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The Herb Chambers Companies

Our mission is to provide the highest quality service in the sale and repair of their motor vehicles. We operate professionally managed dealerships committed to being the leader in the market areas. We provide our employees with the opportunity to...

Website Globe icon www.herbchambers.com

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Herb Chambers
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The Herb Chambers Companies Employee Reviews
Featured review

Process = SUCCESS

2/3/2023 - BDC Manager at Boston, MA
Recommends
Positive outlook
Approves of CEO

Pros

Its very simple they train better than most. First there is the Business Development Manager who is your day in and day out coach. Secondly there is on demand Herb Chambers University that you take when hired then again as needed. They have mastered objection responses that actually work. Third there is a 5 day live class with 2 trainers that have actually been successful BDC agents and managers so they really help because they have had to feed their families by answering phones and Internet leads in car dealerships. No fluff, just facts! Lastly the corporate trainers provide ongoing support by visiting each Herb Chambers dealerships whenever you ask :-) Soo much better than the typical non Herb Chambers BDC where they say "There is the phone ... Good Luck....." Not here. Also, usually only a 40 hour work week.

Cons

Open nights, weekends and some Holidays but that's retail so I get it.
Build a Career

At The Herb Chambers Companies, we strive to be the best in the industry and push its boundaries again and again. Company culture sets the tone for our business, and our culture is a major theme in our success story. We aim to foster a desire among our employees to stay with our company by empowering them to succeed in an incredibly rewarding environment.

Our President Herb Chambers’ approachability makes everyone feel part of the team. His energy inspires us to push ourselves to do and be better. Together we nurture a workplace where people know each other by name and where results are highly rewarded.

Check out our Career Site for more info! 

Training Programs

At the Herb Chambers Companies, we realize that continuous training will offer our employees a greater understanding of their role, build confidence, and enhance their professional skills. We believe that through our nationally-recognized training opportunities, we can maximize the potential of all employees.

From entry-level positions to senior management roles, we provide our team members the best tools and training programs, whether with our in-house full-time trainers or online. At the Herb Chambers Companies, we believe that investing in our people brings the highest value to our company.

Career in Sales

What They Do:
The Sales team is the cornerstone of our success. They don’t sell cars, they help people buy them. And this makes all the difference. Providing an outstanding service, our sales consultants pride themselves on an inventory of automobiles known for their quality, reliability and beauty.

How They Do It:
Sales representatives are great ambassadors of our positive, can-do attitude. Trustworthy and knowledgeable, they build strong relationships that last for years with our customers, thanks to their amazing communication skills. The unrivaled recognition they get at The Herb Chambers Companies keeps them highly motivated. Are you looking for a meaningful and rewarding career?

Service & Parts

What They Do:
The Herb Chambers Companies service centers gather advisors, technicians, dispatchers and cashiers. These talented individuals understand the needs of our customers, ensuring our workflow is efficient, fixing vehicles, managing inventories, ordering parts, and so much more.

How They Do It:
Our team members enjoy state-of-the-art facilities and are trained to perform at their best — through ongoing education on the latest automotive technologies. They are experienced and reliable, making our customer service a seamless experience. Want to help us keep our customers happy and safe on the road?

Office & Accounting

What They Do:
Our Deal bookers and Payroll Specialists perform the general accounting of the dealerships. Our Registry Clerks are in charge of processing paperwork for vehicle sales, registering the vehicle with our in-house Department of Motor Vehicles and printing plates. Controllers oversee all dealer financials and make sure everything is in order before approving checks and balances. In some locations, an Office Manager is also there to support the Controller in ensuring that operations are running smoothly.

How They Do It:
Herb Chambers Company employees enjoy working in a fast-paced environment, with confidentiality as a top priority. Real team players, they know how to share their knowledge with others. Their ease with numbers and their keen eye for details give The Herb Chambers Companies a unique edge that we’re very proud of. Are you looking for your next corporate role?

The Herb Chambers Companies Awards & Accolades

Top Places to Work, The Boston Globe, 2017 Top Places to Work, The Boston Globe, 2016 Top Places to Work, The Boston Globe, 2015 Best Places to Work, Boston Globe, 2014 Top Places to Work, The Boston Globe, 2013