beat Our Best.

We’re insatiable in our desire to lead the market. At Reputation, we work together as a team to bring our values to our work each day:

Collaboration: The belief that we work best together.

Integrity: The understanding that honesty and respect is woven through our collective interactions. 

Optimism: The notion that technology can help connect businesses, individuals and communities. 

Accountability: The knowledge that we must hold ourselves—and our work—to the highest standard. 

Courage: The strength to stay the course, even when it’s difficult.

Reputation Offices:

Locations:

Our Reputation.com Employees sit in 6 international offices around the world! Check out our locations below. 

Scottsdale, Arizona

1355 N. Scottsdale Rd. Suite 450 Scottsdale, AZ 85257

Chicago, Illinois

222 N La Salle St Suite 625, Chicago, IL 60601

San Ramon, California

6111 Bollinger Canyon Road, Suite 500
San Ramon, CA 94583

Liverpool, England, United Kingdom

Liverpool Innovation Park Edge Lane Liverpool L7 9NJ

Hyderabad, India

Manjeera Trinity Corporate,
Plot Not S2A, Unit No 203, Survey
No:1050, 2nd Floor, KPHB Phase 3,
Hyderabad – 500072 | Telangana India

Mannheim, Germany

Kaiserring 10-16 68161 Mannheim

 

Reputation Cares:

What is Reputation Cares?

Is an employee-led group focused on driving charitable and volunteer based initiatives. 

What is Reputation Cares Mission?

Our purpose is to create an internal organization that will empower employees to get involved in giveback opportunities that have a positive impact on our employees, company, and communities.

Recent Events / Initiatives:

  • Donations to American Red Cross (Hurricane Ian)
  • Local Backpack Drives (Scottsale, Arizona)
  • Cradles to Crayons (Chicago, Illinois)
  • Rise Foster Parent Closet (Scottsale, Arizona)
  • Upcoming Events....Food Drives, Suicide Prevention Walk, Pet Rescue & More!
Reputation Awards & Accolades

#1 in 31 G2 Reports, G2, 2023 #1 Online Reputation Management Awards, G2, 2023 #1 in Experience Management, G2, 2023 High Performer - Summer, G2, 2022 2021 Sterling Award for Big Business by the Scottsdale Area Chamber of Commerce!, Scottsdale Area Chamber of Commerce, 2021