Accounts Receivable Specialist Sr.

• Effectively handle collection efforts for an assigned AR portfolio – Domestic and International accounts
• Collaborate with customers and internal teams for resolution of past due accounts on credit hold
• Properly communicate collection issues with Supervisor, Customer Service, and Sales Rep as needed
• Research payments and reconcile accounts as needed
• Respond to varied customer request for assistance
• Maintain proper records on all items
• Escalate important issues as needed
• Handle relevant audit requests as needed
• Share best practices and build partnerships internally and externally
• Assist with departmental clerical duties and/or projects as needed

Qualifications:

• Excellence and professionalism under pressure and deadlines
• Comfortable with change and ability to adapt
• Excellent organizational, analytical, and follow-up skills
• Ability to prioritize and escalate issues appropriately in a timely manner
• Detail oriented with a consistent, high-level of accuracy
• Displays initiative and a collaborative, growth-mindset with accountability
• Strong interpersonal skills and ability to communicate (both verbal and written) effectively
• Thrives in an environment with multiple systems and extended and extensive change
• Tech-savvy with strong MS Office, and specifically, strong Excel is required
• MS Dynamics experience a plus, but not required
• Team and customer service mindset
• Willingness to learn and cross-train
• Experience in a publicly traded company preferred
• Experience with SOX compliance preferred

• High School Diploma or GED
• Previous high-volume, manufacturing/wholesale credit & collections experience is required
• Experience with dispute/deduction management required
• Some college preferred, but not required