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National Sales Trainer, Psychiatry - job 1 of 4

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

The National Sales Trainer, Sales Training – Psychiatry, is responsible for facilitating training programs across all phases of training, and developing, maintaining, and implementing training content and programs. This position reports to the Associate Director of Sales Training - Psychiatry.

Contributions to the Psychiatry sales team’s success is achieved through proactively partnering with key stakeholders across various departments, including the sales training team, marketing, sales leadership, and enterprise training teams, to create and implement training materials and programs. These materials and programs address identified field sales needs, support key marketing initiatives, enhance product knowledge, improve overall selling skills, and support the ongoing developmental needs of the Psychiatry sales team.

Main Areas of Responsibilities

  • Facilitate all Psychiatry training classes, Insights Discovery, and RD/DM meetings in both live and virtual environments.
  • Mentor, coach, and develop newly hired sales representatives during the new representative training program.
  • Participate in, and at times lead, the design, development, and implementation of training programs and NSM workshops.
  • Partner with key stakeholders, including sales training team, marketing team, and field sales leaders, to ensure training content is relevant for all training needs across all phases of training. 
  • Participate in, and at times lead, submission of training materials through the Medical/Legal/Regulatory/Compliance process to ensure all materials are up to date, reflect current strategic imperatives, and are approved.  
  • Manage agendas and learning curriculum within digital learning platforms in partnership with the training team, digital learning team, and Psychiatry Training Associate Director to ensure agendas, content, and curriculum within digital platforms are current for all training classes.
  • Consistently assess training and development needs of the sales force through developing and maintaining relationships with sales leadership. Develop training resources relevant to those needs to ensure the long-term development of the Psychiatry sales team.
  • Build and leverage connections with enterprise training colleagues to enhance the department and enterprise-wide training programs.
  • Travel requirements for the role consist of periodic travel for department-related meeting participation and RD/DM and NSM facilitation.

Qualifications

  • Bachelor’s degree or higher is required.
  • Minimum of 5 years pharmaceutical industry sales experience.
  • Strong clinical expertise in Psychiatry preferred.
  • Top performance in current role is required (top 50% salesforce performance sustained over time; top 25% preferred) with current supervisor recommendation.
  • Experience in presenting and facilitating to groups of various sizes and tenure.
  • Experience with successful project development, management, and execution.

 

Essential Skills and Abilities:

Maintain expert level understanding of therapeutic area, managed markets, and selling skills. Excellent facilitation, coaching, and influencing skills. Excellent time management, project management, and organizational skills. Manage, prioritize, and execute a diverse mix of responsibilities, with a high attention to detail. Excellent verbal and written communication skills. High sense of awareness and emotional intelligence. Excellent business acumen, analytics assessment, and critical thinking skills. Proactively identify opportunities, find resolutions and act on resolutions. Strong interpersonal skills to establish positive, productive team and enterprise-wide business partnerships. Ability to adapt to changing work dynamics based upon business priorities. Consistently develop self. Self-motivated and strong accountability to meet deadlines.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​​​​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​​

  • This job is eligible to participate in our short-term incentive programs. ​​

​​Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About National Sales Trainer, Psychiatry, AbbVie

Join AbbVie as a National Sales Trainer in Psychiatry and make a difference in the pharmaceutical landscape! We’re on the lookout for an enthusiastic professional based in Branchburg, NJ, to spearhead training initiatives across our sales teams. In this dynamic role, you’ll be facilitating training programs and crafting engaging content that addresses the diverse needs of our Psychiatry sales force. You will partner directly with sales leaders and various departments, ensuring that our training stays relevant and impactful. Your expertise will play a crucial role in developing newly hired sales representatives and enhancing their product knowledge and selling skills. Imagine the satisfaction of watching your contributions directly influence their success and, in turn, the overall achievements of AbbVie in addressing critical health challenges! Whether you’re leading insightful workshops or managing content in our digital learning platforms, your exceptional coaching and mentoring abilities will shine. Communication is key in this role, as you'll be working closely with key stakeholders to keep everyone aligned and informed. If you're passionate about training and have a background in psychiatric sales, this could be the perfect fit for you! We're excited to see how your skills can elevate our team and support both personal and professional growth across the organization.

