Administrator, Training & Development

About the American College of Surgeons

The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients. The College has more than 80,000 members and is the largest organization of surgeons in the world. For more information, visit www.facs.org.

Summary: The Administrator will administer all aspects of recruiting, on-boarding, training and evaluating the Commission on Cancer (CoC), National Accreditation Program for Breast Centers (NAPBC), and National Accreditation Program for Rectal Cancer (NAPRC) site reviewer teams comprised of more than 100 volunteer physicians across all three cancer accreditation programs. This position also manages the volunteer committee that oversee these processes.

This exempt position will report to the Senior Manager, Cancer Accreditation in the Division of Research and Optimal Patient Care. It is based in our Chicago office and is a hybrid role: 3 days per week in the office/2 days per week remote.

Primary Responsibilities:

Develop and deploy strategies to recruit site reviewers including development of the criteria and applications, identifying markets for recruitment, developing appropriate messaging to solicit interest, evaluating applications, and coordinating the interview and selection process.

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Develop and maintain the on-boarding curriculum for new site reviewers, and manage the mentor program to support new site reviewers in the field.

Develop content for the annual training program for the site reviewer teams to address changes in operations, interpretation of the standards, and address best practices for successful preparation, conduct, and post site visit activity and expectations. Develop content for quarterly town hall calls for site reviewer teams to address issues and share best practices.

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• Develop and maintain the post-survey evaluation tool completed by programs following the site visit. Identify, gather and analyze data sources to evaluate performance and prepare quarterly reports for site reviewers and relevant committees to assess performance. Develop a corrective action plan to address under-performing site reviewers.

Required Education and/or Experience:

Bachelor’s degree or higher from an accredited college or university is required.

A minimum of 3+ years of experience in curriculum development, or development of educational or training materials is preferred. Healthcare or accreditation experience is a plus.

Excellent communication skills (verbal and written) necessary to effectively interact with all levels inside and outside the organization.

• Strong working knowledge of Microsoft Office applications, including Outlook, Excel, Word, PowerPoint, and Adobe Acrobat.

Comprehensive Benefits:
We’re committed to attracting and retaining top talent via valuable benefits!

• Vacation, personal, and sick hours including 13 paid holidays per year
• Hybrid office schedule
• Medical—comprehensive coverage through BlueCross BlueShield
• Dental, Vision, and Prescription drug program
• 403(b) Matching Program
• Pension Plan
• Flexible Spending Medical/Dependent Care
• Employee Assistance Program
• Short Term/Long Term Disability
• Life Insurance
• Domestic Partner Coverage
• Plus many other great benefits!

The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to recruitment@facs.org or call (312) 202-5000 and let us know the nature of your request and your contact information.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)