Physical Fulfillment Manager
About ABC:
ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges! We are a team of over 400 with offices in Los Angeles, Phoenix, Oklahoma City, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 40 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.
Job Overview:
The Fulfillment Manager is responsible for managing the Physical Fulfillment team’s daily operations, ensuring departmental objectives are being achieved. This role involves planning, organizing, and leading the team to meet goals and improve overall productivity and efficiency. This position is located in our Seattle HQ office.
Key Responsibilities:
- Supervise, train, and mentor team members to achieve individual and departmental goals.
- Conduct regular performance reviews, set goals, and provide feedback to team members.
- Plan, schedule, and oversee day-to-day operations and ensure tasks are completed on time.
- Monitor workflows and adjust processes to maximize efficiency and reduce costs.
- Collaborate with senior management to set department goals aligned with organizational objectives.
- Develop and implement strategies to improve team performance and achieve KPIs.
- Monitor department metrics and prepare regular reports for upper management.
- Communicate goals, updates, and other important information to team members and senior leadership.
- Lead initiatives to improve processes, enhance service delivery, and streamline workflows.
- Encourage innovation and best practices within the team.
Qualifications:
- Typically, 3-5 years of experience in a supervisory or managerial role.
- Strong leadership and people management skills.
- Excellent communication and interpersonal skills.
- Proficiency in budget management, project management, and performance metrics.
- Strategic thinking with strong problem-solving abilities.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
- Comprehensive Medical, Dental, and Vision coverage
- 401(k) retirement plan with 5% matching
- 11 paid holidays per year
- Paid Time Off
- Flexible Spending Account
- Long-term disability
- Pay: $61,000 to $80,000 per year
Job Type: Full-time, Monday-Friday
Average salary estimate
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At ABC Legal Service, we're excited to welcome a new Physical Fulfillment Manager to our Seattle headquarters! As the national leader in filing service of legal documents for over 40 years, we're dedicated to innovation and excellence in our field. In this role, you'll be at the heart of our operations, overseeing the daily activities of our Physical Fulfillment team. You'll not only mentor and train team members but also conduct performance reviews and ensure that everyone is meeting their goals. Your keen organizational skills will shine as you plan, schedule, and monitor workflows, helping to maximize efficiency and minimize costs. Collaborating with senior management, you will align departmental goals with overarching organizational objectives, giving you the chance to make a tangible impact. If you're someone who thrives on driving process improvements and fostering a culture of innovation, we want you to lead initiatives that enhance service delivery and streamline workflows. This isn't just a job; it's an opportunity to grow in a supportive company culture that values personal development and teamwork. With a competitive salary range of $61,000 to $80,000 per year and a great benefits package like comprehensive medical coverage, a 401(k) plan with matching, and generous PTO, your journey with ABC Legal Service as our Physical Fulfillment Manager awaits. If you're ready to embark on this exciting adventure, let's connect!
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We are the indispensable service for legal professionals & the indispensable product for process servers. Service of Process, Locate. Filing. ABC Legal.
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