(US) Solutions Analyst

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform.

With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey.

For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

Location: This position is offered remote, from anywhere in the contiguous United States

Our fast-growing company is looking for a solution oriented, highly motivated, enthusiastic, and open-minded TAM Customer Support Specialist. Reporting to a Manager, TAM Customer Support, the ideal candidate has strong analytical and communication skills, and enjoys solving complex issues. This position provides customer support to premiere PointClickCare clients who purchase the Technical Account Management service. We are offering a challenging, technical position that will allow you to further develop your skills and grow professionally, while working in a fun, stimulating and supportive environment.

$47,000 - $56,000 a year

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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