Insurance Customer Service Representative
Description
This is a full-time, direct placement role at Brooks Todd & McNeil Insurance.
Brooks, Todd & McNeil Insurance is seeking an experienced and results-driven Insurance Customer Service Representative to join our growing team. As a leading independent insurance agency, we provide access to over 20 direct markets and multiple lead sources, ensuring a strong foundation for success. An Insurance Customer Service Representative serves as the primary point of contact for policyholders, assisting them with inquiries, claims, policy changes, and general support. The role requires strong communication skills, problem-solving abilities, and knowledge of insurance products.
Job Responsibilities:
• Answer customer inquiries regarding insurance policies, coverage options, billing, and claims.
• Assist policyholders with policy changes, renewals, and cancellations.
• Process payments, update customer records, and maintain accurate documentation.
• Investigate and resolve customer complaints or escalate them to the appropriate department.
• Explain policy terms, conditions, and benefits in a clear and professional manner.
• Work with underwriters, claims adjusters, and other departments to provide seamless service.
• Ensure compliance with company policies and regulatory requirements.
• Promote additional coverage options and upsell products when appropriate.
Requirements
• High school diploma or equivalent (some roles may require an associate or bachelor’s degree).
• Prior experience in customer service, preferably in the insurance industry.
• Strong verbal and written communication skills.
• Knowledge of insurance policies and industry regulations.
• Ability to multitask, problem-solve, and work in a fast-paced environment.
• Proficiency in computer systems, CRM software, and data entry.
• Licensing may be required depending on the insurance type and state regulations
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Tri-Lift NJ is looking for an ambitious Territory Sales Manager to enhance sales of forklifts and services in a protected territory.
Drive the growth of HVAC services at Main Enterprises by developing robust sales strategies and ensuring client satisfaction as a Service Sales Executive/Estimator.
Seeking dedicated individuals to provide exceptional dining experiences for seniors at our Harleysville facility.
SupportYourApp seeks a Customer Support Consultant fluent in English and Russian to enhance customer relationships in the innovative financial technology sector.
Join Allied Universal as a Security Officer and be the first line of defense ensuring safety in commercial environments.
Join Cardinal Health as a Case Manager to facilitate patient access to vital therapies through effective communication and collaboration.
Join Chrysalis as a Client Advocate Manager, where you'll lead a team supporting victims of domestic violence in a dynamic shelter environment.
Become a pivotal part of Siemens Healthineers by providing exceptional service on imaging equipment in the vibrant New York area.
Join H-E-B as a part-time eStore Curbie, delivering exceptional customer service in a fast-paced retail environment.
Join Allied Universal as a Custom Protection Officer Flex to enhance safety in a dynamic environment while assisting in community support.
Western Dental Services is seeking an enthusiastic dental hygienist eager to enhance patient smiles and provide thorough oral health education.
Become a vital member of Fort Jesse Imaging Center as a Business Office Specialist, where you will ensure smooth operations and excellent patient experiences in a supportive environment.
We are looking for a dedicated Registered Nurse to join our team in Whitesburg, providing quality patient care and support.
AO Globe Life is looking for an enthusiastic entry-level Sales Manager to lead a remote team while building client relationships and driving growth.
Lead the development of our Knowledge Management Platform as the Associate Director, focusing on content curation and process alignment for enhanced customer service.
We cause predictable growth for our exclusive partners by building robust sales pipelines that generate consistent quality leads.
45 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
