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Associate Director, Omnichannel Strategy, Oncology

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The AbbVie Digital Lab is transforming marketing at AbbVie, accelerating smarter healthcare, with a mission to transform the way we drive impact by designing and delivering the best insight-driven customer experiences.

The Digital Lab Omnichannel Strategy Brand Lead (G20 Associate Director) serves as the empowered strategic interface between brand teams and the Digital Lab. Sitting within the Omnichannel Strategy team of the Digital Lab, this role functions as a fully integrated member of the brand marketing team. They serve as the representative of the Lab embedded with the brand, and voice of the brand to the rest of the Digital Lab. This role will partner closely with Brand Leadership (Brand Director) and their staff (i.e., Brand Associate Directors and Managers) to ensure the Digital Lab holistically is embedded and aligned within and across the franchise. This role will primarily support an on-market Oncology asset (Epkinly) for HCP and Consumer customer segments, as well as potential future pipeline planning.

  • Accountable to develop and maintain omnichannel and digital marketing strategies (Omnichannel Blueprints) aligned to the strategic imperatives of the Brand.
  • Strategically Lead and Manage cross-functional working teams to drive omnichannel marketing aligned to the overarching blueprints of the brand. Key teams like Brand Pods and Innovation Pods.
  • Serve as Digital Lab Engagement Lead to brand leadership, ensuring that Digital Lab efforts are aligned to brand priorities and executed to ultimately exceed the expectations of our colleagues.
    • Leads the application of Strategic Lab Capabilities into the Brand, pursuant to the vision aligned at the BU and Franchise levels.
    • Represents the Digital Lab and digital transformation vision in Brand-level venues like IBTs and Brand Staff.
    • Owns Digital Lab Business Reviews/Updates to Brand Leadership.
  • Serve as brand steward to the rest of the Digital Lab, providing deep brand strategy knowledge, expertise, and leadership.
    • Owns Brand within Digital Lab Execution & Operations Reviews Updates for cross-Lab alignment.
  • Coordinates priorities and alignment with cross-functional partners/leaders dedicated to that brand (e.g., MABI, BTS, Performance Operations, etc.).
  • Responsible to align upon and drive AbbVie’s Digital Transformation imperatives within the brand.
  • Lead cross-functional working teams to drive omnichannel marketing aligned to the overarching blueprints of the brands. Key teams like Brand and Innovation Pods.

Qualifications

  • Account Management skills. The ability to represent and lead multiple teams within a broad digital marketing center of excellence.
  • Communication skills. The ability to convey simple and effective stories around strategies, tactics, results, and data.
  • Program Management skills. The ability to oversee and drive a portfolio of projects and initiatives across multiple functions.
  • Core Marketing skills. The ability to understand brand strategies and tactical plans.
  • Digital Marketing skills. Demonstrated experience with digital / multichannel / omnichannel marketing, including: websites, email, social media, mobile media, search, display, etc. Including measurement and optimization of these programs and tactics.
  • Preferably within Pharma, agency, or brand.
  • BA/BS in Business or Marketing, MBA preferred. Or comparable experience with other degrees.
  • 7-10+ years of experience in digital marketing, strategy, or related fields.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate Director, Omnichannel Strategy, Oncology, AbbVie

At AbbVie, we’re on a mission to revolutionize healthcare through our innovative medicines and cutting-edge solutions, and we’re looking for an Associate Director of Omnichannel Strategy in Oncology to join our enthusiastic team in Mettawa, IL. In this pivotal role, you’ll be at the heart of our Digital Lab, collaborating with brand teams to develop and execute powerful omnichannel marketing strategies that resonate with healthcare professionals and consumers alike. You’ll play a vital role in supporting the on-market oncology asset, Epkinly, while also gearing up for future pipeline planning. Your responsibilities will include leading cross-functional teams, aligning digital marketing efforts with brand priorities, and ensuring an impactful customer experience throughout the journey. You’ll work closely with brand leadership to drive innovation and add value to our strategic imperatives. Your expertise in digital marketing and your ability to tell compelling stories around strategies and tactics will empower you to make a meaningful impact on the brand and the lives of patients. If you’re ready to embrace the challenge and contribute to our ongoing evolution in the healthcare sector, this could be the perfect opportunity for you at AbbVie!

Frequently Asked Questions (FAQs) for Associate Director, Omnichannel Strategy, Oncology Role at AbbVie
What does an Associate Director, Omnichannel Strategy at AbbVie do?

An Associate Director of Omnichannel Strategy at AbbVie is responsible for leading the development and execution of comprehensive marketing strategies that align with brand imperatives, particularly in the oncology field. This individual collaborates closely with brand teams, ensuring integration between the Digital Lab initiatives and the broader marketing efforts to effectively engage healthcare providers and consumers.

