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Expedition Cruising - Staffing and Logistics Specialist

Position Summary

The Staffing and Logistics Specialist supports the Expedition Cruise team by coordinating the recruitment and contracting of A&K’s world-class Expedition team and their related travel arrangements. The Staffing and Logistics Specialist is also responsible for coordinating logistics related to each program, including, but not limited to, the procurement and inventory management of supplies and onboard expedition gear and the shipment of cruise related materials prior to program start date.

 

Responsibilities and Accountabilities  

Luxury Expedition Cruising Expedition Staff management

  • Coordinate the annual recruitment and contracting of all A&K expedition staff
  • Coordinate expedition staff travel arrangements and any other program-related items such as requests for payment, processing expense reports, etc.

 

Expedition Operations and Logistics

  • Collaborate with the Expedition Cruise team and other cross-functional teams to ensure the necessary A&K branded materials are produced and delivered to the ship prior to each program’s start date. This may include brochures, shore excursion tickets (if applicable), note cards, envelopes, welcome letters, onboard booking letters, Young Explorer materials etc.
  • Work with outside vendors to ensure necessary expedition inventory is ordered and delivered in advance of the operating season and/or each program (e.g. staff uniforms, nametags, expedition gear, vessel flags and banners)
  • Maintain detailed inventory of all Expedition Cruise supplies and gear
  • Collect and store required trip reports from Expedition Cruise team members

 

Internal Support

  • Support marketing in the procurement of staff biographies and any other requested information for the A&K website
  • Track and communicate all staff and supply-related costs for each program including:
    • Staff travel costs and wages
    • Expedition gear and shipping costs
    • A&K marketing materials

 

Skills and Abilities

  • Skilled in verbal and written communication, problem solving, workload management
  • Demonstrated adaptability, initiative, and a collaborative perspective
  • Preferred knowledge of expedition cruise operations
  • Team player
  • Competent in the use of Microsoft Office applications

Education and Experience

  • Bachelor’s Degree in a business discipline preferred and/or equivalent related industry experience

Special Requirements

  • Must maintain a valid passport
  • Ability to travel, sometimes with little advance notice
  • Must be able to work in our Downers Grove, IL, or Aventura, FL office location.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Wellness Resources

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Expedition Cruising - Staffing and Logistics Specialist, Abercrombie & Kent USA

Are you ready to embark on a thrilling career journey as an Expedition Cruising - Staffing and Logistics Specialist with A&K? In this dynamic role, you'll be supporting our world-class Expedition Cruise team by ensuring the perfect recruitment and contracting of talented expedition staff, along with organizing their travel arrangements. Your keen organizational skills will come into play as you coordinate logistics for every unique expedition program. This includes managing everything from the procurement of essential supplies and expedition gear to ensuring cruise materials are shipped out timely and efficiently before each program begins. Here, collaboration is key; you'll work closely with cross-functional teams and outside vendors to make certain that our A&K branded materials, like brochures and welcome letters, are created and delivered to the ships ahead of each journey. Being a team player who adapts easily to changing needs is crucial as you track the costs associated with staffing and supplies to keep our expeditions running smoothly. If you are skilled in communication, problem-solving, and possess a basic understanding of expedition cruise operations, then this position might be your next great adventure. A Bachelor's Degree in business or similar experience is preferred, and flexibility to travel, sometimes on short notice, is a must. At A&K, we believe in supporting our employees with great benefits like health care, retirement plans, and even opportunities for training and development. Join us, and let's make unforgettable experiences together!

Frequently Asked Questions (FAQs) for Expedition Cruising - Staffing and Logistics Specialist Role at Abercrombie & Kent USA
What are the primary responsibilities of the Staffing and Logistics Specialist at A&K?

The Staffing and Logistics Specialist at A&K plays a crucial role in coordinating the recruitment and contracting of expedition staff, managing their travel arrangements, and ensuring smooth logistics for every program. You'll work closely with the Expedition Cruise team and external vendors to procure and manage the inventory of essential expedition supplies, all while monitoring costs to keep operations efficient and within budget.

