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Director of Creative Communications - job 1 of 2

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The Director of Creative Communications is a trusted leader in the agency and beyond, responsible for the growth of business and people across all brands, internal partners and initiatives Recognized as a champion of ideas who works at the intersection of strategy, creativity and innovation. Reports to and works closely with the Head of Creative, agency leadership and Marketing brand teams to continuously exceed expectations by delivering work that informs, connects and inspires. Fosters a culture of collaboration and inclusivity on their team and the broader agency. Lives AbbVie’s Ways of Working and the A3 mission.

This is a hybrid position and requires the ability to commute to our Mettawa, IL office at least 3 days per week.

RESPONSIBILITIES:

Creative/Hands-on Work (30%)

  • Oversees entire agency business portfolio, manages capability or business leads.
  • Remains hands on and directly manage or execute on specific brands or initiatives
  • Actively participates in client meetings; co-leads strategy sessions with Account
  • Shares responsibility with Account for shaping strategy and positioning
  • Leads creative presentations with agency partners
  • Leads (and wins) new business opportunities
  • Creates stimuli for market research and attends market research as appropriate
  • Understands that advertising is a service industry that sometimes requires extra time and effort to meet client commitments

Management (35%)

  • Leads all content team functions: Medical Writing/Consumer Writing/Quality -Assurance
  • Works with reports to elevate and streamline agency processes, particularly agility, innovation and transparency
  • Troubleshoots personnel issues; identifies solutions for challenging deadlines and budgets
  • Leads award-worthy creative execution with constructive feedback and clear direction
  • Manages staff to ensure utilization while identifying and supporting growth.
  • Provides written and face-to-face feedback for annual performance reviews, as well as ongoing feedback throughout the year
  • Identifies and interviews prospective creative candidates

Leadership (35%)

  • Partners with agency leadership to elevate agency performance and individual skill sets
  • Sets and drives a vision for the content team
  • Promotes learning and innovation by implementing new technologies (AI, etc.)
  • Fosters collaborative and productive relationships between content teams and other agency functions
  • Rallies the team with their leadership presence, and comfortable with ambiguity
  • Leads by example and contributes to the greater good of the agency
  • Fosters strong senior client relationships across AbbVie businesses
  • Works with agency partners to grow business with existing clients and acquire new clients
  • Proactively addresses performance, workflow, and quality issues
  • Effortlessly absorbs entire brand situations to deliver meaningful insights that influence strategy

 

Qualifications

  • 15+ years’ advertising agency experience [pharmaceutical or digital/cpg/general agency] required
  • BA degree/ MA/MS (Advertising, Communications, Journalism, or English preferred. Pharm D/ science background a plus)
  • A proven track record of creative ability and judgment; highly successful client contact experience; an excellent presenter, collaborator, manager, and mentor; exceptional marketing and strategic abilities; and award-winning copywriting skills in all media
  • A strong understanding of science and healthcare preferred but not required;
  • Proficiency in digital communications, digital strategy, Generative AI tools

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Director of Creative Communications, AbbVie

Are you ready to take on an exciting new challenge as the Director of Creative Communications at AbbVie in Mettawa, IL? At AbbVie, we are champions of innovation, dedicated to delivering solutions that significantly enhance the lives of individuals grappling with serious health issues. As the Director, you'll play a pivotal role in bridging strategy, creativity, and innovation while working closely with our Head of Creative and marketing teams across various brands. Your expertise and vision will help foster a culture of collaboration and inclusivity, ensuring our creative work not only meets but exceeds expectations. This senior role involves overseeing our entire business portfolio, leading client meetings, and managing a talented content team. You will inspire others, implement innovative technologies, and cultivate meaningful relationships with our clients and partners. Your creativity and strategic thinking will contribute to developing ideas that inform, connect, and inspire. Get ready to step into a hybrid environment where your contributions will drive growth and success not just at AbbVie, but in the industry overall.

Frequently Asked Questions (FAQs) for Director of Creative Communications Role at AbbVie
What are the main responsibilities of the Director of Creative Communications at AbbVie?

