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Physical Therapist Case Manager, Level 2: Home Health

At 21st Century Home Health Services (21HHS), we are committed to treating every patient with the same empathy, compassion and understanding that we would show our family. With over 400 employees, we are the largest Home Health Agency in San Francisco and the fastest growing in the Bay Area. We provide care to over 3,000 patients in San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Costa, Solano, Napa, Yolo, Placer, El Dorado and Sacramento Counties.


Our Clinicians are not only dedicated to the patients we serve, but to each other. The proof is in our outcomes: Hospital readmission rates for 21st Century HHS are consistently under 10% while the industry average is over 15%.


21HHS has set a new standard for employee satisfaction in the home health industry, achieving industry-leading engagement results. Recognized as a 2024 Top Workplace , 21HHS fosters a supportive and empowering work environment through open communication, professional growth opportunities, and a culture of recognition.


Key accomplishments include:

San Francisco Chronicle's Top Workplaces in the Bay Area: Ranked 3rd among medium-sized companies and 1st among Home Health Agencies.

Nationwide Healthcare Recognition: Ranked 12th among medium-sized healthcare companies and 1st among Home Health Agencies.


Positive reviews from patients and employees on platforms like Yelp, Google, Glassdoor, and Indeed further validate 21HHS's commitment to quality care and workplace excellence. By prioritizing employee engagement and satisfaction, 21HHS attracts top talent and ensures exceptional care for its patients, cementing its status as a leader in the home health industry.


All Opportunities at 21hhs require you to be in the field visiting patients homes. We do not offer work from home/remote opportunities unless noted.


Full Time Physical Therapist Case Manager, Level 2

Anticipated Territory: Sacramento County: Elk Grove and Surrounding cities*


In partnership with other clinicians on the case, you will provide skilled services to evaluate and address the needs of individuals in their homes, so they can live safely and productively in their home environment


Your goals as a Physical Therapist Case Manager, Level 2 are to restore function to prevent or minimize disability following disease or injury and to help the client reach his/her maximum performance/function within the limits of his/her capabilities. You will evaluate and treat patients using medically prescribed physical therapy programs.


You will also supervise 2 Physical Therapy Assistants (PTAs) ensuring they are meeting performance standards.


What you’ll do as a Home Health Physical Therapist Case Manager, Level 2
  • Perform an evaluation in the home and develop a care plan and work with PTA's to follow the care plan.
  • Help patients with mobility, movement, and help in regaining their independence.
  • Create detailed treatment and care plans for each patient.
  • Communicate and coordinate with patients’ physicians to ensure a quality level of care.
  • Evaluate and report patients’ progress to MD


Why you Should Come Work for us as a Physical Therapist Case Manager, Level 2
  • Concierge Service: Assist with documentation and administrative tasks
  • Flexible work schedules: Create your own schedule and hours
  • Targeted territories: zip code based assignments to ensure less time spent driving
  • Autonomy: No clocking in/out
  • Low turnover/High morale
  • Work/life balance
  • Helpful software and communication tools
  • Company issued device choice of Ipad or Laptop
  • Company issued phone number
  • Company provided annual membership to MedBridge for CEU's/Training and patient facing HEP
  • Mileage/Vehicle Reimbursement - $0.655 per mile in between visits
  • Outstanding benefits for you and your family including 401k with matching. Generous PTO, Medical, Dental, Life Insurance, Employee Assistance Program (EAP), Flexible Spending Accounts (FSAs), Pet Insurance and more!
  • Competitive compensation with achievable incentive bonus program
  • Prior to scheduling an in-person interview, all Candidates are required to complete a computer literacy and competency assessment. This is to ensure you are set up for success and can navigate in our environment including electronic charting, shared understanding of company values and use of our web based communication application. The results of the assessment are confidential and will be used as one of multiple data points included in the hiring decision process.



To be a success as a Physical Therapist:
  • Current unrestricted CA Physical Therapist License
  • 1+ year experience supervising PTAs in a HH environment is a plus.
  • Current BLS/CPR Certification
  • Valid CA Driver's License
  • Knowledge of local community resources is required.
  • Knowledge and understanding of individual development and human behavior as it relates to the effects of illness/injury; and of the influence of culture on health care.
  • Knowledge of state and federal homecare regulatory guidelines preferred.
  • Experience home health care is highly preferred
  • Experience with high acuity patients is a plus
  • Experience working with an interdisciplinary team is highly desired
  • Case Management fundamentals is highly desired
  • Self-Directed
  • Empathetic
  • Critical thinker
  • Outstanding interpersonal skills
  • Leadership skills
  • Organized
  • #indeed21hhshp


$135,000 - $150,000 a year
Wage range Physical Therapist, Level 1: 130,000.00- 150,000.00 plus 20K annual bonus, paid quarterly. Starting pay is commensurate with relevant experience above the minimum requirements.  21st Century offers generous bonus incentive plans, comprehensive health benefits and 401k (Up to 4% match).

21st Century is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Average salary estimate

$142500 / YEARLY (est.)
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$135000K
$150000K

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What You Should Know About Physical Therapist Case Manager, Level 2: Home Health, 21st Century Home Health Services Inc.

