Communication Specialist

As a Communication Specialist at Acentra Health, your primary responsibilities include researching, writing, and distributing a wide variety of internal and external communications. You will be expected to create engaging content that connects employees with our mission and vision while planning and executing company initiatives through effective communication channels such as emails, newsletters, and meetings. You’ll also collaborate with teams across different locations to ensure coherent messaging and maintain the internal editorial content calendar.

To qualify for the Communication Specialist position at Acentra Health, you need a Bachelor’s degree in communications, journalism, or a related field, along with a minimum of five years of experience in a communication-related role, preferably within the IT or healthcare industry. Strong oral and written communication skills are essential, as is a creative mindset capable of developing engaging campaigns that resonate in a hybrid work environment.

A Communication Specialist at Acentra Health will enjoy a remote working environment that supports flexibility while also fostering collaboration with a diverse team. You’ll engage in meaningful projects that impact the healthcare industry and work closely with colleagues from our India offices, making this an enriching experience that allows you to connect globally despite being physically distanced.

Acentra Health prioritizes the growth and development of its employees through various initiatives. As a Communication Specialist, you will benefit from educational assistance programs, corporate wellness initiatives, and opportunities to engage in meaningful projects that enhance your skills and career trajectory. We believe in giving our team the tools and support they need to excel in their roles and make a genuine impact.

While not mandatory, familiarity with internal website management tools and email software is a plus for the Communication Specialist position at Acentra Health. Additionally, experience in video editing and graphic design would be beneficial, allowing you to create compelling visual content that enhances communication. A portfolio showcasing your skills in these areas would be highly advantageous.

When discussing a successful campaign, focus on the objectives, strategies employed, and the measurable outcomes. Be sure to highlight how you engaged stakeholders and measured success. Sharing the challenges you faced and how you overcame them will demonstrate your problem-solving abilities and creativity.

Emphasize your experience with diverse audiences. Discuss strategies you’ve used to research and understand different cultural perspectives and how you tailor your messaging to ensure inclusivity and relatability. Mention any collaboration with international teams that has enhanced your sensitivity in communication.

Be prepared to discuss specific tools you’ve used for content management, email marketing, and social media outreach. Provide examples of how these tools facilitated your work and helped achieve campaign goals. If you have experience with analytics tools, mention how you utilized them to track and report on campaign performance.

Detail your methodical approach to drafting, including stages like research, drafting, and editing. Discuss how you verify facts and collaborate with teams for feedback. Highlight the importance of clarity, tone, and audience alignment in your communications, demonstrating your attention to detail.

Discuss your time management strategies and how you prioritize tasks to meet deadlines. Mention any tools or techniques you implement to stay organized and focused, such as project management software or setting milestones, and provide any examples of successful projects completed under tight timelines.

Explain techniques you use to keep internal communications vibrant and engaging, such as incorporating visuals, storytelling, and interactive elements. Provide examples of successful engagement initiatives you've led and their impact on employee morale and understanding of company objectives.

Define metrics you use to evaluate communication success, such as engagement rates, feedback surveys, and readership stats. Share specific examples of insights you've gained from these metrics and how they informed future communication strategies, demonstrating your commitment to continuous improvement.

Discuss how you actively seek and incorporate feedback from teams to refine your communication initiatives. Highlight the importance of constructive feedback in creating effective content and exemplify with a situation where feedback significantly improved an outcome.

Walk through a specific situation where you faced a communication challenge. Emphasize the steps you took to identify the root cause, how you communicated transparently with stakeholders, and the resolution process that led to a successful outcome. Show that you can handle high-pressure situations effectively.

Express your alignment with Acentra Health's mission and values. Discuss what excites you about the role, such as the potential for impacting public health through effective communication. Share your passion for working in a collaborative, innovative environment and how your skills can contribute to Acentra’s goals.