Job details

Account Manager - Provider

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.

If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

At Quantiphi, you will be working with your leadership team and colleagues to oversee the relationship between Quantiphi and our most important clients. You will be responsible for maintaining and growing business with long-term key customers by comprehending their needs, defining the scope of opportunities in their environment, and operating as the primary point of contact for any and all matters specific to your accounts. Your success will require skill at building strong relationships, engaging clients in strategic discussions, and developing new business opportunities and/or extensions to ongoing work. You will be expected to assist in identifying needs and requirements to promote our company’s solutions and achieve mutual satisfaction with the client.

Role & Responsibilities:

Act as the main point of contact in all matters relating to client concerns and needs
Serve as the link of communication between key customers and internal teams
Develop trusted relationships across a portfolio of the major client(s) to ensure that they are actively engaged with Quantiphi for appropriate opportunities (and do not turn to competition)
Develop Trusted Advisor relationships with key customer stakeholders and executive sponsors
Acquire a thorough understanding of key customer goals, needs and requirements
Expand the relationships with existing customers by regularly proposing solutions that align with their strategy and/or meet their immediate objectives
Generate new sales that support overall account growth
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Address any issues and/or problems faced by customers and deal with complaints to maintain trust and client satisfaction
Facilitate the timely and successful delivery of our solutions according to customer needs and objectives

Minimum Qualifications:

2 - 5 years experience as account manager/executive or related roles
10 plus years of experience in or serving the Provider/Payer industry
Working knowledge of health industry business models and regulations (both provider and payer domains)
Familiarity with a broad range of healthcare IT applications (e.g. EHR, practice management, patient engagement, population health) and health application integration/interoperability standards and approaches (e.g. IHE best practices)
Demonstrable ability to professionally communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Experience in technical sales and providing solutions based on customer needs
Excellent listening, negotiation and presentation abilities
Experience negotiating contracts and close agreements to maximize profits
Experience forecasting and tracking account metrics (e.g. quarterly sales results and annual forecasts)
Strong interpersonal skills with an aptitude for building relationships with professionals of all organizational levels
Excellent organizational skills

Behavioral skills:

Resourceful, flexible and creative problem solver
Sales/growth mindset
Team player
Great interpersonal & communicative nature
Great emotional quotient

What is in it for you:

Be part of the fastest-growing AI-first digital transformation and engineering company in the world
Be a leader of an energetic team of highly dynamic and talented individuals
Exposure to working with fortune 500 companies and innovative market disruptors
Exposure to the latest technologies related to artificial intelligence and machine learning, data and cloud

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

By Quantiphi

Quantiphi is an award-winning applied AI and data science software and services company driven by the desire to solve transformational problems at the heart of business. Quantiphi solves the toughest and complex business problems by combining de...

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INDUSTRY

Business Consulting

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Marlborough, MA

DATE POSTED

July 27, 2023