The Director of Creative Communications at AbbVie is responsible for overseeing the entire agency business portfolio while managing capability and business leads. This role involves creative work, hands-on brand management, strategic client engagement, and leading team functions including medical and consumer writing. Additionally, the director plays a crucial role in leading new business opportunities and fostering collaboration across different teams.

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What qualifications are required for the Director of Creative Communications position at AbbVie?

Candidates for the Director of Creative Communications role at AbbVie should possess at least 15 years of experience in an advertising agency, particularly in pharmaceuticals or digital agency environments. A Bachelor’s degree is required, with preference given to fields such as Advertising, Communications, or English, and a Pharm D or science background is a plus. Exceptional creativity, strategic thinking, and experience in client relations are critical for success in this role.

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How does AbbVie foster a culture of innovation in the Creative Communications team?

AbbVie promotes a culture of innovation in the Creative Communications team by encouraging the implementation of new technologies, such as AI tools, and by emphasizing collaborative relationships among team members. The Director of Creative Communications will be instrumental in driving this innovative mindset, ensuring that new ideas are welcomed and integrated into the agency's strategies.

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What kind of experience is advantageous for a Director of Creative Communications at AbbVie?

Experience in pharmaceutical advertising, coupled with proficiency in digital communications, is highly advantageous for the Director of Creative Communications role at AbbVie. Having a strong understanding of the healthcare industry, alongside a proven track record of creative execution and client presentations, will also position candidates favorably for this influential role.

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What is the work environment like for the Director of Creative Communications at AbbVie?

The Director of Creative Communications at AbbVie will work in a hybrid environment requiring commuting to the Mettawa, IL office at least three days a week. This flexible setup allows for a collaborative yet independent work experience, balancing in-person engagement with the convenience of remote work.

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Common Interview Questions for Director of Creative Communications
Can you discuss your experience leading creative campaigns in the pharmaceutical industry?

When answering this question, focus on specific campaigns you've led, detailing the strategies you implemented, the outcomes achieved, and the innovative approaches you adopted. Highlight your ability to integrate client feedback and adapt to market dynamics.

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How do you foster creativity and collaboration within your team?

Highlight your leadership style and examples of initiatives you've introduced to promote a collaborative environment. Discuss practices such as regular brainstorming sessions, constructive feedback loops, and team-building activities that inspire creativity.

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Describe a challenging project you managed. How did you ensure its success?

Outline the challenges you faced, how you strategized solutions, and the results from your leadership efforts. Emphasize your problem-solving skills and ability to motivate your team under pressure.

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What strategies do you use to maintain client relationships?

Discuss your approach to communication, regular check-ins, and how you utilize feedback to enhance client satisfaction. Share an example of a successful client relationship you've managed and how it benefited your projects.

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How do you integrate new technologies into your creative strategies?

Provide examples of technologies you've utilized in your past roles, such as AI tools for campaign analytics or digital content creation. Explain how these technologies have enhanced your creative processes or outcomes.

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What role does market research play in your creative process?

Illustrate the importance of market research in shaping your creative strategies. Describe times when research insights led to significant changes or enhancements in your campaigns.

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How do you measure the success of a creative campaign?

Discuss key performance indicators (KPIs) you focus on, such as engagement metrics, conversion rates, and client feedback. Share how you analyze and utilize this data to inform future campaigns.

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What qualities do you believe a successful Director of Creative Communications should have?

Highlight the importance of leadership skills, creativity, strategic thinking, and the ability to build relationships. Emphasize your belief in fostering a team culture and nurturing talent.

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Can you provide an example of how you've handled constructive criticism?

Share a specific instance where you received constructive feedback, how you responded positively, and the actions you took to address the comments, showcasing your adaptability and commitment to continuous improvement.

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What excites you about the opportunity to work with AbbVie?

Explain your passion for AbbVie's mission and how your background aligns with their values. Demonstrate a genuine interest in using your skills to contribute meaningfully to innovative healthcare solutions.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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Full-time, hybrid
DATE POSTED
April 16, 2025

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