At 21st Century Home Health Services (21HHS), we're not just about providing care; we’re about delivering exceptional patient experiences. Join us as a Physical Therapist Case Manager, Level 2 in Elk Grove, California, and become part of a team that treats every patient like family. In this crucial role, you will evaluate and treat patients in their homes with the aim of restoring their health and independence. Your responsibilities will include developing personalized care plans, working with Physical Therapy Assistants (PTAs), and ensuring seamless communication with the patient's healthcare team. With a commitment to quality care, 21HHS boasts impressive outcomes, such as hospital readmission rates consistently below 10%. We pride ourselves on being recognized as a 2024 Top Workplace, offering a supportive environment that values professional growth and employee satisfaction. You’ll enjoy the perks of flexible scheduling, low turnover rates, and outstanding benefits that cater not only to you but your family too. By leading and mentoring PTAs, you’ll help shape the future of home health while building meaningful relationships with patients. If you're ready to make a real difference in the lives of our patients and their families, we invite you to explore this exciting opportunity with 21HHS. Let’s work together to redefine home health care, ensuring our patients can live safely and fully in their own homes!

Frequently Asked Questions (FAQs) for Physical Therapist Case Manager, Level 2: Home Health Role at 21st Century Home Health Services Inc.
What are the responsibilities of a Physical Therapist Case Manager at 21st Century Home Health Services?

As a Physical Therapist Case Manager, Level 2 at 21st Century Home Health Services, your primary responsibilities include evaluating and treating patients in their homes, developing individualized care plans, and supervising Physical Therapy Assistants. You will work closely with healthcare professionals and families to ensure comprehensive care is delivered and monitor each patient’s progress.

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What qualifications are needed for the Physical Therapist Case Manager position at 21st Century Home Health Services?

Candidates for the Physical Therapist Case Manager position at 21st Century Home Health Services must possess a current unrestricted California Physical Therapist License and ideally have over a year of experience supervising PTAs in a home health environment. In addition, a BLS/CPR certification and valid California driver's license are required.

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What is the work environment like for Physical Therapist Case Managers at 21st Century Home Health Services?

The work environment for Physical Therapist Case Managers at 21st Century Home Health Services is dynamic and rewarding. You'll spend your time visiting patients in their homes, providing care tailored to their individual needs. The company promotes employee satisfaction through flexible work schedules and a culture of recognition, ensuring you feel valued and supported.

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How does 21st Century Home Health Services support its Physical Therapist Case Managers professionally?

21st Century Home Health Services supports its Physical Therapist Case Managers by fostering a culture of professional development through ongoing training opportunities, including an annual MedBridge membership for continuing education. The team emphasizes open communication and engagement, helping you grow in your role and career.

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What benefits does a Physical Therapist Case Manager receive at 21st Century Home Health Services?

As a Physical Therapist Case Manager at 21st Century Home Health Services, you will enjoy a comprehensive benefits package, including a competitive salary, 401k with matching contributions, paid time off, health insurance options, and a mileage reimbursement program. The company also offers allowance for company-issued devices and tools to streamline your workflow.

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Common Interview Questions for Physical Therapist Case Manager, Level 2: Home Health
What inspired you to become a Physical Therapist Case Manager?

In answering this question, share your personal journey, emphasizing your passion for helping others recover and achieve their maximum potential. Highlight experiences that showcase your dedication to patient care, and relate how these experiences have shaped your approach to therapy.

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How do you evaluate the needs of patients in their homes?

Discuss your assessment methods, emphasizing a holistic approach that considers not only physical abilities but also emotional and environmental factors. Mention how you involve patients and their families in the evaluation process to ensure collaborative care.

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Can you describe your experience supervising Physical Therapy Assistants?

Reflect on your leadership style and experiences. Share specific examples where you mentored PTAs effectively, facilitated their professional development, and ensured high standards of care were upheld while collaborating as a team.

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How do you handle communication with other healthcare professionals involved in a patient's care?

Emphasize the importance of clear and constant communication by sharing specific tools and methods you use, such as electronic health records or regular check-in meetings. Showcase your ability to ensure all parties are aligned regarding treatment plans.

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What strategies do you use to keep your patients motivated during therapy?

Highlight your skills in developing personalized care plans and incorporating motivational techniques and positive reinforcement. Mention the significance of setting small, achievable goals to encourage progress and boost confidence.

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How do you prioritize your tasks when managing multiple patients?

Discuss your organizational skills and planning techniques, such as scheduling software and prioritizing based on patient needs and urgency. Show your ability to maintain an efficient workflow while ensuring quality patient care.

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How do you address challenges or setbacks in a patient's recovery journey?

Talk about your approach to setbacks, stressing the need for flexibility and a positive mindset. Provide examples of how you worked with patients to reassess their goals and adapt therapy plans accordingly.

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How do you stay current with best practices and developments in physical therapy?

Share your commitment to professional development through continuous education, attending workshops, consulting industry publications, and being part of professional organizations. This shows your dedication to providing the best care based on current guidelines.

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What is your understanding of the regulatory requirements in home health care?

Showcase your knowledge of state and federal guidelines related to home health care, emphasizing how these regulations impact your patient care and documentation methods. Discuss how staying compliant is crucial for both patient safety and organizational success.

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Why do you want to work for 21st Century Home Health Services specifically?

Convey your appreciation for the company's values, accolades, and supportive environment. Discuss how their focus on employee engagement and patient care aligns with your personal and professional principles, making it the ideal workplace for you.

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Full-time, on-site
DATE POSTED
December 9, 2024

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