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What qualifications are required for the Expedition Cruising Staffing and Logistics Specialist position at A&K?

To succeed as the Expedition Cruising Staffing and Logistics Specialist at A&K, a Bachelor’s Degree in a business discipline is preferred, alongside relevant industry experience. Skills in verbal and written communication, problem-solving, and adaptability are vital. Familiarity with expedition cruise operations will give you an edge, along with a team-oriented mindset.

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How does the Staffing and Logistics Specialist support the Expedition Cruise team at A&K?

The Staffing and Logistics Specialist supports the Expedition Cruise team by managing the recruitment process for expedition staff, coordinating their travel needs, and handling logistics related to program supplies. You'll also assist in ensuring that A&K branded materials arrive on time and all inventory is up to date, enabling a seamless experience for travelers and staff alike.

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Which skills are essential for success in the Staffing and Logistics Specialist role at A&K?

Essential skills for the Staffing and Logistics Specialist role at A&K include excellent verbal and written communication, strong organizational and problem-solving abilities, and an adaptable mindset. Being a proactive team player familiar with using Microsoft Office applications is also beneficial in this role.

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What unique challenges might the Staffing and Logistics Specialist face at A&K?

As the Staffing and Logistics Specialist at A&K, you may encounter challenges such as managing tight deadlines for staff recruitment and travel arrangements, handling last-minute changes in logistics for programs, and coordinating with multiple teams and vendors to ensure the success of each expedition. The ability to adapt and problem-solve on the fly will be key.

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Common Interview Questions for Expedition Cruising - Staffing and Logistics Specialist
Can you describe your experience with coordinating travel arrangements?

In answering this question, highlight specific experiences where you've successfully managed travel plans for a team or project. Discuss the tools you used, how you handled unexpected changes, and what processes you followed to ensure everything went smoothly.

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How do you prioritize tasks when managing multiple logistics for different expeditions?

To respond effectively, explain your method for prioritizing tasks, such as assessing deadlines, determining the impact of each task, and utilizing project management tools. Illustrate this with a specific example where your prioritization led to successful outcomes.

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What motivates you to work in the expeditions field?

Your answer should reflect a genuine passion for travel and exploration, along with enthusiasm for the enrichment experiences expeditions provide to travelers. Share personal stories or experiences that have fueled your interest in this field.

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Can you give an example of a time you solved a logistical problem on short notice?

Share a specific situation where a logistical issue arose, and explain how you quickly identified the problem, evaluated your options, and executed a solution. Discuss the outcome and what you learned from the experience.

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How do you handle communication with vendors and external partners?

Discuss your approach to establishing and maintaining clear communication with vendors and partners. Highlight how you ensure that expectations are understood on both sides and share your experience in resolving misunderstandings effectively.

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What strategies do you use for inventory management and tracking?

An effective answer would include the tools or software you've used for inventory management, how you maintain accuracy, and your processes for conducting regular audits. Share an example of how your strategies improved efficiency or prevented issues.

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In the context of expedition cruising, what do you think is the key to providing great service?

Reflect on the importance of understanding the customer experience in expedition cruising. Emphasize the role of effective teamwork, communication, and the anticipation of needs in delivering exceptional service.

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How do you keep yourself organized in a fast-paced environment?

Detail your organizational techniques, such as using task lists, project management software, or physical planning tools. Illustrate with examples of how these techniques helped you succeed in busy work environments.

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What role does technology play in your logistics management process?

Explain how you leverage technology in logistics management, including software tools for project tracking, communication, inventory management, or data analysis. Highlight specific examples of how these tools have improved your work efficiency.

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Why do you think teamwork is vital in the Staffing and Logistics Specialist role at A&K?

Emphasize the collaborative nature of the position and how teamwork ensures that all program aspects run smoothly. Discuss your experiences working in teams and how collective effort leads to greater success in logistics and staffing.

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Founded in 1962, Abercrombie & Kent offers travel services. The company operates internationally and offers its services both online and over the phone. Abercrombie & Kent also offers additional products such as foreign currency, clothing, and glo...

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Full-time, on-site
DATE POSTED
December 11, 2024

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