Account Executive

ABOUT US

Swag...everyone loves to receive it

Whether it be welcoming new hires into their dream job, thanking customers for their loyalty, celebrating a community milestone, or engaging event attendees, when done right, swag is the glue that bonds brands together with the people that matter to them. But no one enjoys putting this stuff together...

The $30 Billion branded swag supply chain is a complete mess, filled with too many products, too many intermediaries, too little quality control, and not enough technology.

SwagUp is disrupting the industry by streamlining the end to end supply chain and making it available through a single platform utilizing powerful APIs and interfaces (e.g. dashboard). As the fastest growing swag company, we have made great strides towards our mission of eliminating the friction in the swag creation and distribution process. BUT we’ve just begun to scratch the surface…

And that’s where YOU come in…

MISSION

Deliver a best in class customer experience that results in achieving revenue objectives. This is an early career sales position that is exclusively inbound, but requires a significant amount of project management work. The AE role is the tip of the spear and responsible for new customer acquisition growth and customer delight, measured by technology adoption and NPS score. By providing a world class customer experience, we retain these new customers and they come back again and again.

SwagUp is looking for a high output, ambitious, and technically competent Account Executive to join our team. This is an early career sales position that will be the first step to a successful career path and entry way into a company that is building something special. This is an opportunity to get in the door, put in the time, develop new skills and use it as a launch pad for rapid career development. As an Account Executive, you will serve as the first touchpoint for clients when being introduced to the company, our swag products and our technology. We have a business model that is proven and tested. We’re now looking to accelerate our growth and dominate the market. If this sounds exciting to you we should talk.

RESPONSIBILITIES

• Deliver a world class customer experience to our customers
• Become a resident expert on our products, services and technology.
• Partner with Project Coordinators to quickly move projects through the pipeline and close new business
• Quickly build trust and cultivate new relationships with our clients
• Hit a monthly revenue target composed of leads assigned to you from our dedicated BDR team
• Coach customers on how to place and manage their orders using the SwagUp Dashboard
• Construct, forecast, and manage your sales pipeline via Salesforce
• Manage and document sales activity to drive business growth along with process improvements

REQUIREMENTS

• 2+ years of customer-facing experience, in high velocity, high transaction environments
• Experience using Salesforce and other sales enablement tools
• Ability to build quick rapport with customers
• Can work simultaneously on multiple projects
• Strong communication and analytical skills, with a positive and energetic phone presence
• Relentless hustle and dedication to serve the interest of our customers
• Strong listening skills and high EQ
• Enjoys working in a collaborative environment where everyone pitches in

WHAT SUCCESS LOOKS LIKE

• Achieve NPS target scores
• 100% achievement of revenue milestones
• Successfully coach new clients to the dashboard
• Build long-lasting relationships for repeat business across multiple accounts

PERKS

• Wake up each mor​​ning proud of the place you work and the amazing companies you get to partner with
• Join the team at a time when you can help shape the future of the company
• Unlimited PTO, we are all adults, you’re in control
• Medical, Dental, Vision and Life insurance
• Lots of swag!
• Equipment provided to set up a successful work environment
• Engaging Team-building activities to make a remote-first workforce feel connected
• Being part of an organization that rewards results and truly believes in promoting from within, at SwagUp your growth potential is uncapped!

Salary: $70,000 + Bonus ($140K OTE potential)

SwagUp welcomes and celebrates talent from all backgrounds and perspectives. Our success is directly correlated to our people, and we believe our team should reflect the diversity of the companies we partner with. As an organization, we strive to foster an inclusive, diverse environment where we all work towards a common goal! #tothemoon