HOTEL SALES RELATION MANAGER - EASTERN EUROPE

The Hotel Sales Relation Manager at Accor is responsible for managing B2B relations with hotels in Eastern Europe. This includes supporting hotel operations, identifying new business opportunities, and providing essential information about Accor's sales services to partners. Additionally, the role involves strategic performance analysis and participation in onboarding new hotels.

Accor seeks candidates with a minimum of 5 years of sales experience, preferably within the tourism and hotel industry. A relevant university degree, fluency in English, and at least one Eastern European language (Hungarian, Polish, or Romanian) are also essential. Strong communication, strategic thinking, and relationship management skills are vital for success in this role.

Accor is dedicated to the professional development of its employees, offering unique opportunities for career progression within a global leader in hospitality. Team members can engage in continuous learning, leverage a hybrid work model, and participate in various corporate social responsibility activities, all aimed at fostering a fulfilling work experience.

At Accor in Budapest, you can expect a modern working environment that promotes collaboration and innovation. The company encourages a hybrid working model, allowing a blend of office and remote work, contributing to a flexible approach that suits individual needs while maintaining a strong team dynamic.

Yes, travel is a component of the Hotel Sales Relation Manager position at Accor. You’ll be involved in onsite sales support for hotels in Eastern Europe and will participate in regional sales meetings, allowing you to build strong relationships and gain firsthand insights into hotel operations.

Experience within the tourism and hotel industries is beneficial for achieving success in the Hotel Sales Relation Manager role at Accor. Understanding the B2B landscape, especially in Corporate, MICE, and Leisure segments, coupled with a mix of strategic and analytical skills, will help drive results.

Key skills for a Hotel Sales Relation Manager at Accor include proactive communication, effective relationship management, strategic thinking, analytical skills, creativity, and a strong sales focus. The ability to work well under pressure in a dynamic environment is also essential.

In managing relationships, it’s essential to create trust and open communication with stakeholders. I focus on understanding their needs and priorities to tailor solutions that benefit both parties, ensuring long-term partnerships that drive mutual success.

One successful strategy involved analyzing market trends and targeting specific customer segments. I collaborated with marketing to develop tailored campaigns, which resulted in a significant increase in bookings from that segment. Highlighting data-driven decisions will demonstrate your strategic thinking.

I handle objections by first listening carefully to the client’s concerns, validating their feelings, and then addressing the specific points with relevant solutions. Maintaining calmness and professionalism while focusing on the benefits of our services is key to overcoming objections.

I utilize market analysis, customer feedback, and networking to identify new business opportunities. Staying updated with industry trends and employing analytical tools to assess potential demand can help in pinpointing areas for growth and innovation.

To meet sales targets, I regularly monitor my progress against goals and adjust strategies accordingly. This includes setting personal benchmarks, collaborating closely with my team, and leveraging data insights to identify which approaches are yielding the best results.

In my previous position, I analyzed booking data to identify peak and trough times for specific hotels. By adjusting our marketing efforts and sales tactics based on this data, we were able to significantly increase occupancy during low periods, illustrating the power of data-driven decision-making.

My experience includes extensive interactions with hotels in Eastern Europe, focusing on understanding local market dynamics and customer preferences. I have worked on initiatives that cater to these specific markets, which has enriched my cultural and operational knowledge relevant to this position.

Effective time management while traveling involves meticulous planning. I prioritize tasks, maintain a flexible schedule to accommodate unforeseen changes, and use digital tools to stay organized, ensuring that I maximize productivity in both meetings and travel time.

I believe in close collaboration with marketing as it is crucial to align our efforts. By sharing insights about customer needs, preferences, and feedback, we can devise campaigns that resonate with our target audience, ultimately boosting our sales performance.

I am motivated by achieving targets and the thrill of closing deals, but equally by building lasting relationships with clients. Knowing that my efforts contribute to both client success and Accor’s growth drives my passion and commitment to excel in sales.