Frequently Asked Questions (FAQs) for National Sales Trainer, Psychiatry Role at AbbVie
What are the primary responsibilities of the National Sales Trainer at AbbVie?

The National Sales Trainer at AbbVie is tasked with facilitating training programs in both live and virtual formats, mentoring newly hired sales representatives, designing educational materials, and collaborating with various departments to keep training content current and relevant. This role is pivotal in ensuring that the Psychiatry sales team is equipped with the necessary skills and knowledge to excel in their roles.

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What qualifications are required for the National Sales Trainer position at AbbVie?

To become the National Sales Trainer at AbbVie, candidates must hold a Bachelor’s degree or higher, possess a minimum of 5 years of pharmaceutical sales experience, and ideally have strong clinical expertise in Psychiatry. Additionally, top performance in related roles, along with excellent communication and facilitation skills, are essential for success in this position.

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What skills are essential for a National Sales Trainer at AbbVie?

Essential skills for the National Sales Trainer at AbbVie include excellent coaching, facilitation, and influencing abilities, as well as strong project management skills. Candidates should also have a high degree of emotional intelligence and the capacity to adapt to shifting priorities while maintaining good organizational practices.

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How does the National Sales Trainer at AbbVie measure training effectiveness?

The National Sales Trainer at AbbVie consistently assesses the training and development needs of the sales force. This involves leveraging feedback, tracking performance metrics of the sales team, and developing training resources tailored to identified gaps, thus ensuring the department’s long-term growth and success.

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Is travel required for the National Sales Trainer position at AbbVie?

Yes, the National Sales Trainer will need to travel periodically for department-related meetings and to facilitate training sessions. This travel allows for hands-on engagement with team members and helps foster stronger relationships across the organization.

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Common Interview Questions for National Sales Trainer, Psychiatry
Can you describe your approach to developing training materials for the National Sales Trainer position?

When developing training materials, I prioritize understanding the specific needs of the Psychiatry sales team. I collaborate closely with stakeholders to gather input, then design content that is engaging, informative, and aligned with current market trends and strategic objectives.

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How do you handle feedback from trainees in your role as a National Sales Trainer?

I view feedback as a critical component of the training process. I actively solicit input from trainees to refine and enhance training sessions. I ensure that they feel heard and use their feedback to adapt and personalize our training programs for better engagement and effectiveness.

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What strategies do you employ to keep the training sessions engaging?

To keep training sessions engaging, I utilize interactive techniques such as role-playing, case studies, and group activities. These methods not only boost participation but also encourage practical learning, allowing trainees to apply concepts in real-world scenarios effectively.

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Tell me about a challenging training situation you encountered and how you overcame it.

In one challenging training situation, I faced a diverse audience with varying levels of experience. I addressed this by designing differentiated learning tracks, allowing participants to engage at their skill level while still receiving essential foundational knowledge. This resulted in higher engagement and satisfaction.

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How will you ensure that your training programs align with AbbVie’s goal of innovation?

I will regularly communicate with product managers and marketing teams to stay updated on the latest innovations and ensure that the training programs reflect these changes. Incorporating innovative approaches to training delivery, including digital tools and methods, is also essential.

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How do you plan to build relationships with the sales team in your training role?

Building relationships starts with open communication and availability. I plan to establish regular check-ins and feedback loops with the sales team to understand their needs better and to foster a supportive environment where they feel comfortable discussing challenges.

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What metrics would you use to evaluate the effectiveness of training programs?

To evaluate effectiveness, I would use metrics such as post-training assessment scores, sales performance indicators before and after training, and trainee feedback. These metrics provide insights into the program's impact and areas for improvement.

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What role does technology play in your training approach?

Technology plays a significant role by facilitating access to training materials through digital platforms, enabling virtual training sessions, and allowing for data collection on trainee performance. I'm committed to leveraging technology to enhance learning outcomes and efficiency.

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How do you remain current with the latest trends in Psychiatric pharmaceutical sales?

I stay informed by actively engaging with industry publications, attending relevant conferences, and networking with other professionals in the field. This continuous learning allows me to bring fresh perspectives and insights to my training programs.

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What do you see as the biggest challenge for a National Sales Trainer today?

The biggest challenge today is keeping training relevant in a rapidly changing industry. I believe that continuously adapting training programs to align with market trends, regulatory changes, and the evolving needs of sales teams is essential for success.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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