Portfolio Community Manager

Who We Are

With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us.  Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. 

Action is seeking an experienced Portfolio Community Manager to join our San Diego Portfolio Team. This position is a hybrid role based out of the San Diego Regional Office. 

• Community Management: Oversee the day-to-day operations of multiple communities, ensuring compliance with governing documents and applicable laws and regulations.
• Board Relations: Serve as the primary liaison between the HOA board of directors and the community, facilitating effective communication and collaboration.
• Financial Management: Develop and manage budgets, monitor financial performance, and ensure timely collection of assessments and payment of invoices.
• Vendor Management: Coordinate and oversee vendor services, including contract negotiation, performance evaluation, and maintenance of service standards.
• Resident Services: Address homeowner inquiries and concerns promptly and professionally, fostering a positive community atmosphere and enhancing resident satisfaction.

• 3 - 5 years of HOA portfolio management experience.
• Must be available for evening Board Meetings
• CMCA certification or ability to obtain within 6 months

• Keen knowledge of budgets and the budgeting process.
• Strong knowledge of audits, reserve studies, bidding process, and Association governing documents.
• Strong verbal and written communication skills. Effective presentation skills.
• Exceptional time management skills and ability to work independently.
• Commitment to following up on all issues in a timely manner.

• Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. We invite you to review our company ratings here: https://tinyurl.com/actionglassdoor

• Expert support from all corporate departments including; Community Care, Finance, Accounting, Escrow, Information Technology, Human Resources and Legal Compliance.
• On-going training and mentors with successful industry experience.
• Quarterly Community Management education provided by industry experts and .
• Competitive compensation package and comprehensive benefits package.
• CMCA Certification and Membership reimbursement
• Open door policy with support from all levels within the organization, including executive management.
• Hybrid work-from-home schedule.

Why You'll Love Working at Action

At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.  Join us at Action Property Management and make a meaningful impact. 

Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

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