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What qualifications are needed for the Associate Director position at AbbVie?

To qualify for the Associate Director, Omnichannel Strategy role at AbbVie, candidates typically need a BA/BS in business or marketing, with an MBA preferred. A solid background of 7-10+ years in digital marketing, preferably within pharma or related fields, alongside strong account management and communication skills, is highly valued.

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How does the Associate Director contribute to AbbVie’s Digital Transformation?

The Associate Director at AbbVie plays a crucial role in driving the company's Digital Transformation by aligning digital marketing strategies with AbbVie’s overall business objectives. This role involves leveraging innovative digital tools and approaches to enhance the customer experience, ultimately supporting the broader vision of the Digital Lab.

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What kind of projects does the Associate Director manage at AbbVie?

An Associate Director, Omnichannel Strategy at AbbVie will manage a diverse portfolio of projects that includes developing omnichannel marketing strategies, facilitating innovation in brand engagements, and steering cross-functional teams to achieve key marketing goals, focusing on performance and measurable outcomes.

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Can I work remotely as an Associate Director, Omnichannel Strategy at AbbVie?

While the position of Associate Director, Omnichannel Strategy at AbbVie is based in Mettawa, IL, the flexibility of remote work arrangements can depend on various factors, including team needs and company policies. It’s always best to inquire specifically during the application process.

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What is the work environment like for the Associate Director role at AbbVie?

The work environment for the Associate Director, Omnichannel Strategy at AbbVie is collaborative and innovative, encouraging creativity and teamwork. You’ll find yourself immersed in a culture that values diverse perspectives and fosters continuous learning, allowing you to thrive both professionally and personally.

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What opportunities for advancement are available for an Associate Director at AbbVie?

At AbbVie, professionals in the Associate Director role have ample opportunities for advancement, thanks to the company's commitment to employee development and growth. Successful individuals may progress to higher managerial positions or take on expanded responsibilities across various functions within the organization.

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Common Interview Questions for Associate Director, Omnichannel Strategy, Oncology
Can you describe your experience with cross-functional teams in digital marketing?

When responding to this question, focus on specific examples highlighting how you've successfully collaborated with various departments, such as IT, analytics, and creative teams, to launch digital marketing initiatives. Talk about your role, the challenges faced, and how you ensured alignment across functions to achieve common goals.

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How do you approach developing an omnichannel marketing strategy?

Discuss your process for gathering insights from the target audience and competitor analysis. Explain how you would integrate various channels, such as social media, email, and digital ads, to create a cohesive customer experience. Emphasize the importance of data-driven decision-making and continuous optimization.

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What challenges have you faced in digital marketing, and how did you overcome them?

Be candid about specific challenges you’ve encountered, such as budget constraints or shifting compliance regulations in pharma marketing. Describe the strategies you implemented to navigate these issues, demonstrating your problem-solving skills and adaptability.

Join Rise to see the full answer
How do you measure the success of digital marketing initiatives?

Explain the key performance indicators (KPIs) you use to assess campaign effectiveness, such as engagement rates, conversion metrics, or return on investment. Provide examples of how you've adjusted strategies based on data analysis to improve campaign outcomes.

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What role does innovation play in your marketing strategies?

Highlight your passion for innovation by discussing how you stay updated on the latest marketing technologies and trends. Provide examples of how you’ve successfully integrated new tools or platforms into your strategies to enhance customer engagement and improve results.

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How do you ensure compliance with industry regulations in your marketing strategies?

Mention your understanding of the regulatory landscape in the pharma industry and the measures you take to ensure compliance. Describe the processes you have established for review and approval, as well as collaborating with legal teams.

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Can you explain your experience with analytical tools?

Discuss the analytical tools you've used in your past roles, such as Google Analytics or marketing automation platforms. Share specific insights you've gained through these tools and how you’ve applied this data to inform your marketing strategies or campaigns.

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Describe a successful marketing project you led.

Detail a specific project, focusing on your role from inception to execution. Highlight the research, strategies implemented, and the results achieved, ensuring to quantify your success through metrics that demonstrate impact.

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How do you prioritize tasks in a fast-paced environment?

Share strategies you use for effective time management, such as using project management tools to track deadlines or defining clear priorities based on business goals. Provide examples where your prioritization led to successful project completions under tight timelines.

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What do you understand about the current trends in oncology marketing?

Demonstrate your knowledge of recent trends in oncology marketing, such as the rise of personalized medicine or digital patient outreach campaigns. Discuss how these trends influence your marketing strategies and the importance of adapting to evolving patient needs.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, on-site
DATE POSTED
November 24, 2024

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