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UScellular Careers, Benefits, Review

We connect people to the people and places that matter most to them. This is our vision. The goal that drives continual improvement, and helps us achieve our mission to deliver on an exceptional customer experience and superior results. And our as...

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CEO of UScellular
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Laurent C. Therivel
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UScellular Employee Reviews
Featured review

Strong Culture, Good Pay

3/22/2023 - Sr Manager, Marketing at Chicago, IL
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Pros

Genuine people and culture, fair pay and benefits

Cons

No major cons come to mind

UScellular is committed to demonstrating equity and fairness through inclusion of diverse associates, customers, and suppliers. Everyday, we bring our diverse backgrounds, cultures, and experiences together for one common purpose: to connect our customers to the people and places that matter most to them. We strive to create an inclusive culture where our differences (included but not limited to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or pregnancy) are invited in, embraced, and celebrated. 

Our potential as an organization depends on the combined passion and efforts of everyone that works at UScellular.  We know that winning requires the efforts of our whole team of associateswho bring their full authentic selves to work. Our Associate Resource Groups (ARGs) are volunteer, associate-drive, and company supported groups, drawn together by common characteristics, commitment, and purpose to being a resource to associates within the organization and in the communities we serve. Our ARGs create diverse and inclusive experiences that:

  • Align with our vision and values
  • Increase associate engagement and enpowerment
  • Support professional development
  • Pridefully promote UScellular as a best-in-class employer and the preferred wireless carrier of choice 
Overview

About Us

Who knows your town better than you do? At UScellular, we believe in being straightforward and honest. We are real people from real places, bringing wireless connectivity closer every day on a state-of-the-art nationwide network built from your town up. Connecting customers to what matters most to them doesn't feel like a job; it's a calling. And we do it because it's the right thing to do. Embrace possibility with UScellular.

Community Involvement

Building Better Communities—it’s not only what we do, it’s who we are. When local communities thrive, so do our associates, customers, and neighbors. We invest in the neighborhoods where we do business and we show how much we care by donating countless hours of our time, talent, and energy to local organizations, groups, and causes that we are passionate about. 

Benefits & Beyond

UScellular offers a total rewards package that is comprehensive and customizable: Benefits and Beyond. Concerned about your physical health, finances, and future? So are we. And you can see this commitment in all that we provide. UScellular extends all benefits to same- and opposite-sex spouses/domestic partners, as well as eligible children of domestic partners and dependents.

Training & Development

We live in an era of rapid change and complexity. But the team at UScellular takes the time to care about you and your success. We’ve made an exceptional commitment to training and development that means you’ll receive learning and performance tools, foundational programs, onboarding courses and other resources to put you on the path to success. Plus, you’ll get training that’s unique to your individual role. And throughout your UScellular career, you’ll use the Learning Management System (LMS). It includes online courses for professional and personal development and tracks much of your training history.

Quick Facts   Founded: 1983  Headquarters: Chicago, IL  Customers: 5.1 Million  Revenue (20127): $3.89 Billion  Associates: 5,900   Network: Fifth Generation (5G) Fourth Generation (4G) Long Term Evolution (LTE) Network Code Division Multiple Access (CDMA)   Customer Care Centers: Cedar Rapids, IA  Knoxville, TN  Tulsa, OK  Waukesha, WI  
Our Culture

A Culture of Energy, Diversity and Continuous Improvement

UScellular has cultivated a setting where support, inclusivity, empowerment and respect converge to create a whole greater than the sum of its parts, and a philosophy that emphasizes the need to continually advance, improve and succeed. Driven by the power of lasting relationships, groundbreaking technology, and innovation, we are poised to win. We’ll realize our most important goals with vision, commitment and confidence. So can you.

Diversity and Inclusion

Diversity is a core value of our Dynamic Organization.

At UScellular, we each bring our diverse cultures, backgrounds and talents together for a common purpose: To provide the world’s best customer experience. Inclusion is how we D.O. Our potential as a Dynamic Organization depends on the combined passion and efforts of everyone who works here. It demands that we find, keep, and nurture a diverse mix of associates wholly committed to a culture of inclusion.

Diversity-Centered Business Model

Diversity inspires creativity that fully engages the different backgrounds and talents of our associates. We know that inclusively led teams create industry-leading innovation that gives U.S. Cellular a competitive advantage in the work and marketplace.

Associate Resource Groups (ARGs)

We know that winning requires the efforts of our whole team of associates who bring their full authentic selves to work. Our all-inclusive Associate Resource Groups are volunteer, company-supported and associate-driven groups, drawn together by common characteristics, purpose and a commitment to being a resource for our associates and the organization.

  • Asian-American Network (AAN)
  • CapAble Associate Network (CAN)
  • Latino Affinity Network (LAN)
  • Next-Generation Empowerment Network (NGEN)
  • Network of Black Associates (NBA)
  • USC Pride (Pride)
  • Veteran Associates Leading Organizational Results (VALOR)
  • Women In Action (WIA)
Corporate HQ

Chicago: We Call This Home

Working for an industry leader is a huge win. Doing it in a city you love is even better. Enjoy both career advantages, at U.S. Cellular®.

Our work reflects the passion and power of Chicago, where our headquarters are located. Here, you’ll have the freedom and tools to create highly innovative products for an industry that’s growing fast. Join us, and build a brand that continues to succeed.

Corporate Career Opportunities

Are you skilled in accounting and finance, engineering, information technology, marketing, operations, sales, human resources, or administrative services? UScellular offers careers that count. You’ll be able to express your ideas. Master new skills. And make a real impact.

Sales

Creating winning connections. That’s the essence of sales. And something we live for at UScellular. Because we take pride in offering a world-class customer experience. So, we provide extensive training and development resources to empower each associate’s success. Bring us your A-game, energy, and motivation—and be excited about your future.

  • Earnings that combine hourly pay and commission(s)
  • Benefits available day one, including medical, dental, 401K and more
  • Ongoing training on the newest tech innovations
  • Career potential for advancement
UScellular Awards & Accolades

Top Workplaces, Chicago Tribune, 2021 Top Workplaces, Knoxville News Sentinel, 2021 Top Workplaces, The Des Moines Register, 2021 Vault Top 100 Internships, Firsthand, 2021 Best Companies for Multicultural Women, Seramount, 2021