University Federal Credit Union Careers, Benefits, Review

A Member-Owned, Not-for-Profit Cooperative

At UFCU, we are passionate about changing lives and strengthening communities. We offer a variety of products, services, and education programs to empower Members in achieving financial health. We credit our beliefs in fair and honest products and outstanding Member service in making us Austin’s largest locally owned financial institution, also serving Galveston County.

Why Choose a Credit Union?
The credit union motto is “Not for profit, not for charity, but for service,” and you’ll find it reflected every day at UFCU. Credit unions are unique in the financial world because we share the following special qualities:

* Owned and directed by their Members, not corporate stakeholders
* Regulated by federal and state law
* Backed by National Credit Union Administration (NCUA) fund insurance
* Led by Member-elected, volunteer boards of directors

A credit union is more than just a financial institution — it’s a partnership designed to offer you a safe place to save and borrow at reasonable rates. You have an equal vote in electing our leaders, and you benefit equally from the success of our business.

Credit unions have more than 100 years of history in the US, and in 2019 more than 5,300 federally insured credit unions nationwide served more than 117.3 million Members.

Our Vision

- A financially healthy community.

Our Mission

- To advance opportunities for quality education, employment, and housing.

A Change for the Better

As a credit union with strengths in furthering education, advancing careers, and making housing more affordable, we believe we have the ability to make a financially healthy community a reality. That means every person has the tools and guidance they need to achieve their financial goals and dreams, along with the opportunity to earn a degree, build a promising career, or afford a home of their own. When more of us do well, we all do better.

Our Values

* Member Ownership

- Because every Member is a Member-owner of our credit union, we take a Member-first approach to everything we do. We operate daily knowing that we represent their interests in every decision we make.

* Caring Service

- We listen to our Members and strive to understand where they're coming from so we can offer the right solutions at every stage in their journey, wherever they are today, and more importantly, for wherever they're headed tomorrow.

* Proven Integrity

- We value our Members and are honored they put their trust in us. We’re committed to demonstrating proven integrity to our Members and the community by doing the right thing, every time.

Love Where You Work

At UFCU, we’re always looking for talented people. Every UFCU employee and intern helps to deliver fair and honest financial products and outstanding service. Our market-leading compensation and benefits package recognizes our employees’ value and the work that they do. If you’re looking for a career with a socially conscious, service-oriented, people-first organization, explore the opportunities to join our team. You, too can make a difference in our community.

Our People-First Culture

At UFCU, we’re proud to put people first, and we value our employees and interns as much as our Members. We build long-term relationships within every team and offer an environment where people care about each other, like family. If you’re looking for a career with colleagues who thrive on innovation, collaboration, and teamwork, UFCU is the place for you.

Community Is Key

Because we’re an organization committed to our community, we’re proud to support our employees in their efforts to be of service. We encourage our employees to volunteer up to 32 hours per year during the work day, and get paid for it. Our DO GOOD program is all about bringing employees together with a purpose to make an impact, and we have a great time while we're at it. Employees can choose to volunteer for group or solo activities when it works best with their team's schedules. And, for our employees who prefer to give with their checkbooks, we’ll match their charitable contribution to any 501(c)(3) organization. When our community is strong, we are strong.

Ready to get started? Here’s what you can expect during the hiring process:

- Submit your application. As part of the process, we’ll ask you to submit your resume and a cover letter too, so get those polished and ready.

- The hiring manager will review your resume and determine whether we should explore our relationship further.

- Changing careers? Consider a functional or hybrid resume to help us see how you are a good fit for the position.

- A great fit means one of our Talent Acquisition associates will reach out with the details of your offer. Best of luck!

Employee Wellness Comes First

At UFCU, we aim for happy, healthy, and engaged employees. We check in with each other to ensure that our environment helps everyone thrive. We continuously evaluate our total compensation package to stay competitive and ensure that you, your partner, and your family have what you need to be well. Our employees and interns are our champions, and they have access to these great benefits:

Competitive Compensation

- Total compensation varies by position but most often includes base pay plus incentives, employee referral bonuses, eligibility for annual pay increases, and regular pay evaluations to remain competitive as compared to the market.

Paid Time Off

- Generous time off, including vacation and sick time, 11 federal holidays, a floating holiday, paid volunteer time off, paid parental leave, a leave donation program for colleagues in need, and a sabbatical after 15 years of service.

Community Support

- Part of our mission is giving back to the communities we serve. Our DO GOOD program gives every employee 32 hours of paid time off to volunteer for organizations that are meaningful to them. We also have a charitable matching program for donations to qualifying non-profit organizations.

Group Health Insurance

- Comprehensive, competitive medical, dental, vision and prescription coverage for you, your children, and your spouse or domestic partner. Our health savings account matching program is in the top 20% of employers in the country! We also have flexible spending accounts, opportunities to save on your monthly medical premiums, and telehealth benefits.

Along with group insurance, you’ll find comprehensive wellness at UFCU with an Employee Assistance Program, onsite gym, personal training, fitness reimbursement, ergonomics support, and many other mental health and emotional wellness resources.

For more information on our group health plan see our coverage information. This information allows you to compare our negotiated health plan pricing and historical net plans, among other data.

Continuing Education

- UFCU recognizes education as a key to your overall wellness. We provide ongoing role-based training, learning and development opportunities, reimbursement for education, a student loan repayment program, and assistance with your professional certification and licenses. If you’re looking to learn, we’re here to help.

Remote Working

- Our flexible workplace program allows many positions to work at least 50% of their time remotely.

Free Complimentary Benefits

- UFCU employees and interns can take advantage of free checking and savings accounts, free life insurance, free employee discounts on a variety of products and services, and free short- and long-term disability.

Financial Support

- Generous 401(k) matching, student loan repayment, licensed financial advisors and trust services, financial planning reimbursement, and ongoing financial health education with PlanUTM. Employees also get special rate discounts on selected loans and various corporate discounts, including pet insurance, with partner organizations.