Job details

Inside Sales Energy Advisor

The Inside Sales Energy Advisor is responsible for managing a large volume of inbound small and medium commercial leads, guiding potential clients through the process to deliver best-in-class energy advice. This role demands exceptional organizational skills, attention to detail, and the ability to thrive in a fast-paced, independent, and client-facing environment.

What you'll be doing:

Respond to inbound phone, email and chat inquiries, providing guidance to potential customers on electricity procurement for the business
Present electricity purchasing options to clients in a clear, value-driven, and helpful manner
Provide excellent customer service by responding promptly to questions, inquires, and resolving issues
Set proper expectations for deliverables, both with customers and internal teams
Utilize internal systems to request pricing and energy usage information
Consistently close business and achieve sales goals
Collaborate with 5’s operations teams to quickly address customer service issues and keep clients informed of the resolution

What you'll bring:

Ability to multitask and prioritize
High attention to detail
Excellent written and verbal communication skills
Must be comfortable on the phone (both inbound and outbound calls)
Proactive in identifying opportunities to improve the systems and processes used by the business
Personable, comfortable with giving and receiving constructive criticism and praise
1+ years of inside sales experience
Previous experience in deregulated energy preferred
Spanish speaking is a bonus
BA or BS preferred

Values

Integrity - Behaviors and ethical standards that are beyond reproach

Excellence - Never settles for or defends mediocrity

Honesty - Committed to open and honest two-way communication

Fun – Optimistic and joyful person that thrives in an exciting culture while embracing challenge

Accountability - Builds trusting relationships through the language and practice of extreme ownership

Why 5?

5’s team is comprised of energy market innovators, engineers, commodity traders, sustainability experts, technologists, and business development professionals joined by a common purpose - to deliver unparalleled energy risk management and sustainability services. 5 has achieved tremendous growth organically and through acquisition allowing us to provide an exceptional level of service and expertise for clients. No company is better situated to help clients manage their exposure to volatile energy prices and sustainability goals in an ever-changing market.

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Inside Sales Energy Advisor, 5

Are you ready to step into a pivotal role as an Inside Sales Energy Advisor with 5 in Philadelphia, PA? In this exciting position, you'll be at the forefront of our sales efforts, managing a plethora of inbound leads from small and medium-sized businesses. Your mission? To provide tailored energy advice that ensures our clients make informed decisions about their electricity procurement. Imagine being the friendly voice on the other end of the line, guiding potential clients through their options and presenting them in a clear and valuable way. You'll be responding to inquiries via phone, email, and chat, all while delivering stellar customer service. With exceptional organizational skills and a keen attention to detail, you thrive in our fast-paced environment. You’ll collaborate closely with internal teams and operations teams to swiftly address any customer service issues, ensuring that our clients are always in the loop. Not only will you be achieving sales goals, but you'll also be utilizing our systems to request pricing and energy usage information. If you have at least a year of inside sales experience, love multitasking, and are looking for a fun and vibrant workplace culture, then 5 is the place for you! Join us and help our clients navigate the dynamic energy market while fostering relationships built on integrity and excellence.

Frequently Asked Questions (FAQs) for Inside Sales Energy Advisor Role at 5

What are the primary responsibilities of an Inside Sales Energy Advisor at 5?

As an Inside Sales Energy Advisor at 5, your primary responsibilities include managing inbound inquiries from small and medium businesses, guiding them through electricity procurement options, providing excellent customer service, and collaborating with internal teams to resolve issues effectively. Your goal is to ensure that every client feels informed and valued throughout the process.