Citizens Careers, Benefits, Review

Why people love working at Citizens

Diversity, equity and inclusion are at the heart of our culture and credo. We champion the growth and empowerment of colleagues from all backgrounds, abilities and life experiences because we recognize they are leaders, innovators, movers and shakers.

We encourage professional and personal development through our six Business Resource Groups and diversity speaker series. We offer many valuable benefits including flexible scheduling, tuition reimbursement, adoption reimbursement, and fully-paid maternity leave for birth mothers, and so much more.

Join our team, and let’s thrive together.

You're made ready for a career with us.

Everything you’ve done to get to where you are today will help you grow your career. When you work here, you’ll experience new things, create new opportunities, think beyond your role and make an impact. You’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally.

We want you to love coming to work, and we know that everyone looks for something different in a career. With us, you can start in the branch or in technology and grow your career in any direction your talents and interests take you. We’re supportive of colleagues looking to move up, down, or sideways and provide everything you need when you’re ready to make a move. Last year over 2,100 colleagues were promoted or took on new roles, more than 1,600 leaders completed management and/or leadership training, and our colleagues spent over 300,000 hours on career development training.

We value exceeding customer expectations, doing the right thing, thinking long term and working together. It’s how we deliver our mission to help our customers, colleagues and communities reach their potential. Our goal is to be a top-performing organization known for its customer-centric culture, attitude of continuous improvement and excellent capabilities.

Learn more about our credo to perform our best every day, get to know our company a little better, take a peek at our comprehensive benefits, and check out our hiring process.

If you think we’d be a good fit for each other, explore an open role with us and apply today!

Ready to shape your future.

What it means to have a career has been redefined. It’s not always about working your way up a ladder. It’s about moving around, getting new experiences, learning new skills and finding your next passion. That’s why we offer a wide variety of resources to help you determine what that next move is — whether it’s up, down or sideways.

We want our colleagues to love coming to work, but we know that everyone looks for something different in a career. With an array of roles spanning technology, retail branches, customer service centers, commercial banking and corporate operations, there’s a career here for everyone.

Learn about the variety of career paths we offer and see if one is right for you.

You're made ready to love what you do.

Working at Citizens means being valued for who you are — both professionally and personally. It also means receiving the support to achieve what’s important to you as you progress through your own individual career journey.

Life at Citizens is an opportunity to make an impact that enhances the success of our company, customers, and communities. When you join us, you’ll enjoy innovation and teamwork, resources to pursue your own unique professional path, a legacy of meaningful community involvement, and comprehensive benefits that support your whole self.

Diversity, Equity and Inclusion: Valued, respected and heard

At Citizens, we know that Diversity, Equity & Inclusion (DE&I) are an essential element of everyone’s success. Whether internally with our colleagues, or externally with our customers and communities, it all serves the same mission — to make everyone feel valued, respected and heard. Through our community initiatives, Business Resource Groups and colleague programs, we demonstrate every day how we don’t just talk about DE&I, we wear it on our (rolled-up) sleeves.

Read about Citizens commitment to DE&I.

Our Impact

We understand that a good bank is at the heart of a community, and that investing in our communities enriches us all. That's why we partner with local non-profit organizations to build vital connections to help communities prosper.

Our programs assist those in need so they may receive food and clothing, find affordable housing, develop their skills for better jobs, and expand their financial literacy.

We support our colleagues who dedicate their time to charitable causes that are meaningful to them. Last year, our colleagues provided more than 212,005 hours of volunteer service across our communities. To encourage personal giving, we double the charitable contributions of our colleagues to eligible nonprofits.