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Junior Accountant

About 1Password:

We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.


We are looking for a detail-oriented and proactive Junior Accountant to join our Accounts Receivable team. You will be utilizing your excellent customer service and analytical skills to improve the efficiency and effectiveness of our AR collections. This role is perfect for someone who is passionate about maintaining strong relationships with customers and the sales teams while helping to achieve the AR team goals. Your primary responsibility will be collections, but you will also play a key role in supporting AR processes and assisting other finance teams as needed.


This is a remote opportunity within Canada.


What we're looking for:
  • Minimum of 1 year accounting experience
  • Experience in AR collections preferred 
  • Excellent communication and interpersonal skills are a must since the role requires constant communication with customers and internal stakeholders
  • Strong organizational and time management skills
  • Ability to demonstrate teamwork skills in a growing team.
  • Strong attention to detail and proficient analytical skills
  • A knack for learning things on your own and quickly adapting to new environments


What you can expect:
  • Assist in managing the collections process by following up on customer payments and coordinating with the sales team for necessary information
  • Respond to customer emails regarding billing and collection matters
  • Help identify and facilitate the resolution of customer disputes on a timely basis, working with sales, customer success and other internal stakeholders when necessary
  • Assist in managing the AR inbox and distribute emails efficiently among team members
  • Collaborate with other departments, such as sales and customer success teams, to resolve customer issues and improve billing and collections processes
  • Help with the recording and reconciliation of customer payments
  • Assist in projects related to the automation and process improvements of the AR team
  • Provide support to other finance teams as needed


Canada-based roles only: The Annual base salary for this role is between $59,000 CAD and $79,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.


At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.


We believe in the power of remote work, but we also recognize that in-person connection is sometimes important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. Frequency will depend on role and responsibilities, and may include, but is not limited to, annual department-wide offsites, team meetings, and customer/industry events. These events will typically be held in varying locations across Canada and the US.



What we offer:


We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:


Health and wellbeing

> 👶 Maternity and parental leave top-up programs

> 👟 Wellness spending allowance

> 🏝 Generous PTO policy 

> 💖 Company-wide wellness days off scheduled throughout the year 

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage


 Growth and future 

> 📈 Company equity for all full-time employees

> 💸 Retirement matching program

> 💡 Training budget, 1Password University access, and learning sessions 

> 🔑 Free 1Password account (and friends and family discount!) 


Flexibility and community

> 🤝 Paid volunteer days 

> 🌎 Employee-led DEIB programs and ERGs and ECGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly


You belong here.


1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.


Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.


Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.


Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.


1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit information. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing nextbit@agilebits.com with subject "AI accommodation request". For additional information see our Candidate Privacy Notice.

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CEO of 1Password
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Average salary estimate

$69000 / YEARLY (est.)
min
max
$59000K
$79000K

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What You Should Know About Junior Accountant, 1Password

Join 1Password, a leading security solutions provider, as a Junior Accountant and help us maintain our culture of simplicity and honesty while keeping the financial wheels turning smoothly! In this remote role based in Canada, you will play a critical part of our Accounts Receivable team, ensuring timely collections while fostering strong relationships with our customers and sales teams. If you have at least a year of accounting experience and enjoy being detail-oriented, this could be the perfect fit for you. Your day-to-day will include managing the collections process, following up on customer payments, and assisting with billing inquiries that come your way. Collaboration is key, so you'll work closely with various departments to resolve any customer disputes, ensuring a seamless experience for our clients. We’re looking for someone with excellent communication skills who thrives in a team environment and can adapt quickly to changes. Plus, enjoy a competitive salary between $59,000 and $79,000 CAD, along with comprehensive health benefits and generous paid time off. If you're passionate about numbers and customer service, and want to help us create a safer, simpler digital future for everyone, then apply today and unlock a fantastic opportunity with 1Password!

Frequently Asked Questions (FAQs) for Junior Accountant Role at 1Password
What responsibilities does a Junior Accountant at 1Password have?

As a Junior Accountant at 1Password, your primary responsibilities include managing the collections process, following up on customer payments, and collaborating with the sales team to gather necessary information. You'll also respond to customer inquiries regarding billing, address any disputes, assist in managing the AR inbox, and help improve our billing processes through collaboration with other departments. This role is integral to ensuring that our accounts receivable operations run efficiently.

