Platform Engineering Manager

As a Platform Engineering Manager at Accurx, you will lead a team focused on delivering platform solutions and infrastructure. Your responsibilities will include shaping team vision and priorities, collaborating with engineering and security teams, overseeing system management, addressing obstacles, and managing engineers to foster their growth. You will also represent the team to stakeholders and ensure smooth communication and delivery.

To be considered for the Platform Engineering Manager role at Accurx, candidates should possess a strong technical background in DevOps or Platform Engineering. Additionally, hands-on experience with public cloud environments, distributed systems such as Kubernetes, and knowledge of best practices for monitoring and maintaining service health are essential. Strong management experience, including overseeing the full employee lifecycle, is also necessary.

At Accurx, the Platform team plays a crucial role in supporting engineers by delivering the infrastructure and tools needed for efficient product development. They foster a healthy work environment, addressing any obstacles that may hinder progress while promoting best practices and system reliability. This collaborative atmosphere allows engineers to focus on building innovative solutions.

Accurx stands out as a unique workplace for a Platform Engineering Manager due to its commitment to improving healthcare communication. Working alongside passionate teammates, you will be part of a mission-driven company where your leadership can make a profound impact not only within the engineering team but throughout the healthcare industry as well.

As a Platform Engineering Manager at Accurx, you will have numerous growth opportunities, including mentorship from senior leaders, involvement in strategic decision-making, and the chance to influence the company’s platform direction. Additionally, you will have access to professional development resources and a strong support network that fosters career advancement.

When answering this question, detail your relevant experiences in platform engineering, ensuring to highlight specific technologies, systems, and projects you’ve worked on. Discuss how these experiences have prepared you for the impact you wish to make as a Platform Engineering Manager at Accurx.

To effectively prioritize tasks as a Platform Engineering Manager at Accurx, emphasize your approach to aligning team goals with business objectives. Discuss how you would use data-driven decision-making, stakeholder input, and team collaboration to ensure optimal task prioritization, while being flexible to changes as needed.

In your response, share an example that illustrates your conflict resolution skills. Focus on the steps you took to facilitate communication and understanding among team members, how you approached compromise, and what the positive outcome was for the team dynamic and project goals.

Discuss specific tools and strategies you’ve employed for system performance monitoring, such as utilizing telemetry, logging, and alerting. Stress the importance of responding to performance metrics and trends to proactively address potential issues while maintaining a high level of service.

Explain your strategies for ensuring project deadlines are met, such as setting clear goals, regular check-ins, and agile methodologies. Highlight your commitment to fostering a transparent environment where team members feel supported to communicate challenges that may impact timelines.

In your answer, cover your experience with managing infrastructure, including any specific cloud platforms you’re familiar with (like Azure) and principles of infrastructure as code. Share examples of how your actions resulted in improved reliability and efficiency for the systems you managed.

Detail the methods you use to encourage collaboration within your team, such as regular stand-ups, open feedback sessions, and collaborative tools. Mention the impact of fostering strong communication on not only team performance but also overall morale and innovation.

Discuss your philosophy on employee development, including how you identify individual strengths and growth areas and provide feedback. Explain your commitment to mentorship and creating career growth opportunities for your engineers, emphasizing a supportive atmosphere.

Share a specific approach to managing setbacks, detailing how you assess the situation, identify root causes, and communicate effectively with your team and stakeholders. Highlight your focus on learning from challenges to prevent similar issues in the future.

Express your enthusiasm for Accurx’s mission to revolutionize healthcare communication and how the platform engineering role aligns with your skills and aspirations. Discuss your desire to lead a team that directly contributes to meaningful change within the industry, making a positive impact on healthcare.