Account Manager - Staffing (23-12267)

ICONMA is seeking an Account Manager in the greater Washington D.C. area to join our growing team!

• Hybrid – Will be required to travel to the client’s site 1-3 times per week, on the remainder of the days will work remote.
• Competitive Salary.
• We are a certified Woman-Owned business that has been in operation for 20+ years with a presence in 3 countries.
• Excellent benefits offered (medical, dental, vision, 15 days PTO, paid holidays 401k, tuition reimbursement, etc.)

Responsibilities:

• Develop and maintain strong client relationships.
• Handle the day-to-day operations of assigned account(s), including interview, offer, and onboarding coordination.
• Collaborate with customer contacts and key decision-makers to define needs and determine the appropriate solution to exceed customer needs.
• Develop and maintain strong client and contractor relationships as well as maximize and expand existing relationships to drive sales.
• Work with our internal teams to ensure customer satisfaction, all lines of business are successful and effectively represented, and that all client expectations and companywide goals are being met.
• Regular in-depth client analysis, strategic account planning, and forecasting activities.
• Track key account metrics.
• Provide effective problem resolution through taking ownership of all incoming concerns and issues. Investigate and resolve any concerns or issues.

What We Are Looking For:

• 2-7+ years of Account Management, Business Development, or similar experience in the STAFFING industry is REQUIRED.
• Experience dealing with clients within the Finance, IT, Engineering and/or Healthcare industries is strongly preferred.
• Experience working within a VMS/MSP environment is required.
• Must be willing and able to travel as needed.

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

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Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Commission pay

Travel requirement:

• Up to 50% travel

Work Location: In person