37-2010 BUILDING CLEANING WORKER I-II

The State of New Hampshire, Department of Health and Human Services, and New Hampshire Hospital has a part-time vacancy for a Building Cleaning Worker I-II.

Summary BCW I: To perform independent cleaning, custodial or janitorial duties associated with the care, cleaning, and maintenance of New Hampshire Hospital; may include assignment to multiple units, areas, or locations.

Summary BCW II: To serve as a team or crew lead, and/or shift point person and to independently provide a full range of cleaning, custodial or janitorial duties associated with the care, cleaning, and maintenance of New Hampshire Hospital; may include assignment to multiple units, areas or locations.

MINIMUM QUALIFICATIONS:

Building Cleaning Worker I

Education: Completion of eighth grade or its equivalent.

Experience: None required. Relevant work experience may be substituted for required formal education.

License/Certification: None required.

SPECIAL REQUIREMENTS:

For promotion from Building Cleaning Workers I, labor grade 8, to Building Cleaning Workers II, labor grade 10, employees:

1. Must have completed at least six months (full-time) or one year (part-time) of employment as a Building Cleaning Workers I

2. Must receive a satisfactory performance evaluation

3. Must be approved for promotion at the discretion of agency management to satisfy organizational/business needs

4. Must receive a recommendation for promotion to Building Cleaning Workers II by the immediate supervisor

Building Cleaning Worker II

Education: High school diploma or high school equivalency credential.

Experience: One year of relevant experience. Additional work experience may be substituted for required formal education.

License/Certification: None required.

RECOMMENDED WORK TRAITS: Knowledge of the methods and practices of cleaning services in a large complex, health facility, or building. Knowledge of principles and processes for providing customer and personal services. Knowledge of quality standards for health, environment and safety. Ability to read and write and to prepare both written and oral reports. Ability to listen to and understand information and ideas presented through spoken words and sentences. Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Ability to see details at close range (within a few feet of the observer). Ability to establish and maintain effective working relationships. Ability to tell when something is wrong or is likely to go wrong. Must be willing to maintain appearance appropriate to assigned duties and responsibilities as determined by the agency.

Responsibilities Building Cleaning Worker I:

• Performs light to heavy physical custodial activities that require considerable use of arms and legs and whole-body movement, such as climbing, lifting, balancing, walking, stooping, or handling equipment and materials to perform cleaning duties, such as dusting, vacuuming, stripping/buffing/waxing floors, shampooing rugs, washing walls, and glass, and disinfecting.

• Performs routine building and facilities maintenance duties such as changing lightbulbs, adjusting or replacing fixtures, and resetting machinery or environmental systems.

• Removes snow, debris, or garbage from grounds/walkways; salts and sands when needed. Mows, cuts hedges and trims grass. Moves beds, furniture, equipment, partitions, materials, or supplies, either manually or with hand trucks.

• Performs condition checks of cleaning tools/equipment and replaces or repairs as needed; observes operation of building or facility's mechanical, safety, or environmental systems and notifies supervisor or team lead of any issues or concerns.

• Applies appropriate solvents, chemicals, and disinfectants; removes contaminated and non-contaminated waste from buildings/facilities; disposes of waste in a prescribed manner; adheres to health and safety requirements relevant to the work area or facility.

• Stocks supplies and advises the team lead or supervisor when inventory is low or if supplies are needed.
  

Responsibilities Building Cleaning Worker II:

• Leads and mentors individuals or crews and ensures that cleaning, shift details, and projects are completed on schedule in the area(s) of responsibility; inspects and reviews the work of team members to ensure quality and that health and safety standards are being followed. Recommends personnel actions or changes to standard operational procedures to supervisor.

• Interacts with building or facility employees, residents, patients, or contractors. Investigates complaints about cleanliness, service, or equipment issues and takes corrective actions on-site. Responds to immediate safety and/or maintenance concerns; refers escalated issues for resolution to supervisor.

• Completes daily activity reports, logs, or notes as necessary. Inventories stock to ensure supplies and equipment are available in adequate amounts and orders or advises the supervisor of what is needed.

• Removes snow, debris, or garbage from grounds/walkways; salts and sands when needed. Mows, cuts hedges and trims grass. Moves beds, furniture, equipment, partitions, materials, or supplies, either manually or with hand trucks.

• Performs light to heavy physical custodial activities that require considerable use of arms and legs and whole-body movement, such as climbing, lifting, balancing, walking, stooping, or handling equipment and materials to perform cleaning duties, such as dusting, vacuuming, stripping/buffing/waxing floors, shampooing rugs, washing walls and glass, and disinfecting.

• Applies appropriate solvents, chemicals, and disinfectants and removes contaminated waste and non-contaminated waste from buildings/facilities and disposes of waste in a prescribed manner; adheres to health and safety requirements relevant to the work area or facility.

· Performs routine building and facilities maintenance duties such as changing lightbulbs, adjusting or replacing fixtures, and resetting machinery or environmental systems.

Staff Workplace Safety Accountabilities

• Performing accountabilities in accordance with established policies and procedures.
• Communicating with supervisors' issues related to workplace safety (i.e., ergonomics, body mechanics, environment, equipment ...).
• Reporting on the job injuries to supervisor IMMEDIATELY.
• Attending training programs, as appropriate.
  

Total Commitment to Quality

DISCLAIMER STATEMENT: The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that classification.

For further information please contact Lorraine Dauphinee, Supervisor II, at Lorraine.A.Dauphinee@dhhs.nh.gov or 603-271-5432.

You may also contact Human Resources at NHH-HR@dhhs.nh.gov .