3DB - Local Market Manager (NC, Charlotte)

As a Local Market Manager at 3 Day Blinds, your primary responsibilities include providing support to new Design Consultants (DCs) during their first few weeks, offering constructive feedback, ensuring accurate order processing, and continuously improving sales processes by addressing common errors.

To apply for the Local Market Manager position at 3 Day Blinds, you generally need a high school diploma, while a two-year college degree and retail or in-home sales support experience is preferred. Strong interpersonal skills and some experience in training or development are also desirable.

3 Day Blinds fully supports the professional growth of Local Market Managers by offering structured training, mentorship opportunities, and essential tools like a laptop and smartphone. Continuous learning is emphasized through collaborative development initiatives and hands-on experience.

The working environment for a Local Market Manager at 3 Day Blinds is dynamic and supportive, where you often work in the field alongside new Design Consultants. The culture fosters teamwork, collaboration, and a strong commitment to excellence as part of the Hunter Douglas family.

Local Market Managers at 3 Day Blinds receive a competitive base salary, comprehensive insurance benefits, generous paid time off, and 401(k) matching. Additionally, they enjoy exclusive product discounts and support through developmental training.

When coaching new Design Consultants, I focus on hands-on support and constructive feedback, ensuring that lessons learned from client interactions are actively engaged to reinforce best practices and build confidence.

I prioritize tasks based on urgency and impact, utilizing organizational tools to keep track of responsibilities, allowing me to manage competing priorities effectively and ensuring nothing falls through the cracks.

In my previous role, I facilitated a training workshop that focused on sales techniques, resulting in a significant increase in conversion rates. I encouraged role-playing and real-time feedback, which fostered a deeper understanding among the participants.

In such a scenario, I would initiate a one-on-one conversation to understand the root causes of the struggle. After assessing the situation, I would tailor a coaching plan to address specific areas needing improvement while providing ongoing support.

I leverage a combination of hands-on training, visual aids, and documentation to present company processes. Regular check-ins and reinforcement through practical application also play a crucial role in ensuring understanding.

I maintain a positive team culture by encouraging open communication, recognizing contributions, and promoting collaboration. Team-building activities also foster relationships and cultivate a supportive environment.

I assess the effectiveness of my coaching techniques by tracking performance indicators like sales improvement and soliciting feedback from the Design Consultants. This allows me to adjust my approach based on what works best.

Essential skills for a Local Market Manager include strong communication skills, adaptability, a customer-service-oriented mindset, and the ability to motivate and inspire a team in a fast-paced environment.

I approach feedback as a constructive dialogue, providing specific examples and actionable suggestions. I emphasize the importance of growth and encourage team members to view feedback as an opportunity for improvement.

I’m motivated by the chance to help people enhance their living environments. Working with 3 Day Blinds allows me to combine my passion for design with my commitment to outstanding client experiences, making each day fulfilling.