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What qualifications are required for the Junior Accountant position at 1Password?

To qualify for the Junior Accountant position at 1Password, you should have a minimum of one year of accounting experience, preferably in accounts receivable collections. Strong analytical skills, attention to detail, and excellent communication abilities are essential, given that you'll be frequently interacting with both customers and internal stakeholders. A self-starter attitude and the ability to adapt quickly in a remote working environment are also key traits we’re looking for.

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What can I expect from the work environment as a Junior Accountant at 1Password?

At 1Password, the work environment is fully remote, allowing for flexibility while still maintaining a focus on in-person connection when needed. Employees frequently engage in virtual team meetings, and occasional travel may be required for departmental offsites or industry events. Our company values cultivating a supportive culture, prioritizing wellness, and ensuring that every team member has the resources needed to excel in their roles.

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How does 1Password support the growth of its Junior Accountants?

1Password is committed to investing in the growth and development of its employees through various initiatives. As a Junior Accountant, you will have access to a training budget, 1Password University, and ongoing learning sessions to enhance your skills and progress in your career. Additionally, participation in our equity program provides a unique opportunity for long-term growth within the company.

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What benefits does 1Password offer to Junior Accountants?

Junior Accountants at 1Password enjoy a comprehensive benefits package that includes health and dental coverage, a retirement matching program, generous paid time off, and wellness spending allowances. The company also offers maternity and parental leave top-up programs, free 1Password accounts, and peer-to-peer recognition programs, giving you the support to thrive both professionally and personally.

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Common Interview Questions for Junior Accountant
Can you describe your experience with accounts receivable processes?

In your response, detail your previous experiences in managing accounts receivable, including how you handled collections and customer interactions. Highlight any specific software or methods you used to track payments and manage invoices, along with your approach to resolving disputes.

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How do you prioritize tasks in a fast-paced work environment?

Discuss your time management skills and provide examples of how you've prioritized tasks based on urgency or importance. Mention tools or strategies you use to stay organized and meet deadlines, especially in a remote work setting.

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What steps do you take to ensure accuracy in your work?

Explain your process for maintaining accuracy, including any double-checking methods or systems you utilize. You can also share how you handle mistakes and the steps you take to rectify errors while learning from them.

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Describe a time when you resolved a customer dispute successfully.

Share a specific example of a customer dispute you've encountered, detailing the steps you took to understand the issue, communicate effectively with the customer, and reach a resolution. Highlight your ability to empathize and find a solution that satisfied both parties.

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How do you handle difficult conversations, especially regarding payments?

Discuss your communication style and techniques you employ during difficult conversations. Provide an example where you successfully navigated a tough discussion, emphasizing your ability to remain calm and professional while finding a way to support the customer.

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What software programs are you familiar with that can assist in accounting tasks?

List the accounting software you have experience with, such as QuickBooks, FreshBooks, or any ERP systems. Explain how you used these programs to enhance your productivity and the accuracy of your work.

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Can you explain how you would assist in improving processes within the AR team?

Discuss your ideas on process improvements, such as leveraging technology for automation or suggesting new workflows. Mention any past experiences where you've initiated or contributed to process enhancements successfully.

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What motivated you to apply for the Junior Accountant position at 1Password?

Reflect on your motivations for wanting to work at 1Password, focusing on their mission, values, and culture. Connect your personal career aspirations with what the company stands for, and express enthusiasm for being part of their team.

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How do you stay updated on industry changes and accounting practices?

Explain the ways you keep current with accounting trends, whether through reading professional journals, attending webinars, or pursuing certifications. This demonstrates your commitment to continual learning within the accounting field.

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What skills do you believe are essential for a Junior Accountant?

Discuss teamwork, analytical skills, attention to detail, and communication as essential skills for a Junior Accountant. Provide brief examples of how you've applied these skills in your previous roles and why they are important for the role at 1Password.

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1Password is a software technology company that streamlines online navigation by memorizing and auto-filling web forms with passwords, credit card details, and addresses at the click of a button.

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BADGES
Badge Diversity ChampionBadge Flexible CultureBadge Future MakerBadge Innovator
BENEFITS & PERKS
Dental Insurance
Flexible Spending Account (FSA)
Vision Insurance
Paid Holidays
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 7, 2025

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