Finance Officer (Bilingual French/English)

The Bilingual Finance Officer at Acolad is responsible for various critical functions including managing customer accounts, overseeing debt collection, processing payments, and responding to invoice-related queries. You'll be the main point of contact for clients, ensuring strong relationships while also participating in optimizing our financial tools and processes.

To qualify for the Bilingual Finance Officer position at Acolad, you should possess at least a Bachelor's degree in Accounting, Finance, or Business Administration, or equivalent experience. Additionally, at least 2 years in a similar role focusing on accounting, debt collection, or customer management is required. Proficiency in both French and English is essential.

A Bilingual Finance Officer at Acolad should possess strong interpersonal skills, excellent customer service abilities, and a detail-oriented approach. Proficiency in office tools like Office 365 and familiarity with ERP systems or collection tools are also necessary. Being a team player with a knack for organization will serve you well in this role.

At Acolad, the work environment is vibrant, multicultural, and highly collaborative. As a Bilingual Finance Officer, you’ll interact with international teams and engage in continuous improvement projects that enhance financial processes. The company encourages a flexible workplace, promoting both personal and professional growth in a supportive atmosphere.

Acolad offers an attractive benefit package for the Bilingual Finance Officer role, including meal and transport allowances, health insurance, seniority days, and opportunities for professional development. Our supportive culture ensures a comfortable and enriching work experience.

When addressing this question, you might discuss specific instances where you monitored payment deadlines and successfully managed overdue invoices. Highlight your ability to maintain positive relationships with clients during these processes.

It’s important to detail your systematic approach to payment reconciliation, mentioning the tools and practices you use to match payments accurately to invoices. Providing examples of how you handled discrepancies will bolster your answer.

Discuss your methods for keeping communication clear and consistent with customers, emphasizing the importance of a respectful, professional relationship and how this ultimately benefits the company.

Share insights about the various ERP systems you have used, emphasizing your technical skills and ability to adapt to new tools. Providing specific examples will help illustrate your proficiency.

This is an opportunity to demonstrate your conflict resolution skills. Explain how you approach customer complaints calmly and professionally, focusing on finding a solution that respects the client’s perspective while meeting company policies.

Highlight your ability to work collaboratively with cross-functional teams. Mention the significance of open communication, mutual respect, and how these elements contribute to achieving common goals.

This is your chance to showcase your problem-solving abilities. Describe a specific financial process you enhanced, the steps you took, and the positive outcomes that resulted from your initiative.

Explain your method for assessing urgency and importance when managing tasks. Consider mentioning a specific organizational tool or technique that helps you stay on top of your responsibilities without missing deadlines.

Share your passion for numbers, problem-solving, or assisting clients in achieving their financial goals. Your motivation can demonstrate to potential employers your commitment to making a positive impact in your role.

Express your admiration for Acolad's global presence and innovative spirit. Relate this to your own aspirations for growth and how you see your skills fitting into the company’s objectives.