HR Shared Services Lead

About 3E:We are a mission-driven company with the purpose to enable a safer, more sustainable world!3E provides a comprehensive suite of data, analytics, and software solutions for enabling and improving workplace & chemical safety, product stewardship, supply chain management and sustainability. With over 35 years of experience, and 15 locations across North America, Europe, and Asia, 3E helps more than 5,000 customers in various sectors to achieve safety, sustainability, and speed to market.Are you ready to shape the future? Come join us!About the Role:Are you passionate about delivering exceptional HR support and ready to make a global impact? Join our HR Operations team as the HR Shared Services Lead and play a key part in creating a seamless employee experience for our 3E team worldwide. In this hands-on role, you’ll be at the heart of HR operations, managing crucial HR processes and tasks that keep our operations running while ensuring accuracy and global compliance. As the HR Shared Services Lead, you’ll have responsibility for our HR case management system and for delighting our colleagues with thorough, timely responses to their inquiries. You’ll also be committed to continuously improving our process and employee experience through operational excellence and top-notch service.If you’re someone who thrives on managing details, ensuring compliance, and delivering great employee service, this is your opportunity to make a real impact in our dynamic, global HR team.While the preferred location for this role is near our Bethesda, MD office, we welcome applicants based within the Eastern time zone.What You'll Do• Global HR Operations: Support key HR processes across hiring, onboarding, and offboarding, including document preparation and consistent process execution.• Case Management & Employee Support: Manage the HR case management tool to ensure efficient operations, resolve employee inquiries promptly, and evaluate the system for needed improvements.• Data Accuracy & Compliance: Ensure accurate entry, updating, and maintenance of employee data in HR systems, adhering to all applicable regulations and staying informed on HR legislation.• Payroll & Benefits Coordination: Collaborate with internal and global partners to support payroll processes, track global benefits enrollments, and maintain up-to-date information on employee changes.• Insights & Optimization: Suggest system and process enhancements based on best practices, pain points, and data analysis.What Makes You a Great Fit• Experience: 3+ years in HR, including global HR support with knowledge of international labor laws; 2+ years with HR technology (HRIS, service ticketing, performance management platforms).• Skills: Excellent customer service, strong organizational and prioritizing abilities in fast-paced environments, and effective communication across diverse stakeholders.• Mindset: Detail- and service-oriented, resourceful, and committed to continuous improvement; ability to balance independent motivation with collaborative, team-oriented approach.• Technical Proficiency: Skilled in MS Office (Word, Excel, PowerPoint, Outlook).Pay TransparencyThe anticipated salary range for this position is $65,000-$80,000 per year. The final offer will depend on several factors, including the successful candidate’s skills, depth of work experience, location, and relevant licenses/ qualifications. Each offer is determined based on individual strengths and relevant business considerations.In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.Our US Benefits Include:Health, dental, and vision insuranceLife insurance and disability coverageGenerous PTO accrual and paid parental leave401(k) plan with company matchingEmployee assistance programVoluntary supplemental benefits (Accident, Hospital Indemnity, Critical Illness)Disclosures:3E is committed to a diverse and inclusive work environment. 3E is an equal opportunity employer and does not discriminate based on race, nationality, gender, gender identity, sexual orientation, protected veteran status, age, disability, or any other legally protected status. For applicants who would like to request accommodation please send an email to recruiting@hr.3eco.comVisit us at https://www.3eco.com/Follow us at https://www.linkedin.com/company/3e-safer-world/Privacy Policy and Candidate Privacy NoticeAgencies: 3E is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at 3E via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of 3E. No fee will be paid in the event the candidate is hired by 3E because of the referral or through other means.