SQA Engineering Manager

As the SQA Engineering Manager at Acentra Health, your primary responsibilities include developing and executing formal test strategies and plans, executing test cases, and validating test results. You'll also be required to collect and analyze test metrics, coordinate testing for assigned projects, and track and report on QA metrics, such as defects and test statuses. Your leadership will guide the testing team in ensuring high-quality deliverables.

To qualify for the SQA Engineering Manager position at Acentra Health, you need a Bachelor’s Degree in Computer Science or a related field along with 8 years of relevant software quality assurance experience. Specific skills in software QA processes, experience with Agile and Waterfall methodologies, and proficiency in tools like Jira are essential. Additionally, experience with middleware and web API testing will set you apart.

The SQA Engineering Manager at Acentra Health enjoys a flexible working environment, as the position allows for 100% telework anywhere within the U.S. This arrangement not only promotes work-life balance but also enables you to collaborate with a diverse team of professionals across various locations.

In the SQA Engineering Manager role at Acentra Health, you play a crucial part in supporting project delivery by leading the testing phase. You will ensure that testing requirements are met while managing stakeholder expectations and providing consistent progress updates. Your leadership will help to identify improvement actions based on the analysis of test metrics, ensuring that the projects deliver high-quality outcomes.

The SQA Engineering Manager will be involved in a variety of testing types at Acentra Health, including UI, Functional, Database, Accessibility, and Load Performance Testing. Your experience with middleware and web API testing will also be utilized, along with requirements for security and disaster recovery testing, further contributing to comprehensive quality assurance.

In answering this, discuss your method of aligning the test strategy with project goals, understanding stakeholder requirements, and utilizing metrics to guide your testing process. Emphasize your experience in developing both manual and automated test plans.

Describe a specific example where you mediated a conflict. Highlight your communication skills, the importance of listening, and finding a collaborative resolution that emphasizes team goals and productivity.

Share a situation where you identified an inefficiency in the testing process and how you implemented changes that led to better outcomes. Focus on quantitative results and your role in guiding the team through the process.

Discuss your experience with tools such as Jira for bug tracking. Share why you favor certain tools based on specific project needs, team collaboration, or automation capabilities, and how they improve the efficiency of QA processes.

Explain how you assess risks and prioritize testing efforts based on the most critical areas of the application. Discuss your strategies for ensuring essential functionality is tested while managing team workload.

Include specific examples of testing applications or services integrated with AWS, Azure, or GCP. Talk about the tools and methodologies you've used, emphasizing their impact on project delivery.

Discuss your commitment to ongoing education and professional development. Mention how you encourage your team to engage in training sessions, webinars, and conferences to keep their skills sharp and up-to-date.

Share your extensive experience in both methodologies and how you've adapted to the needs of various projects. Highlight any specific challenges you've faced and the solutions you've implemented for successful outcomes.

Delve into your process for setting meaningful KPIs, how you track them, and the tools you use. Explain how you interpret the data to inform stakeholders and drive decisions that ensure quality.

Highlight your communication skills and platforms you use for regular updates, such as meetings and reports, ensuring all stakeholders are informed about progress, issues, and metrics concerning the QA process.